Gartner

Product Manager

• Partner with key processes in prospecting, pipeline, and fulfillment teams to understand and fill gaps throughout the user journey.
• Evolve the usage analytics to identify unknown/unforeseen user behavior and technology anomalies to further improve tools and quickly identify production issues.
• Lead the product lifecycle and drive the product roadmap, including Salesforce enhancements from discovery, through design, journey story process, development, and in-market iterations.
• Partner closely with SCRUM development and technical teams for the feasibility of product designs, particularly within Salesforce Sales and Service Clouds.
• Support in managing and influencing stakeholders across Marketing, Sales, Sales Ops, IT, et al to champion the technology roadmap.
• Support the required organizational change to ensure products are impactful at scale including change programs, communications, and trainings.
• Understanding customer and business needs across core business partners and synthesizing opportunities.
• Ensuring the visibility of activities across the Account Team and mapping engagements for prospect and licensed user journeys.
• Managing and leveraging large volumes of data across multiple business units that drive significant processes to inform product decisions.
• Integrating input from multiple channels—including user journeys, industry research, and stakeholder requests—into product priorities and requirements.
• Prioritizing projects and features based on impact and alignment with the team’s long-term goals and strategy.
• Collaborating with the scrum team to design, build, launch, and assess MVPs.
• Establishing a vision and roadmaps for Account and Engagement Planning workstreams and providing visibility to business and technical stakeholders.

Backend Engineer

• Lead and mentor a multidisciplinary development team, fostering a collaborative and high-performance culture.
• Drive significant improvements to core systems and business processes to support company/division goals for profit, growth, and customer satisfaction.
• Architect solutions for high application performance, data security, and future scalability.
• Leverage AI/ML Platforms to personalize and optimize delivery to drive engagement and retention.
• Analyze business requirements and translate them into effective technical designs.
• Facilitate and participate in technical design discussions.
• Oversee the implementation, unit testing, integration testing, and support of software applications and services.
• Conduct code reviews and peer inspections to ensure code quality and best practices.
• Direct multiple technology projects and teams in support of IT initiatives.
• Develop strategic and tactical plans for technology and people resources to ensure successful completion of large-scale projects.
• Lead technical activities across estimation, planning, design, build, testing, and deployment phases.
• Provide guidance, feedback, and professional development to developers, evaluating performance and identifying strengths and growth areas.
• Stay current with emerging technologies and apply them effectively to solve business challenges.

Senior Manager, Backend Engineering

Account Executive

• Account management with an outcome of increased customer satisfaction and an increase in retention and account growth
• Quota responsibility of $800,000+ of contract value within a territory of major client accounts
• Mastery and consistent execution of Gartner’s sales methodology
• Account planning and territory management
• Managing forecast accuracy on a monthly/quarterly/annual basis
• Maintaining competitive knowledge and focus
• In-depth knowledge of Gartner’s products and services

Account Executive – Large Enterprise

Sales

• Guide enterprise leaders in their AI journey
• Deliver actionable, objective business and technology insights
• Collaborate with diverse teams to drive innovation and growth

Sales Manager, GTS

• Guide enterprise leaders through AI journeys
• Collaborate with teams to leverage AI for business transformation

Senior Account Executive, GTS

Affiliate Manager

• Manage a portfolio of 25+ members in State and Local Government organizations
• Help members find solutions and execute on their strategies
• Conduct briefings, strategy sessions, and workshops, both virtual and onsite
• Build strong partnerships with Gartner’s Sales organization to ensure member engagement

Executive Partner, CIO Advisory – State & Local Government Clients

• Manage a portfolio of 25+ members consisting of digital/technology within State and Local Government organizations
• Help members find solutions and execute on their strategy by leveraging your own experience, Gartner’s capabilities, and trends across our client base
• Define and deliver innovative solutions by assessing the member’s top Priorities and developing a customized service plan
• Conduct briefings, strategy sessions and workshops both virtual and onsite, as well as research analyst visits, roundtables, and webinars

Executive Partner, CIO Advisory – State & Local Government

Operations

• Monitor global market trends related to core industries, relevant vendors, emerging technologies and best practices to advise CIOs and IT leaders on staying at the forefront in a constantly evolving technological landscape and amid geopolitical uncertainty
• Establish credibility as an expert in artificial intelligence and technology platforms, representing Gartner Business and Technology Insights on topics such as AI platform integration, embedding AI into operations, and implementing and orchestrating AI agents
• Actively participate in ideation and cohort discussions to form well-founded positions on technical topics affecting CIOs, with a focus on artificial intelligence
• Conduct qualitative and quantitative research to develop high-impact insights for our C-level clients
• Produce evidence-based, easily consumable, defensible and actionable content
• Provide high-quality, practical advisory to executives, CIOs, AI leaders and technology decision-makers via multiple channels
• Create and deliver compelling presentations for webinars, executive briefings and other client events
• Deliver strong sales and service support to retain and grow Gartner’s client base
• Identify research process improvements or develop new processes to help the team and Business and Technology Insights excel at creating client value
• Serve as a mentor and coach by supporting more junior team members

Director, CIO Analyst – Thought Leader on Technology Implementation and Operations

Financial Planning and Analysis

• Manage a portfolio of 28+ member relationships within the Banking and Financial Services industry
• Leverage subject matter expertise to create service solutions for clients utilizing all ExP products
• Define and deliver innovative solutions by assessing member Mission Critical Priorities (MCPs)
• Conduct a mix of on-site and virtual briefings, including workshops and webinars
• Build a strong partnership with Gartner’s Sales organization

Executive Partner – CIO Advisory, Banking & Financial Services

SEO Marketing

• Lead Team, Execution & Stakeholder Engagement
• Lead, coach, and scale a high-performing team of SEO/AEO associates responsible for day-to-day execution
• Set priorities and oversee delivery of SEO/AEO initiatives across on-page, technical, and off-page workstreams in partnership with Global Marketing and key stakeholders
• Influence product, IT, and content roadmaps to prioritize SEO/AEO impact and drive enterprise adoption, while serving as a senior subject matter expert advising stakeholders across the organization
• Develop and deliver executive-level presentations on performance, insights, and strategic direction while translating complex concepts into clear recommendations
• Own SEO & AEO Strategy
• Define and lead Gartner’s SEO/AEO strategy aligned to business priorities and ownership of acquisition, pipeline, and business growth
• Lead the adoption and scaling of AEO best practices and frameworks, optimizing for AI-driven discovery and evolving search behaviors
• Identify and prioritize opportunities to increase search visibility, traffic quality, and conversion efficiency by strengthening Gartner’s topical authority and recognition
• Build and scale SEO/AEO processes, frameworks, and governance across the enterprise
• Lead complex, cross-functional SEO/AEO initiatives, including site architecture improvements, migrations, and platform changes
• Drive Analytics, Reporting & Insights
• Own SEO measurement strategy, including reporting, dashboards, performance tracking, technology stack and adoption of new tools or automations
• Partner with analytics to ensure data accuracy, integrity, and scalability of measurement and translate data into actionable insights
• Establish measurement frameworks for SEO and AEO, including emerging AI visibility metrics and deliver regular reporting on performance
• Drive a test-and-learn culture, implementing experimentation frameworks to validate and scale new SEO and AEO tactics

Director, SEO

Business Development Rep

• Seek out and drive new business opportunities with new-to-Gartner organizations across your territory, from initial client outreach to close, targeting Large Enterprise organizations.
• Convert viable prospects into active Gartner clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team.
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics ensuring KPI’s are met.
• Quota responsibility for your assigned territory.
• Manage complex high-revenue sales across matrix and diverse business environments.
• Own forecasting and account planning on a monthly/quarterly/annual basis.

Business Development Executive – Large Enterprise, Public Sector

Marketing

• Lead the strategic oversight and operational execution of the global web content ecosystem
• Ensure that content systems, workflows, and publishing practices support the needs of internal teams
• Define and maintain content governance standards
• Serve as the primary business stakeholder for the CMS platform
• Establish and promote content management and publishing best practices
• Define KPIs and success metrics for web content effectiveness
• Partner with analytics teams to monitor performance and surface actionable insights
• Define and drive the strategy for integrating AI and automation into content management workflows
• Develop and maintain documentation and playbooks for operational efficiency
• Lead and develop a team of content operations professionals.

Associate Director, Marketing

Artificial Intelligence

• Create innovative, thought provoking, and highly leveraged insights content
• Develop new insights and ideas through thought leadership
• Research, analyze and predict market trends
• Provide clients with actionable advice through virtual or face-to-face interactions
• Create and deliver high value presentation materials for Gartner events
• Mentor and support junior team members

Senior Director Analyst – AI Strategy, Leadership, Operating Models

• Responsible for the management and execution of programs, processes, systems, communications & logistics related to Sales Operations
• Take ownership and define, deliver and manage programs on a global basis
• Support achievement of business objectives and goals by designing, coordinating, implementing, managing, measuring and monitoring the effectiveness of sales programs.
• Partner & collaborate with senior Strategy and Operations colleagues, IT & other business units to capture operational & business requirements.
• Provide thought leadership on appropriateness of tools and process to deliver program goals.
• Design and deliver program communications and presentations to all management levels within and beyond Sales.
• Manage ongoing interactions with internal stakeholders.
• Create and manage key success measurement criteria and develop feedback reports and analysis to drive continuous program improvement.

Director, Sales Operations

Risk

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions