Surgery Field Service Engineer

GE HealthCare

Field Service Engineer maintaining medical equipment for GE HealthCare. Performing preventative maintenance and troubleshooting to ensure service excellence and customer satisfaction.

Posted 7/24/2026full-timeRemote • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $66,560 - $99,840 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in preventative maintenance and troubleshooting of medical equipment, ensuring compliance with healthcare regulations and customer satisfaction. Proficient in managing multiple priorities while maintaining effective communication and collaboration with team members and customers.

Highest-signal resume keywords

Preventative MaintenanceTroubleshootingCustomer Relationship ManagementRegulatory ComplianceMicrosoft Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Equipment ServicingBasic Service RepairsEquipment Installation AssistanceDocumentation of Work PerformedEscalation Process Utilization

Soft Skills

Customer Satisfaction FocusEffective CommunicationTeam CollaborationProblem-SolvingTime Management

Tools & Technologies

Web ApplicationsMicrosoft Suite

Certifications & Qualifications

Valid Driver’s LicenseGEHC Apprentice Program Graduate

Industry Keywords

Healthcare ServicesHospital ProtocolsRegulatory RequirementsCustomer SolutionsField Engineering

About the role

Key responsibilities & impact

Perform timely and accurate preventative maintenance on medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients
Perform troubleshooting and basic service repairs on customer equipment
Assist more experienced field engineers with equipment installations and more complex repairs
Proactively engage with other team members to ensure appropriate solution for the customer
Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction
Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing and ordering parts
Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently
Utilize the GEHC escalation process as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues

Requirements

What you’ll need

Associate degree in related field or equivalent military education and 2 years of experience servicing electronic equipment
Or high school diploma/GED and 4 years of relevant experience
Or a graduate of the GEHC Apprentice Program
Must have and maintain a valid Driver’s License
Experience with Web applications as well as Microsoft suite of products
Legal authorization to work in the U.S. is required
Ability to be available after hours and/or work a rotating on-call schedule including weekends
Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction

Benefits

Comp & perks

medical
dental
vision
paid time off
401(k) plan with employee and company contribution opportunities
life insurance
disability insurance
accident insurance
tuition reimbursement