GE HealthCare

Product Marketing

• 针对某个产品细分(Product Segment)负责1个或多个CT产品型号。
• 是上游产品定义/研发团队与本地产品部/销售团队之间的双向桥梁。
• 负责根据上游产品市场团队提供的产品特定特性、价值主张等为获得本地准入的CT产品制定市场策略、工具。
• 负责其相应的培训、执行与监督。
• 负责将本地客户尚未被满足的需求及时提价给上游产品市场团队。

Product Marketing Leader

Product Adoption Specialist

• Digital Solution Promotion & Trials: Lead product demonstrations and manage digital solution trials to support adoption of Radiation Oncology software and platforms.
• Customer Success & Engagement: Drive customer success plans and act as the primary point of contact for Radiation Oncology solution users.
• Commercial Enablement: Collaborate closely with Sales Account Managers and Product Specialists to increase attachment rate of digital solutions.
• Training & Education Alignment: Ensure customer satisfaction by identifying specific training needs and aligning them with the Clinical Education team.
• Feedback & Product Improvement: Gather user feedback and usage data to inform product development and enhancements.
• Performance Monitoring: Track adoption metrics, usage patterns, and customer satisfaction KPIs.
• Strategic Account Development: Support strategic account planning by identifying digital growth opportunities.
• Sales Accountability: Achieve financial targets related to MIM Software and Radiation Oncology digital solution sales.
• Collaboration with Digital Implementation Teams: Work closely with the Imaging Digital Solutions team responsible for IT implementation.

Digital Adoption & Sales Specialist, Radiation Oncology

Clinical Specialist

🌐
Worldwide
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Nuclear Medicine Clinical Application Specialist

Field Engineer

• Perform timely and accurate preventative maintenance of MRI equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients
• Perform troubleshooting, service repairs and installations of complex diagnostic equipment
• Lead communications with customers and serve as escalation point for customer related concerns, including installations
• Own customer issues from dispatch or identification of issue to resolution
• Proactively engage with other team members to ensure appropriate solution for the customer
• Leads installations, validations, maintenance, and service repair needs on designated equipment
• Leverage customer knowledge and relationships to assist customers and service sales with contract and on demand revenue growth
• Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction
• Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts
• Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues

Field Service Engineer 2 - Memphis/Jackson

Inside Sales

• Conduct sales via phone and online channels
• Develop conceptual expertise in the relevant discipline
• Develop knowledge of the sales territory, product lines, and markets
• Collaborate with others to solve problems and build customer relationships

Sales Specialist – Inside Sales

• Perform timely and accurate preventative maintenance on medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients
• Perform troubleshooting and basic service repairs on customer equipment
• Assist more experienced field engineers with equipment installations and more complex repairs
• Proactively engage with other team members to ensure appropriate solution for the customer
• Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction
• Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing and ordering parts
• Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently
• Utilize the GEHC escalation process as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues

Surgery Field Service Engineer

Vice President

• Reporting to the Chief Procurement Officer of GE Healthcare
• Lead Global Electronics and High Tech Procurement team of 40+ people across $1 billion in spend and 500+ suppliers
• Lead, coach, mentor a global team of 40+ people
• Formulate 1-3-5-year strategy for all sub-categories
• Develop strategic supplier relationships
• Drive product costs down by 5%+ year over year
• Demonstrating deep understanding of markets for categories managed
• Lead, facilitate and participate in cross-functional teams for design improvements

Vice President – Category Management, Global Electronics, High Tech

• work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs
• complete preventative maintenance on designated equipment
• perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines
• complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures
• maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction
• mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area

Surgery Field Engineer Apprentice

Technician

• Perform preventative maintenance, troubleshooting, and repairs on medical equipment
• Evaluate basic customer biomedical equipment issues, implement appropriate repairs
• Follow GE policies and complete necessary documentation
• Maintain daily communications with customers for resolution and proper follow-up
• Work as a member of the local team to provide efficient service delivery

Biomedical Equipment Technician I

• Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
• Maintain relationships with customers and ensure timely communication, resolution and proper follow-up to drive customer satisfaction.
• Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured, including the ordering of parts.

Field Service Engineer I – 2nd Shift

Financial Planning and Analysis

• Strategic financial partner for two L2 senior executive leaders’ staffs
• Full cost ownership for AIML and DHS accountabilities
• Responsible for accurate books and records including financial, management, and program/project accounting
• Drive controllership throughout operating team
• Provide financial analysis, insight, and expertise in support of business decision making needs
• Partner and guide business partners to prioritize investments
• Develop and manage Return on Investment & Intrinsic Cost Productivity processes
• Leverage technology to streamline and automate processes

Senior Finance Manager – STO, DHS, AIML

General

• Formulates and executes the sales strategy for the assigned territory
• Structures sales proposals for public-sector clients to develop accounts and define pricing strategies aligned with the market
• Supports centralized negotiations in the field and creates opportunities and actions for new business, promoting new products or the current portfolio while fully understanding the end-to-end sales process
• Uses Lean methodologies to improve sales processes and commercial proposals
• This is a hybrid role focused both on generating sales and on activities related to commercial proposals, with both responsibilities holding equal priority and importance in daily tasks.

Government Accounts Specialist

Solutions Engineer

• Own the commercial strategy and executive engagement for assigned international strategic accounts.
• Develop and maintain strong relationships with C-suite executives and key decision-makers.
• Create and execute long-term account plans aligned with customer needs and business objectives.
• Identify opportunities to expand revenue, strengthen partnerships, and increase share of wallet.
• Coordinate account activities across countries and business units to ensure a seamless customer experience.
• Drive growth through proactive customer engagement and strategic opportunity development.
• Identify, qualify, and secure new business opportunities across international healthcare markets.
• Lead negotiations for strategic partnerships, framework agreements, and complex commercial contracts.
• Develop compelling value propositions that address customer priorities and healthcare transformation initiatives.
• Monitor market trends, customer strategies, and competitive dynamics to identify growth opportunities.
• Develop and execute long-term partnership and framework agreement strategies.
• Collaborate with cross-functional teams including Sales, Service, Legal, Finance, Compliance, and Regional Leadership.
• Ensure effective governance, stakeholder alignment, and successful execution of customer commitments.
• Build relationships with healthcare executives, procurement leaders, operational stakeholders, and clinical decision-makers.
• Engage with multinational healthcare organizations, private healthcare groups, and key industry stakeholders.

Senior Enterprise Solutions Manager

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment.
• Drives customer satisfaction through service excellence.
• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and perform PM and safety/environmental inspections as assigned.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to strong customer relations and ongoing customer satisfaction.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.

Biomedical Technician 1

Product Specialist

• Generating proposals, preparing sales quotations and presentations, planning customer meetings, and demonstrating equipment capabilities on Women’s Health Ultrasound (WH) products in assigned territory
• Maintaining satisfactory after-sale relationships.
• Penetrating competitive accounts and communicating current market intelligence back to the business, along with field concerns, issues and requirements.
• Providing leadership in market analysis and development/execution of strategies and action plans to drive WH Ultrasound sales.
• Prospecting for new customers and business in addition to growing and maintaining our existing customer portfolio.
• Annual and quarterly achievement of multiple sales and revenue targets.
• Development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs.