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Gigamon

Senior Salesforce Analyst

Gigamon

Senior Salesforce Analyst working with Sales and Marketing teams at Gigamon. Collaborating with SMEs to improve business processes and manage SFDC implementations.

Posted 6/29/2026full-timeMexico City • 🇲🇽 MexicoSeniorWebsite

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Collaborate with SMEs to gain a comprehensive understanding of current business processes.
  • Make data-driven decisions and propose systematic process improvements.
  • Become the go-to expert for Gigamon’s SFDC functionality, integrations, and limitations.
  • Provide daily support and ownership of SFDC for our Marketing, Sales, and Demand Gen team super users.
  • Lead the SFDC implementation board for Demand Gen Ops, acting as the primary point of contact between business needs and IT development.
  • Manage the requirements of the intake process from initial discussions to the delivery of solutions.
  • Gather and document system enhancement requests, working closely with our IT development team to design and validate solutions.
  • Organize user acceptance testing and support change management efforts.
  • Take on additional responsibilities as needed.

Requirements

What you’ll need
  • 5+ years of experience in a Sales or Marketing Operations role that works internally.
  • 3+ years of hands-on experience managing SFDC implementations.
  • Salesforce administration certification or equivalent experience is essential.
  • Familiarity with Traction Complete Marketing Systems is a plus.
  • A strong ability to identify and address root causes of issues, implementing forward-thinking solutions based on thorough analysis.
  • Proven experience collaborating with and influencing various stakeholders to make informed business decisions.

Benefits

Comp & perks
  • Health insurance
  • Professional development opportunities
  • Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Salesforce AdministrationSFDC ImplementationData AnalysisRequirements GatheringUser Acceptance Testing
Soft Skills
CollaborationInfluencing StakeholdersProblem Solving
Certifications
Salesforce Administration Certification