Senior Manager, Retention Programs

Gartner

Senior Manager overseeing complex retention strategies and business analyses at Gartner. Leading cross-functional teams to enhance client retention and growth initiatives.

Posted 7/9/2026full-timeStamford • Connecticut, Florida, Texas, Virginia • 🇺🇸 United StatesSenior💰 $108,000 - $148,000 per yearWebsite

About the role

Key responsibilities & impact

Lead Deal Support through cross-functional influencing skills on the highest value/most complex renewals across Gartner
Implement programs ensuring Gartner’s retention and growth strategy
Create scalable action plans and lead presentations in planning sessions with Senior Leaders
Drive strong collaboration with Client Value Managers and our Center of Excellence partners
Lead quantitative & qualitative analyses to solve Gartner’s retention and growth challenges and implement solutions
Drive constant improvement and renovation/innovation of processes and tools

Requirements

What you’ll need

Bachelor's degree with 5-7+ years of experience
Experience in completing complex analyses and solving challenging business problems as a business analyst/consultant at a top-tier consulting firm, investment banking associate, or strategy analyst for a leading company
Ability to influence leaders to drive business outcomes and growth
Ability to synthesize complex problems into simple, concise statements/core messages, and present/communicate to key stakeholders and clients
Outstanding project management skills with the ability to meet tight deadlines and prioritize workloads
Analytical and proficient in MS Office suite, including Excel and PowerPoint

Benefits

Comp & perks

Highly competitive compensation
Annual bonus plan based on company and individual performance
Role-based, uncapped sales incentive plan
Generous PTO
401k match up to $7,200 per year
Opportunity to purchase company stock at a discount

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Analytical SkillsBusiness AnalysisProblem SolvingPresentation SkillsAction Plan Development

Soft Skills

CollaborationCommunicationPrioritizationInfluencing Skills