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Gap Inc.

Director – Real-Time Data Services Engineering

Gap Inc.

Director of Real-Time Data Services Engineering at Gap Inc. managing streaming and event-driven data for retail operations and customer experiences.

Posted 6/4/2026full-timeDallas • Texas • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies
ApacheAWSAzureCloudGoogle Cloud PlatformKafkaMicroservicesSpark

About the role

Key responsibilities & impact
  • Own and drive the real-time data services roadmap aligned to key fashion retail business priorities — including live inventory visibility, real-time personalization, and omnichannel order orchestration
  • Implement active stewardship of streaming data assets including schema registries, event topic governance, data lineage, and end-to-end pipeline observability
  • Partner with merchandising technology and supply chain teams to replace latency-heavy batch processes with streaming solutions that enable faster markdown decisions, smarter replenishment, and live size-curve analytics
  • Collaborate with digital product and marketing teams to deliver real-time customer behavioral signals that power personalization engines, triggered communications, and live site experiences
  • Own the reliability, throughput, and quality of core real-time data streams with measurable improvements each sprint
  • Lead enterprise alignment on streaming data standards, event schema contracts, and API-first data delivery patterns across brands and banners
  • Drive investment strategy for streaming infrastructure and real-time BI, including architecture decisions that support peak retail periods such as holiday, back-to-school, and new collection launches
  • Serve as the internal real-time data evangelist — proactively identifying high-value opportunities to move the business from next-day insight to in-the-moment action
  • Enforce data security, access governance, and privacy compliance as applied to streaming and event data, in partnership with legal and data governance teams
  • Represent real-time data platform needs in technology evaluations, vendor partnerships, and any acquisition or brand integration activities
  • Build, develop, and retain a high-performing platform engineering team through effective hiring, coaching, technical mentorship, and clear career pathing

Requirements

What you’ll need
  • Significant relevant experience in data engineering or platform engineering, with meaningful concentration in real-time or streaming data infrastructure
  • Strong experience delivering real-time data solutions in fashion, apparel, or specialty retail environments — including seasonal demand patterns, size/color complexity, and omnichannel fulfillment
  • Deep expertise in stream processing technologies such as Apache Kafka, Apache Flink, Spark Streaming, or equivalent
  • Hands-on experience building and operation Operational Data Stores (ODS) and other data product serving mechanisms
  • Hands-on experience with change data capture (CDC), event-driven microservices, and operational data stores supporting high-frequency retail transactions
  • Experience operationalizing data quality, pipeline observability, and SLA enforcement for streaming workloads in production
  • Strong background in cloud-native data stacks (Azure, GCP, or AWS) with focus on real-time consumption patterns including event hubs, pub/sub systems, and live data APIs
  • Experience integrating real-time data platforms with retail-specific systems including OMS, POS, WMS, CDP, and marketing activation platforms
  • Demonstrated ability to translate streaming infrastructure capabilities into tangible business outcomes — reduced markdowns, faster replenishment, improved conversion
  • Experience working across global teams spanning multiple geographies and time zones, including offshore engineering partners
  • Proven ability to operate with high independence in a fast-paced retail environment driven by seasonal calendars, peak trade periods, and rapidly shifting executive priorities
  • Strong verbal and written communication skills with the ability to make complex streaming architecture decisions accessible to merchandising, marketing, and finance stakeholders
  • Retail experience is required; fashion or apparel retail strongly preferred.

Benefits

Comp & perks
  • Competitive salary
  • Flexible working hours
  • Professional development budget
  • Home office setup allowance
  • Global team events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data engineeringplatform engineeringreal-time data solutionsstream processing technologiesApache KafkaApache FlinkSpark StreamingOperational Data Storeschange data captureevent-driven microservices
Soft Skills
communication skillsindependencecollaborationcoachingtechnical mentorshipleadershipproblem-solvingstrategic thinkingadaptabilitystakeholder engagement