Gap Inc.

Director

• Lead enterprise change efforts within Global Technology Solutions (GTS)
• Shape and execute strategies that drive engagement, build change capability, and accelerate adoption
• Oversee and deliver the full scope of change management for GTS
• Own and deliver critical change management workstreams
• Influence and guide senior leaders and program sponsors
• Partner closely with GTS Technical Program Managers and external Managed Services Provider(s)
• Drive GTS communications strategy in partnership with Corporate Communications
• Build and maintain strong executive and cross-functional relationships
• Lead, mentor, and empower a virtual network of change agents and business partners
• Shape the future of the change function by collaborating with the broader OCM team

Director, Organizational Change Management

Manager

• Provice clarification and direction to the assigned territory regarding visual in-store experience and brand initiatives.
• Collect feedback and offer future recommendations regarding product assortments.
• Demonstrate a strong working relationship with the DM’s.
• Lead in store visits focusing on presentation and identifying business opportunities.
• Facilitate seasonal workshops and district conference calls.
• Provide “in the moment” coaching, training and feedback.
• Resolve store-specific merchandising challenges.
• Manage budgets to ensure effective use of company resources.
• Identify specific market issues and develop solutions.
• Build effective relationships with Field and HQ business partners.
• Communicate with supervisor and Field Visual Team to share creative ideas and best practices.
• Manage consistent training and development in the Field.

Visual Market Manager

Business Analyst

• Lead and coordinate store network deployment activities
• Guide store managers, technicians, and vendor partners through installation and validation activities
• Monitor project milestones, proactively identify risks, and escalate concerns as needed
• Ensure accurate documentation, validation, and formal completion sign-off for deployment activities
• Gather and document business and technical requirements for store network initiatives
• Serve as a primary point of contact for business partners
• Provide escalation support for store network incidents impacting POS and critical retail applications
• Support day-of-deployment activities and manage post-deployment issues

Business Analyst – Stores Network

• Build and own creator affiliate strategies across the Gap Inc. brands, leveraging direct connection, close communication and relationship building to truly grow our creator commerce footprint and set Gap Inc. brands apart in the space.
• Oversee planning, execution and optimization of affiliate initiatives in support of overarching brand and product priorities, delivering on revenue goals as well as key cultural relevance measures.
• Cultivate meaningful affiliate relationships that go beyond one-off partnerships to build real brand love, loyalty and organic advocacy.
• Stay on top of the platforms, tools and trends that shape the creator economy, consistently bringing fresh ideas, personalities, styles, and formats to the mix.
• Partner with brand marketing, social, performance, legal, tech, and product teams, as well as influence and marketplace teams at top social and affiliate platforms, to make sure Gap Inc.’s creator commerce efforts integrate seamlessly into the bigger picture.
• Forecast, track, measure and report all efforts for ongoing optimization and stay close to the data to elevate opportunities as they arise.
• Serve as the voice of strategic vision, best practices and education for your team to foster a creative and collaborative environment for career growth and development.

Senior Manager, Creator Commerce

Data Engineer

• Design and develop conceptual, logical, and physical data models for various domains, including supply chain, customer, product, sales, and financial data.
• Lead the development of data modeling standards, best practices, and guidelines.
• Develop end-to-end solution architectures for data-driven and AI-focused applications, ensuring alignment with business objectives and technology strategy.
• Mentor and guide junior data modelers, providing technical expertise and fostering their professional growth.
• Design data models to support enterprise and operational reporting, enabling data-driven decision-making.
• Collaborate with data scientists to develop features for machine learning models, ensuring data quality and accessibility.
• Optimize data models for performance and scalability, supporting real-time analytics and reporting.
• Ensure data models comply with data governance policies and standards.
• Identify and define data quality checks and validation processes to maintain data integrity.
• Implement data quality monitoring and reporting mechanisms.
• Collaborate with data stewards to resolve data quality issues.

Senior Staff Data Architect

Product Manager

• Work with your product management counterparts and leaders to understand upcoming capabilities and help to scope out the customer experience.
• Write robust requirements, prioritize the backlog, and work closely with the engineering teams to deliver and test quality software.
• Develop and manage project plans and key stakeholder engagement strategy on all initiatives.
• Build relationships with key business partners and other brand stakeholders; articulates product needs clearly and succinctly to different audiences and cross functional partners.
• Develop in-depth knowledge of industry trends and standards to introduce the continual process, tool and methodology improvements.
• Identify, measure, and interpret results to validate product strategy; Provide research, analysis, and support for identifying, evaluating, and resolving strategic opportunities.

Product Manager I – Order Experience, Back of House

Creative Strategist

• Lead and evolve a creative strategy that authentically connects with the customer.
• Champion creative concepts that tie to Banana Republic’s purpose and positioning and span across retail, digital, social, packaging and experiential.
• Ensure all creative expressions reflect Banana Republic’s unique brand voice, maintaining consistency and emotional resonance across every touchpoint.
• Lead creative vision behind brand events and experiences to ensure brand consistency and innovation.
• Leverage consumer and cultural insights to inform creative decisions that drive engagement and strengthen brand connection.
• Define and execute a holistic creative vision aligned with Banana Republic’s long-term vision and marketing strategy.
• Drive a high-performance creative culture that values inclusivity, innovation, and accountability.
• Partner with Brand Marketing, Product, and Visual Merchandising to ensure creative direction supports business goals and strengthens brand distinction.
• Identify and collaborate with external agencies to deliver integrated campaigns that uphold brand integrity and inspire meaningful consumer action.
• Build and inspire a diverse, world-class creative organization through mentorship, empowerment, and ongoing development.
• Lead a culture of high-performing teams with clear priorities, goals and expectations.
• Attract and retain exceptional creative talent with a focus on growth, curiosity, and collaboration.
• Encourage cross-functional partnership to align creative execution with marketing and brand storytelling.
• Celebrate the collective success of creative teams who bring Banana Republic’s mission and values to life.
• Partner with creative operations and production teams to implement efficient processes that enable impactful, high-quality work.
• Lead creative innovation by exploring emerging trends, cultural insights, and new formats that keep Banana Republic relevant, yet with timeless style and exceptional quality.
• Measure and assess creative effectiveness, optimizing output to maximize brand and business impact.
• Champion creative consistency across all channels—retail, digital, social, packaging, and events—to deliver a cohesive and inspiring brand experience.

Head of Creative

Risk

• Drive Gap Inc Corporate Strategy initiative identification, planning, and success
• Activities include identifying key issues, structuring problems, developing and delivering on workplans
• Performing quantitative and qualitative analysis, including analyzing data, creating financial models, and conducting market and competitive research
• Synthesize findings, developing a storyline and the supporting materials to communicate recommendations to Senior Management

Senior Manager – Technology Strategy & Governance

Support Engineer

• Lead and coordinate store network deployment activities, Store remodels, Store refreshes, and technology upgrades
• Gather and document business and technical requirements for store network initiatives
• Serve as a primary point of contact for business partners like network teams, store operations, vendors and field support
• Provide escalation support for store network incidents impacting POS, Store Wi-Fi, IoT devices, and critical retail applications
• Support day-of-deployment activities, including coordination with vendors and store teams
• Help define and improve deployment processes, change management, and readiness checklists
• Mentor junior analysts through active coaching and performance feedback

Lead Deployment Support Analyst, Stores Network

Operations

• Define and execute the enterprise Reliability Operations strategy
• Lead transformation of ITIL functions into agile, data-driven service management capabilities
• Partner with senior technology and business leaders to embed reliability and performance metrics into product development and operational planning
• Lead Site Reliability Engineering (SRE) practices across platforms and services
• Establish standards for availability and operational efficiency
• Oversee the Mission Control organization responsible for real-time system monitoring
• Own the ServiceNow Platform governance strategy and roadmap
• Build and develop a high-performing global Reliability Operations team
• Work closely with Software Engineering, Infrastructure, Cybersecurity, and Business Technology teams

Senior Director – Reliability Operations

• Own the roadmap for navigation and search across various platforms
• Manage the development of on-site search, app search, in-store search, and marketplace search
• Advance the app as a core discovery hub with AI-powered navigation and personalized content
• Build and lead a high-performing team focusing on stakeholders and omnichannel priorities
• Analyze performance against KPIs to drive data-driven outcomes

Senior Director – Product Management

Technical Program Manager

• Accountable for ensuring delivery of all capabilities impacting and enabling functions.
• Collaborate with product management and engineering for project execution.
• Monitor and track project team activities and deliverables.
• Manage the portfolio lifecycle, facilitating application strategy and planning.

Senior Technical Program Manager

Producer

• Execute promotional builds across email, SMS, push, site and app from setup through launch.
• Manage and perform final QA of promo content, ensuring accuracy in offer details, linking, and customer experience.
• Build and validate promo codes, ensuring correct logic, eligibility, and functionality.
• Coordinate timelines and deliverables across Marketing, Creative, and Merchandising, to ensure on-time promo launches.
• Keep management and cross-functional partners notified of progress and/or deviation from project schedule.
• Lead cross-functional promo reviews, capture feedback, and drive follow ups to completion.

Associate Producer, Promo

• Partner with Senior Manager on test selection, sizing, prioritization.
• Gather and organize needed actions to active a test.
• Own build notes, partner with team and technical managers.
• Provide daily updates on test status, needed actions, and risks/issues.
• Own test brief for test design for UX and Digital Partners.
• Acts as a first line of support for cross-functional teams when production issues occur.
• Proactively seeks out opportunities to learn more about business processes and systems.
• Build competitive sweeps of the marketplace to help the team stay informed with new and innovative experiences.

Associate Manager, Experimentation Pod

• Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools
• Partner with store leadership to identify shortage risks and implement tailored prevention strategies
• Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability
• Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders
• Perform regular security audits to ensure compliance with physical security standards and company policies
• Support emergency preparedness by helping stores plan for and respond to safety incidents or crises
• Analyze incident trends and share insights with AP leadership to inform broader prevention strategies
• Represent the AP function in store-level meetings and contribute to a culture of safety and accountability