Gigamon

Program Manager

• Lead strategic Global Success programs from intake through execution, launch, and stabilization
• Build and manage detailed program plans, milestones, dependencies, risks, and deliverables
• Drive alignment across stakeholders in Global Success, IT, BizApps, analytics, and other partner teams
• Establish governance, communication cadence, and executive-ready status reporting for programs in flight
• Ensure programs are delivered on time, within scope, and aligned to business goals
• Partner with stakeholders to identify operational pain points, process gaps, and transformation opportunities
• Gather and document business requirements, workflows, user stories, and acceptance criteria
• Lead initiatives that improve service delivery effectiveness, operational efficiency, and user experience
• Support process standardization, business readiness, and change adoption across teams
• Lead programs involving Global Success systems and platforms, including Salesforce Service Cloud and related business applications
• Partner with technical teams on system enhancements, integrations, configuration changes, and release planning
• Support implementation of capabilities such as case management, knowledge workflows, automation, reporting, and dashboarding
• Communicate clearly with audiences at multiple levels, including leadership and end users
• Define success metrics, business outcomes, and post-implementation measures for each program

Support Program Manager

Supply Chain

• Oversee and optimize domestic and international logistics operations
• Manage supplier relationships with a portfolio of global logistics service providers, including freight forwarders, customs brokers, 3PLs, and last-mile carriers
• Lead RFP processes, contract negotiations, and SLA development
• Conduct regular performance reviews using KPIs and drive continuous improvement initiatives
• Develop and execute global transportation strategies for optimizing air and ground freight lanes
• Manage day-to-day freight operations, escalations, and exception handling
• Maintain accurate product classifications and coordinate with compliance partners
• Monitor regulatory changes and proactively update internal procedures

Global Logistics Manager

Sales Engineer

• Provide technical sales support across the full Gigamon product and solutions portfolio
• Perform a specialized, senior systems engineering role focused on pre-sales activities as an individual contributor
• Deliver in-depth technical presentations and demonstrations to customers, partners, and at industry events
• Design network monitoring and visibility architectures for top enterprise customers
• Lead and manage all customer proof of concepts and product evaluations, from initial design and deployment through successful completion
• Provide mentorship and guidance on technology and competitive trends to clients, partners, and internal teams
• Act as the primary communication conduit between the field and corporate teams on technical issues and product feedback
• Provide complex pre-sales technical support, including solution design, sizing, and integration guidance
• Support account and partner management and development activities in collaboration with Sales and Channel teams

Senior Sales Engineer

Support Engineer

• Collaborate with cross-functional teams to support SFDC projects, with a primary focus on enabling and validating AI-based features such as Agentforce.
• Design, document, and execute test plans and test cases for new and existing SFDC features, including regression and end-to-end testing.
• Validate integrations between SFDC and other tools or platforms used by Support, ensuring data accuracy, reliability, and performance.
• Plan and coordinate UAT cycles for support-related processes, including test scenario definition, test data preparation, execution tracking, and defect management.
• Capture and communicate issues, risks, and improvement opportunities to project stakeholders, providing clear, actionable recommendations for remediation.
• Partner with Support leadership to ensure that process changes and new features are aligned with operational needs and are ready for production rollout.
• Set up, and maintain, lab environments and network connectivity for Gigamon embedded platforms, applying Layer 1, Layer 2, and Layer 3 networking concepts.

Technical Support Intern

Full-stack Engineer

• Architect and develop AI/ML-driven applications for network analytics, monitoring, and actionable insights
• Design and build scalable, secure, resilient, and enterprise-grade software systems
• Lead the development of cloud-native services and distributed systems across AWS, Azure, and GCP
• Build and deploy applications using containerized platforms and orchestration technologies, including Kubernetes and Docker
• Design and implement robust APIs and backend services that enable extensible, high-performance platforms
• Apply AI tools and automation to improve engineering workflows, developer productivity, and product functionality
• Drive architectural and design decisions with a focus on scalability, resilience, observability, and maintainability
• Provide technical leadership in networking and security domains, including networking protocols and monitoring platforms
• Lead design reviews and establish architectural standards, engineering guidelines, and development best practices
• Mentor engineers and help raise the technical bar across the organization
• Partner with product management, cross-functional engineering teams, and stakeholders to deliver solutions aligned with business goals

Principal Software Engineer, AI/ML-Enabled Applications

Operations

• Design, implement, and test AI agents that automate GTM Operations workflows
• Collaborate with GTM Operations partners to translate business requirements into technical specifications
• Integrate AI agents with existing tools and platforms using APIs
• Build prompt flows and decision logic for AI agents
• Analyze agent performance, gather user feedback, and iterate on designs
• Document agent architectures and usage guidelines
• Support experimentation and prototyping of new AI use cases

Sales Operations Intern

Marketing Operations

• Design, implement, and test AI agents that automate and augment Marketing workflows across planning, execution, and performance reporting.
• Collaborate with Marketing, Marketing Operations, and Analytics partners to translate campaign and program requirements into clear technical specifications for AI agents.
• Integrate AI agents with existing marketing tools and platforms (such as marketing automation, CRM, analytics, and collaboration tools) using APIs and relevant SDKs.
• Build prompt flows, decision logic, and guardrails to ensure AI agents are accurate, on-brand, and aligned with marketing policies and governance.
• Analyze agent performance, gather stakeholder feedback, and iterate on designs to improve speed, accuracy, usability, and marketing impact.
• Document agent architectures, configurations, and usage guidelines to support onboarding, adoption, and ongoing maintenance by the Marketing team.
• Support experimentation and prototyping of new AI use cases that enhance campaign effectiveness, audience engagement, content production, and insight generation.

Marketing Operations Intern

Financial Planning and Analysis

• Assist with preparing, updating, and analyzing financial reports, including monthly and quarterly management reporting.
• Support budgeting and forecasting processes by collecting data, updating financial models, and validating assumptions.
• Help analyze variances between actuals, forecasts, and budgets, and summarize key findings for the Finance team.
• Perform data entry, reconciliations, and basic checks to help maintain accurate and complete financial records.
• Collaborate with cross-functional partners to gather financial data and support ad hoc analysis and presentations.
• Contribute to process-improvement initiatives by documenting workflows and recommending efficiencies where appropriate.

Finance Intern

Product Manager

• Own the full product lifecycle for AI offerings, from concept and validation through launch, adoption, and ongoing optimization.
• Engage directly with customers and field teams to uncover pain points, use cases, and unmet needs related to AI-driven capabilities.
• Translate customer insights and market signals into clear product requirements and measurable KPIs for engineering.
• Define, maintain, and communicate a prioritized AI product roadmap aligned with company strategy and customer value.
• Partner closely with engineering to plan, scope, and deliver high-quality AI features and releases on time.
• Evangelize the AI product vision and roadmap with internal stakeholders, customers, and partners to drive alignment and excitement.
• Work cross functionally with stakeholders to define and execute the go to market strategy.
• Continuously refine product direction based on customer feedback, usage data, and evolving market dynamics.

Senior Product Manager – AI

Artificial Intelligence

• Define and own the end-to-end product strategy and roadmap for AI solutions
• Lead and mentor a team of product managers
• Collaborate with engineering and architecture teams
• Drive go-to-market strategy for AI offerings
• Engage directly with customers and field teams
• Define metrics for product performance and usage data
• Collaborate with cross-functional leaders

Director, Product Line Management – AI

Product Marketing

• Lead and manage the product marketing and technical marketing teams, setting vision, priorities, and execution standards across the portfolio
• Establish, implement and continuously refine the go-to-market strategy, positioning, and messaging for Gigamon products
• Build a world-class PMM process and team that consistently connects customer value and product capabilities
• Build a strong partnership with marketing groups, sales enablement, field teams and product groups
• Deliver product strategy and enablement for the sales organization
• Manage, track, and optimize performance against key operational and tactical metrics

Vice President, Product Marketing

Solutions Engineer

• Partner with Business Development, Alliances, and ecosystem teams to identify strategic technology partners and define joint solution opportunities.
• Design and build integrated architectures spanning: SIEM and security platforms (e.g., Splunk, Microsoft Sentinel)
• Observability platforms (e.g., Datadog, Dynatrace)
• Data platforms (e.g., Snowflake, Databricks)
• Cloud platforms (e.g., Amazon Web Services, Microsoft Azure, Google Cloud)
• AI/ML platforms and Agentic AI frameworks
• Leverage network telemetry (flows, packets, metadata) to enable: Threat detection and response
• Observability and network/application performance optimization
• AI-driven analytics and automation
• Identify technical and go-to-market synergies across partners and translate them into compelling solution narratives and architectures.
• Lead customer engagements, including discovery sessions, architecture design reviews, executive briefings, and technical deep dives.
• Build and deliver end-to-end demos, use cases, and POCs that showcase integrated solutions and measurable customer outcomes.
• Collaborate with Sales and Business Development teams to support strategic opportunities and drive adoption of joint solutions.
• Develop reusable reference architectures, demo assets, solution collateral, and best practices to scale ecosystem success.
• Provide structured feedback to Product and Engineering teams to enhance integrations, APIs, and overall ecosystem alignment.

Solutions Architect – Partner Ecosystem, Security, Observability, Data & AI

Systems Engineer

• Perform day-to-day support and administration of network infrastructure and corporate systems, including installation, configuration, monitoring, documentation, and automation
• Design, install, configure, and document enterprise-level networks and devices (including but not limited to Cisco 9XXX Catalyst, 38XX switches, Cisco Nexus, 65XX, 45XX, ASA 55XX, Cisco VPN appliances, and Palo Alto Networks next-generation firewalls) according to business requirements
• Configure and maintain routing and access-layer networks across WAN, LAN, wireless, and data center environments, including dynamic routing protocols such as OSPF, EIGRP, and enterprise-level BGP
• Analyze and troubleshoot complex network connectivity and performance issues using tools such as Fluke network analyzers and other network analysis utilities
• Plan, implement, monitor, patch, upgrade, and troubleshoot complex network configurations to meet high availability, security, and performance requirements
• Implement and support network security policies and technologies, including Palo Alto Networks NGFWs, security policy generation, and Network Access Control solutions (e.g., Forescout, ClearPass, Cisco ISE)
• Plan, implement, and provide primary support for disaster recovery and backup of network infrastructure, ensuring resiliency and recoverability of critical network services
• Validate network specifications and equipment configurations based on business requirements, engineering solutions for complex networking challenges through detailed analysis
• Establish and maintain network policies, procedures, and standards, ensuring documentation of processes, configurations, and procedures is accurate and regularly updated
• Work closely with systems and network engineers, network operations staff, and application development teams to ensure network requirements are understood, planned, and delivered on time
• Participate in meetings to gather network requirements, develop implementation plans, and review designs and changes with other network engineers and stakeholders
• Provide responsive customer service to internal stakeholders, facilitating effective collaboration between project teams and end users
• Participate in a global on-call rotation to support Gigamon’s 24x7 enterprise network environment