Galderma

Sales

• Manage sales activities within assigned region
• Organize, develop, and lead sales professionals
• Participate in face-to-face sales calls
• Analyze sales data and formulate strategies

Regional Sales Manager

• Develop and execute a multi-year sales training and development strategy that supports commercial priorities and talent development goals
• Serve as a senior advisor to Sales, Marketing, and Medical Affairs leadership on training needs, capability gaps, and readiness for product launches
• Oversee design and implementation of learning roadmaps for new hires, tenured reps, field managers, and sales leadership
• Lead, coach, and develop a team of Training Managers, Senior Managers, and/or Field Trainers
• Direct high-priority initiatives, including launch readiness, competitive positioning, advanced selling skills, and leadership development
• Define key performance indicators for training effectiveness and commercial impact

Associate Director, Sales Capabilities – Aesthetics

Manager

• Implement Sales / Direct Sale plans and processes to maximize sales opportunity through promotion and sale of technical and/or nontechnical products and/or services and solutions directly to current and new end customers
• Track and monitor lead generation plans to ensure a substantive sales opportunity pipeline
• Implement and execute Sales / Direct Sales processes and policies ensuring product/brand sales volumes and profit targets are met
• Collaborate on Sales / Direct Sales activities informing customers of new product/service introductions and prices

Aesthetic Business Manager

Marketing

• Develop comprehensive product launch plans, including market research plans, timelines, milestones, and budgets.
• Own the end-to-end HCP marketing strategy for launch: positioning, messaging, and promotional mix.
• Define launch objectives and ensure launch readiness for successful go-to-market launch strategies.
• Monitor and report on launch progress, including tracking of KPIs, identifying and mitigating risks.
• Collaborate with global colleagues to ensure best practices are integrated into the U.S. launch plan.
• Lead the strategic direction, design, execution, and performance measurement of HCP focused marketing strategies and tactics to achieve brand objectives for the US Aesthetics franchise.
• Oversee the brand planning process, from situational analysis through executive leadership review, ensuring effective and timely development of strategies that enable the brand’s launch and growth.
• Deliver robust strategic and operational commercial plans that reflect core brand positioning, messaging, and campaigns—supporting new market/channel development, sales integration, and overall ROI analysis.
• Make informed decisions on P&L, revenue, and investment; analyze and challenge forecast assumptions, and support launch and lifecycle management plans adaptable to market needs.
• Guide test market pilots and evaluate the rollout of new programs based on data-driven findings and business priorities.
• Cultivate positive relationships within the Commercial team and with external leaders and other partners to improve brand strategy and implementation.
• Collaborate with Legal, Regulatory, and Compliance functions to ensure promotional planning and execution adhere to all guidelines and standards.
• Drive a diverse, collaborative, and agile culture within the marketing team and throughout cross-functional interfaces.
• Collaborate with external agencies to create compelling promotional tactics, ensuring compliance with regulatory guidelines and alignment with brand objectives.

Director, HCP Marketing – US Aesthetics

Director

• Lead and manage a team of field-based Medical Science Liaisons supporting Nemolizumab
• Drive strategic scientific engagement and ensure excellence in field medical execution
• Align regional activities with national medical affairs objectives
• Play a key role in territory medical coaching, talent development, and cross-functional collaboration
• Oversee execution of regional field medical plans and key initiatives, such as KOL engagement, educational programs, clinical study support, scientific congress participation, and data dissemination
• Track key performance indicators (KPIs) to measure the impact and effectiveness of regional MSL activities
• Build and maintain effective professional relationships with critical external stakeholders in the region

Regional MSL Director

Ecommerce

• Develop and implement growth marketing strategies that align with the company’s vision and revenue targets, including multi-channel performance marketing across digital platforms, social media, content, email, paid ads, lifecycle marketing, SEO, affiliate, referral, and influencer partnerships
• Develop and optimize cross-channel acquisition strategies (paid social, search, programmatic, influencer, affiliate, etc.) to drive new customer growth while maintaining efficient CAC
• Identify and develop new market opportunities to ensure growth for the Alastin brand
• Oversee CRM, email, SMS, and loyalty programs to increase customer LTV, engagement, and repeat purchase rate
• Establish KPIs and leverage analytics tools to measure campaign effectiveness, identify growth opportunities, and iterate rapidly
• Oversee the selection and utilization of marketing tools and platforms using data-driven insights to inform decision-making and report on key metrics to executive leadership
• Develop and manage marketing budgets and forecasting to ensure efficient allocation of resources to maximize growth outcomes and profitability
• Build, lead, and mentor a high-performing growth marketing team, fostering a culture of experimentation, innovation, and continuous learning
• Conduct market research and competitor analysis to identify trends, insights, and opportunities to inform marketing strategies

Executive Director, Ecommerce – Growth Marketing

• The Field Access Manager is a field-based position that will assist accounts in gaining access to Galderma’s biologic treatment
• Identify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma products
• Educate and support accounts by delivering information and education on Galderma’s patient support services and product access to solve complex reimbursement challenges
• Support the execution of strategic and tactical initiatives within assigned geographic region, supporting Regional Sales Manager and 5-7 Account Managers
• Adhere to complex compliance business rules to ensure patient confidentiality and access to care
• Resolve field-based access issues by serving as the escalation point for all Sales Managers in assigned geographic region
• Partner with Sales Team, Market Access and Patient Services colleagues to enhance the positive patient and practice experience
• Partner external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey
• Act as a subject matter expert to assist customers in reducing non-clinical barriers to patient access to therapy
• Educate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews and educational programs.

Field Access Manager, Immunology

• Responsible for managing and developing a team of Account Managers.
• Organizing and leading Account Managers in the attainment of sales goals along with the development of commercial strategies and initiatives within the deployment of Galderma CareConnect and other Access programs.
• Engage in one-on-one strategic business meetings with Account Managers and HCPs, help to plan and execute sales meetings, conduct routine performance evaluations of Account Management team, and participate in company sponsored meetings.
• Analyze data, performance, and trends; formulate and implement strategies for Account Managers to create product demand and net sales growth.
• Collaborate to understand the integrity of the use of Galderma Market/Patient Access and Field Reimbursement programs: including but not limited adherence programs and providing education to HCP’s regarding the intent and appropriate use of Galderma’s patient access and reimbursement programs.
• Maintain an up-to-date comprehensive knowledge of managed care as it relates to Galderma’s prescription products and access programs.
• Participate in activities/projects relating to marketing, distribution, and manufacturing coordination for Galderma Access solution products.
• Develop specific processes and process flows in support of highly customer-focused delivery of patient and healthcare provider services, provide regular progress updates to Are Sales Director.
• Develop, coach, implement, and measure outcomes of strategic business plans in order to meet or exceed sales goals and objectives for designated products and/or product portfolio.
• Responsible for sales compliance to policy: T&E, programming, monitoring the company’s business and compliance practices.

Regional Sales Manager, Immunology

• Manage and develop a team of Account Managers
• Organize and lead Account Managers in the attainment of sales goals
• Analyze data, performance, and trends; formulate and implement strategies for Account Managers to create product demand and net sales growth
• Participate in activities/projects relating to marketing, distribution, and manufacturing coordination for Galderma Access solution products
• Responsible for sales compliance to policy: T&E, programming, monitoring the company’s business and compliance practices

• Lead the design and on-going administration of sales incentive compensation plans.
• Ensure plans motivate field personnel and support the commercial sales objectives.
• Build appropriate reporting and tracking for key stakeholders.
• Identify process improvements, system automation, and data enhancements based on historical IC performance and feedback collected from the Sales leadership
• Anticipate customer needs and market trends by being externally and internally focused and leveraging a deep understanding of stakeholders
• Identify opportunities to enhance Galderma’s competitive advantage through innovative and motivating incentive strategies
• Perform analysis on different compensation plan changes to understand the impact on the business and partner with sales leadership on the evolution of the compensation plans as the product matures.
• Ensure all plan designs are communicated accurately to maximize comprehension and engagement
• Develop monthly accrual forecasts to ensure alignment between compensation plans and financial budgets.
• Complete administrative tasks such as roster maintenance, PO generation, payroll file management, and compensation plan support.
• Maintain and ensure consistent compliance with a quarterly cadence IC calendar by leveraging highly effective organizational skills to facilitate timely submission of deliverables.

Incentive Compensation Manager

• Assist accounts in gaining access to Galderma’s biologic treatment
• Provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis
• Optimize the experience for both the patient and the account
• Identify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma products
• Deliver information and education on Galderma’s patient support services and product access to solve complex reimbursement challenges
• Support the execution of strategic and tactical initiatives within assigned geographic region, supporting Regional Sales Manager and 5-7 Account Managers
• Adhere to complex compliance business rules to ensure patient confidentiality and access to care
• Resolve field-based access issues by serving as the escalation point for all Sales Managers in assigned geographic region
• Partner with Sales Team, Market Access and Patient Services colleagues to enhance the positive patient and practice experience
• Partner external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey
• Act as a subject matter expert to assist customers’ in reducing non-clinical barriers to patient access to therapy
• Educate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews and educational programs

Field Access Manager

Call Center Representative

• Conduct Call Center Customer Care activities for all products which includes creating and maintaining standard, approved customer responses, and responding to external customer requests as needed in addition to other related activities
• Act as Call Center database administrator responsible for maintaining all database content and application user licenses (mainly all Galderma field employees), training, and support
• Functions as key contact for all stakeholders and troubleshooting identified issues, providing information needed for system health checks, capacity, and system updates
• Collaborate with other departments and affiliates to support product related activities (e.g., product launches, brand initiatives and programs, etc)
• Monitor Customer Care cases (including data entry, case documentation, responses, etc.) created by vendors for specific department activities providing timely feedback to remediate findings
• Participate in training applicable vendors and partners (e.g., Call Center vendors, Sales, Medical, Quality, Pharmacovigilance, etc.) including developing training content (i.e., product, processes, templates, etc.)
• Update department processes to reflect company policies/contracts, strictly adhere to all applicable compliance guidelines, and account for program trends/data indicating changes required to maximize operational efficiency

Call Center Operations Specialist

Account Manager

• Accountable for acquiring and maintaining expertise in brand/segment strategy and tactics, providing expert product knowledge.
• Promote and generate demand for Rx products in a competitive market, including launching new products.
• Execute Galderma’s integrated commercial selling strategies utilizing a deep understanding of contracting and access platforms, and proven ability to apply market and industry insight.
• Lead the development of cross-functional account plans that deliver penetration, retention, and growth of Galderma’s portfolio for key accounts.
• Collaborate and coordinate with internal/external key stakeholders; proactively utilize business analytics and customer insights to anticipate customer needs and support solution development.
• Oversee relationships with Key Opinion Leaders (KOL) within the area.
• Execute customer engagement initiatives to strengthen strategic partnerships with customers.
• Plan, organize, and execute field-based activities in accordance with all applicable company and regulatory standards.

Account Manager, Immunology

• Regional Sales Manager position responsible for managing sales activities within assigned district.
• Provide leadership and direction while meeting sales goals and managing the sales activities and development of sales representatives
• Develop & deliver regional sales forecasts
• Develop and implement strategic business plans to meet regional, area and company goals
• Implement and uphold all company compliance policies and procedures for self and region
• Recruit and select qualified candidates to fill open sales positions within the Region
• Assume accountability and responsibility for own personal career growth and development
• Meet sales goals and objectives
• Coach, council and develop representatives on buy and bill, direct selling techniques and market strategies to expand product demand
• Develop and coordinate physician-training programs, practice enhancement in-services and open houses
• Attend national, regional aesthetic conventions and trade shows
• Development of sound recruitment/selection strategies during hiring process
• Evaluate the activities and effectiveness of sales representatives on a consistent basis
• Coordinate administrative demands and field day objectives

Aesthetic Regional Sales Manager

Account Executive

• Continuous training and professional development to stay up to date with the latest medical data
• Assess customer needs and discuss appropriate products; manage a portfolio of various products and indications
• Successfully introduce innovative, highly scientific specialty therapeutics in competitive therapeutic areas and markets
• Persuade target physicians to prescribe our products by applying effective sales techniques
• Provide product information and deliver product samples upon request
• Monitor and analyze data and market conditions to identify competitive advantages and commercial customer opportunities

Sales Representative

• Bedürfnisse der Kunden einschätzen und geeignete Produkte besprechen
• Verwaltung eines Portfolios verschiedener Produkte und Indikationen
• Erfolgreiche Einführung innovativer, hochwissenschaftlicher Spezialtherapeutika in wettbewerbsintensiven therapeutischen Bereichen und Märkten
• Zielärzte überzeugen, unsere Produkte zu verschreiben, indem effektive Verkaufstechniken angewendet werden
• Bereitstellung von Produktinformationen und Lieferung von Produktmustern auf Anfrage
• Überwachung und Analyse von Daten und Marktbedingungen zur Identifizierung von Wettbewerbsvorteilen und kommerziellen Kundenchancen
• Führen genauer Aufzeichnungen und Dokumentationen für Berichterstattung und Feedback

• Regional Sales Manager position responsible for managing sales activities within assigned district
• Organizing, developing, and leading a team of Account Managers (AM) to achieve sales objectives
• Provide leadership and direction while meeting sales goals and managing the sales activities and development of sales representatives
• Develop & deliver regional sales forecasts
• Develop and implement strategic business plans to meet regional, area and company goals
• Implement and uphold all company compliance policies and procedures for self and region
• Recruit and select qualified candidates to fill open sales positions within the Region
• Meet sales goals and objectives
• Coach, council and develop representatives on buy and bill, direct selling techniques and market strategies to expand product demand
• Develop and coordinate physician-training programs, practice enhancement in-services and open houses
• Attend national, regional aesthetic conventions and trade shows

Regional Sales Manager – Aesthetic

Recruitment

• Build and extend client relationships through excellence in recruitment process delivery including sourcing, screening, assessing, and marketing candidates to clients
• Conduct interactions with clients in a timely, professional and responsive manner
• Identify & communicate continuous improvement opportunities and strategies
• Conduct role briefing with client and set expectations for recruitment process
• Follow agreed client recruitment process for recruitment delivery
• Use competency interviewing to identify and differentiate candidate in presentation and short-list process
• Effectively communicate position opportunity and client value proposition

Sales Executive, Injectable Aesthetics

Pricing Analyst

• Provide insights to drive business strategy and support growth.
• Present analyses to all levels of management summarizing analytical approach, data metrics, and key action items
• Increase internal customer-first thinking, tell the story through voice of customer data analysis and reporting, conduct root cause analysis, and recommend key opportunities for improvement
• Partner with all levels of Sales, Marketing and Finance teams, as well as vendors to gather, analyze, prepare, and present data-based recommendations and solutions regarding all aspects of the business, including sales results, business plans, trended future requirements, profitability improvement strategies, etc.
• Lead analytics process with the broader team inclusive of Gross to Net (GTN) forecasting, marketing program ROI (Pre and Post) and digital spend optimization.
• Support the end-to-end strategy for B2B customer pricing and engagement to achieve corporate objectives – inclusive of rewards, product discounting, engagement.
• Analyze customer purchasing patterns
• Maximize / Leverage Technology and Automation (20%)
• Utilize a variety of predictive analytics techniques to create understanding out of current and historical data
• Champion and support adoption of BI tools across organization.
• Monitor usage statistics for BI tools, collaborating with customers to provide input on future enhancements.
• Provide data validation and testing for upgrades, provide ad hoc training to end users
• Creates, leverages, and coordinates use of in-house, and vendor provided sales & marketing databases
• Collaboration (20%)
• Collaborate with all internal teams to identify opportunities for greater efficiency and workflow improvement/automation
• Partner with GBU and US marketing teams to develop standardized reporting & tracking
• Other (10%)
• Other duties as assigned

Senior Manager, Commercial Analytics

• Provide insights to drive business strategy and support growth.
• Present analyses to all levels of management summarizing analytical approach, data metrics, and key action items
• Increase internal customer-first thinking, tell the story through voice of customer data analysis and reporting, conduct root cause analysis, and recommend key opportunities for improvement
• Partner with all levels of Sales, Marketing and Finance teams, as well as vendors to gather, analyze, prepare, and present data-based recommendations and solutions regarding all aspects of the business, including sales results, business plans, trended future requirements, profitability improvement strategies, etc.
• Lead analytics process with the broader team inclusive of Gross to Net (GTN) forecasting, marketing program ROI (Pre and Post) and digital spend optimization.
• Support the end-to-end strategy for B2B customer pricing and engagement to achieve corporate objectives – inclusive of rewards, product discounting, engagement.
• Analyze customer purchasing patterns
• Maximize / Leverage Technology and Automation (20%)
• Utilize a variety of predictive analytics techniques to create understanding out of current and historical data
• Champion and support adoption of BI tools across organization.
• Monitor usage statistics for BI tools, collaborating with customers to provide input on future enhancements.
• Creates, leverages, and coordinates use of in-house, and vendor provided sales & marketing databases
• Collaboration (20%)
• Collaborate with all internal teams to identify opportunities for greater efficiency and workflow improvement/automation
• Partner with GBU and US marketing teams to develop standardized reporting & tracking
• Other (10%)
• Other duties as assigned

Regional Sales Manager

Associate Director, Sales Capabilities – Aesthetics

Aesthetic Business Manager

Director, HCP Marketing – US Aesthetics

Regional MSL Director

Executive Director, Ecommerce – Growth Marketing

Field Access Manager, Immunology

Regional Sales Manager, Immunology

Regional Sales Manager, Immunology

Incentive Compensation Manager

Field Access Manager

Call Center Operations Specialist

Account Manager, Immunology

Aesthetic Regional Sales Manager

Sales Representative

Sales Representative

Regional Sales Manager – Aesthetic

Senior Talent Acquisition Partner

Sales Executive, Injectable Aesthetics

Senior Manager, Commercial Analytics

Senior Manager, Commercial Analytics