Fortive

Product Designer

• Plan and lead discovery (interviews, workflow observations, surveys) and usability testing; define research goals, scripts, and success criteria
• Apply systems thinking and empathy-driven design to optimize complex healthcare workflows across roles, channels, and devices
• Synthesize qualitative and quantitative insights into experience principles, prioritized opportunities, and measurable design recommendations
• Create concepts, wireframes, and high-fidelity prototypes (e.g., AI tools, Figma) to explore solutions, de-risk decisions, and accelerate delivery
• Define user journeys, information architecture, and interaction patterns that support clinical and administrative tasks and reduce cognitive load
• Lead critiques and iterate designs using stakeholder feedback, accessibility reviews, and usability findings; document decisions and tradeoffs
• Define, contribute to and help evolve the design system and component library, following governance and contribution standards and supporting adoption across teams
• Ensure consistency and scalability across the portfolio through reusable patterns, style guides, content guidelines, and interaction standards
• Partner with engineering to align design libraries with coded components and to improve implementation quality through specs and QA
• Support product prioritization by connecting user needs, business outcomes, and technical constraints to clear experience recommendations
• Facilitate workshops (journey mapping, design studios, story mapping) to align teams, clarify requirements, and drive decisions
• Present design rationale and outcomes to stakeholders; build alignment through storytelling, artifacts, and clear documentation
• Champion accessibility by designing and validating against WCAG standards (color, keyboard, screen reader, responsive behaviors)
• Set usability and accessibility quality bars; partner with QA/engineering to ensure implementation meets standards for diverse user populations
• Incorporate healthcare compliance and privacy requirements (e.g., HIPAA) into interaction patterns, data display, and workflow design

UX/UI Designer

Product Manager

• Develop and communicate a clear, strategic product vision aligned with healthcare and AI market needs, ensuring alignment across the organization.
• Conduct market research and define a long-term product strategy, maintaining and adjusting a prioritized roadmap based on customer feedback, market changes, and technical feasibility.
• Lead all stages of the product development lifecycle (PDLC) from ideation to post-launch optimization, ensuring efficient Agile practices and balanced prioritization of backlogs.
• Conduct user research and analyze customer insights to define actionable product requirements.
• Collaborate with cross-functional teams (marketing, sales, engineering) to ensure smooth execution and alignment on product goals.
• Present updates, risks, and trade-offs to executive leadership, maintaining clear communication throughout the product lifecycle.
• Own business case development, including P&L, pricing strategies, and financial modeling to ensure profitability and ROI.
• Monitor product performance post-launch and use KPIs and data to drive future iterations.
• Identify and mitigate risks, focusing on healthcare regulatory compliance and AI model governance.
• Lead successful product launches in collaboration with marketing, driving adoption and revenue growth.
• Oversee ongoing support, enhancements, and optimizations based on post-launch metrics.
• Evangelize product adoption internally and externally, working to drive usage and revenue growth.

Senior Product Manager

Solutions Engineer

• Lead, plan and organize all phases of projects in collaboration with (Sr.) Solution Architects and (Sr.) Project Consultants to develop project plans that align to the requirements and effort of client solutions.
• Effectively communicates with the client, Intelex project team and other cross-functional departments in order to ensure all project requirements and milestones are understood and delivered according to the project plan.
• Coordinates project requirements with clients in order to ensure complete alignment on project deliverables.
• Ensures all client information / data requirements are received and communicated.
• Creates and executes project plans and revises as appropriate in order to meet requirements.
• Facilitates the day-to-day operational aspects of a project and scope, including project budget.
• Effectively applies implementation methodology and enforces project standards.
• Identify, assess, and mitigate project exposure and risk, anticipating challenges, and provide escalation management when necessary.

Software Implementation Project Manager

Account Executive

• Visit current and potential customers, including hospitals, clinics, private geriatric facilities, diagnostic centers, universities, and laboratories.
• Engage with key decision-makers involved in purchasing, evaluating, and using equipment and services.
• Apply consultative selling techniques, offering value‑based solutions that foster long‑term relationships.
• Identify and manage sales opportunities, including tenders and contracts, working closely with Sales Management and regional leadership.
• Monitor territory performance, propose corrective actions, and share insights with the team.
• Promote and demonstrate the quality and benefits of the product portfolio.
• Ensure proper product use and deliver professional training to healthcare staff.
• Analyze hospital‑level sales data and product line performance.
• Prepare sales reports, document daily activities, and communicate trends, risks, or opportunities promptly.
• Monitor competitive activity and new product launches.
• Comply with all applicable legal requirements and commercial policies.

Sales Consultant

Hardware Engineer

• Aid in driving new technology initiatives and performing Qualitrol’s NPD and Sustaining initiatives.
• Work on multiple projects using internal and external resources to deliver quality products that meet customers' needs.
• Involved in all facets of development starting from requirements specification, validation, verification, and deployment.
• Responsible for product quality and reliability along with feature completion.
• Use SAFe Agile development Methods and the Scrum Framework to deliver critical, customer facing, monitoring systems, sensors and solutions for Utilities and Industrial customers.

Manager

• Directly accountable for achieving revenue targets for the FCAL and PTOOL business in Malaysia and Thailand.
• Provide dedicated support to the PCAL SEA business to contribute to overall regional success.
• Build and manage a sales funnel in collaboration with channel partners to meet monthly targets.
• Develop and maintain key relationships with local government departments, universities, institutions, consulting companies, end-users, and contractors.
• Provide expert product application solutions and technical support to sales channels and customers via product training, sales visits, seminars, and workshops.
• Execute market creation activities to build brand awareness and generate demand within the assigned territory.
• Conduct ongoing competitive analysis for Test & Measurement products, with a specific focus on calibration instrumentation, to identify market trends and competitor activity.
• Support management in developing strategic goals and tactical plans for the FCAL business.
• Implement go-to-market strategies and programs to achieve overall revenue targets and market share goals.

FCAL Development Manager

Content Manager

• Build and Operate Digital Customer Success Programs
• Execute a prioritized backlog of digital initiatives tied to customer health, adoption, risk prevention, sentiment, and support deflection.
• Own end-to-end program execution including audience definition, content creation, configuration, QA, launch, measurement, and iteration.
• Maintain a consistent operating rhythm with releases, documentation, and stakeholder updates.
• Create and maintain PX segments, engagements (guides, banners, modals), and surveys (including NPS).
• Implement governance across naming standards, targeting rules, suppression logic, and version control.
• Partner with Product and Support to strengthen PX tracking, analytics, and closed-loop workflows.
• Embrace and evolve with emerging digital tools and capabilities, actively exploring new features, best practices, and automation opportunities within Gainsight and related platforms to improve scalability and customer experience.
• Apply human-centered design principles to create digital customer journeys, in-app guidance, and lifecycle communications that reduce friction, reflect evolving customer expectations, and enable confident product adoption.
• Create automated journeys in Journey Orchestrator that reinforce product adoption and customer value.
• Develop and maintain reusable templates, personalization tokens, and persona-based content variants.
• Ensure messaging meets customer-friendly communication standards: right message, audience, and frequency.
• Create high-quality content including onboarding flows, feature explainers, tutorials, release notes, in-app copy, and help-center articles.
• Maintain a unified editorial calendar that supports product launches, lifecycle communications, and digital CS initiatives.
• Keep content up-to-date with product advancements and new UX standards.
• Convert PX signals and survey results into actionable workflows within Gainsight CS (CTAs, triage routing, follow-up).
• Standardize CTA fields, playbooks, and reporting to support consistent follow-up across teams and products.
• Partner with CS Ops to ensure the right work lands with the right teams (Apex vs iPro).
• Track and report performance of digital programs using adoption lift, engagement analytics, deflection, NPS follow-up SLAs, and journey effectiveness.
• Leverage customer data, product telemetry, and engagement signals (e.g., PX analytics, surveys, funnel data) to identify trends, anticipate customer needs and risks, and trigger proactive, personalized interventions.
• Analyze help center, in-app guidance, and funnel data to accelerate customer learning and reduce friction.
• Continuously experiment, learn, and iterate on digital engagement programs by testing messaging, timing, targeting, and formats; document insights and apply learnings to improve outcomes at scale.
• Translate complex datasets into actionable insights and visualizations through dashboards, reports, and digital readouts that inform prioritization, optimize service delivery, and support data-driven decision making across Customer Success, Product, and Support.

Digital Customer Success, Content Strategist

Account Manager

• Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients
• Implement and adhere to project procedures from project identification, assistance in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders
• Ability to read and understand construction plans and specifications, with a depth of knowledge in conducting a comprehensive price proposal review as well as creating and review detailed construction line-item proposals
• Ability to train contractors in Gordian software, client procedure and assist in client contract bidding
• Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget
• Manage multiple accounts; develop positive working relationships with all customers.
• Drive client retention, renewals, upsells and client satisfaction.
• Work closely with Project Managers and Account Managers on day-to-day operational processes including, but not limited to contract renewals, prepare and maintain schedules to accomplish procurement objectives, troubleshooting, provide software training to client and contractor staff.
• Work closely with to determine root cause of customer success and failures and drive requirements for process enhancement and development as needed.
• Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals yearly.
• Provide input on new processes and workflow as needed.
• Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight.
• Collaborate closely with construction management firms to promote consistency and while developing standards and procedures.
• Work closely with Finance on billing setup and invoicing.
• Participate in Budget development and management, revenue forecasting
• Work with Sales and Business Operations team to develop annual program usage and benchmark report.
• Ability to monitor and follow through on all construction/project related activities to ensure work adequately reflects clients' needs and is executed in a continuous, prompt manner within the project budget.
• Ability to review contractors' requests for changes and, if appropriate, initiate job order supplementals
• Ability to interact with owner representatives, contractors, and facility end-users, to minimize project concerns.
• Experience reviewing contractor's’ daily inspection reports, summarizing, and reporting on construction progress weekly, to upper management.

Construction Account Manager

Support Engineer

• Takes the lead on complex customer support issues, working with all stakeholders (both internal and external) to get a win-win result
• Keeping communication levels high within the team and between this team and other teams
• Proactively identify opportunities and risks that the support team can leverage or mitigate and propose initiatives to address
• Fulfilling reporting responsibilities
• Effectively engage in utilizing the Quality Management System by aligning performance to policy, procedures, and guidelines
• Actively identify continuous improvement areas within the QMS and other key working spaces
• Actively take steps to minimize safety risks by identifying and reporting potential work hazards

Tier 2 Technical Support Specialist

• Manage, protect and expand QUALITROL OEM business at key accounts in North America.
• Responsible for executing all aspects of the sales process to hit accurate quote needs, improving response time, selling and pricing negotiations.
• Protect and expand market share, developing and managing relationships with customers.
• Collaborate with internal structure such as manufacturing, application engineering, supply chain, proposal/bidding engineers, end-user sales and marketing teams to improve operation efficiency, product quality and driving product demand.
• Establish and implement sales plans and tactics for the region in collaboration with QUALITROL leadership team.
• Provide and be accountable for forecasts and maintain the region’s opportunity funnel in QUALITROL’s CRM.
• Establish sales objectives by forecasting on monthly, quarterly and annual basis, developing territory forecasts and maintaining an opportunity funnel.

Senior Key Account Manager

• Develop and maintain a global product strategy aligned to the Beyond the Badge vision.
• Prioritize quarterly release cycles to meet financial objectives and deliver measurable business value.
• Go to GEMBA through VOC and onsite customer visits to deeply understand workflows and customer needs.
• Align roadmap priorities with global customer needs, regulatory considerations, and commercial goals.
• Lead product discovery and translate customer and commercial insights into clear requirements.
• Partner with development teams to define features and prioritize based on ROI and global impact.
• Own quarterly release planning and execution, ensuring timely and high‑quality delivery.
• Ensure product scalability and consistency across regions throughout the lifecycle.
• Define strong value propositions and differentiated positioning for SaaS solutions.
• Use global customer, market, and competitive insights to identify acquisition, expansion, and retention opportunities.
• Communicate product value consistently across regions and internal stakeholders.
• Apply FBS tools to improve product performance and streamline commercial processes.
• Support funnel management, VOC routines, and continuous improvement efforts across teams.

SaaS Product Manager

Sales

• Develop and execute a regional sales plan aligned to the strategic priorities of the EU Condition Monitoring and Alignment commercial leadership team.
• Execute a go-to-market strategy that delivers consistent, long-term revenue growth and market share gains.
• Deliver growth via direct sales approach at key account customers. Cultivate and maintain strong relationships with key clients, understanding their needs and ensuring exceptional service.
• Use Fortive Business System tools to ensure funnel management is a fundamental behaviour across the commercial team and increase pipeline and conversion by directly and via your team effectively managing leads and opportunities through the funnel to close.
• Develop and execute strategic account plans to drive revenue growth and meet sales targets.
• Collaborate with cross-functional teams, including Field Application Engineers, marketing and finance, to align strategies and enhance customer satisfaction.
• Analyze market trends and competitor activities to identify opportunities and threats, providing valuable insights for decision-making.
• Conduct regular business reviews with customers to assess performance, address concerns, and explore avenues for upselling or cross-selling.
• Drive customer engagement across the region through voice of customer feedback.
• Drive change through process and metrics-driven leadership.
• If necessary, create Problem Solving Reports to address variances and create countermeasures.
• Report regularly against defined objectives to Manager.
• Consistently deliver accuracy on monthly and quarterly bookings and revenue forecasts.
• Utilize value-selling methodology and tools.
• Build competitor strategy and increase market share in key vertical markets.

Regional Sales Manager

Operations

• Lead all operations with full accountability for revenue, margin, growth, and customer retention.
• Operate as the GM of the region, translating VP-level strategies into execution, managing risk, and ensuring governance.
• Monitor market trends and client needs within the region to inform strategic decisions and maintain competitive advantage.
• Build and scale a high‑performing workforce (internal + contractor capacity), ensuring the right talent and structure to meet client expectations.
• Support new client start-ups by overseeing onboarding processes and ensuring all deliverables meet Gordian standards.
• Ensure execution excellence across the JOC lifecycle, focusing on cycle time, reliability, and client value.
• Lead Strategic Account Management (SAM) motions: account strategy, executive engagement, value realization, renewal strategy, and risk mitigation.
• Maintain and expand senior‑level relationships with agency leadership (Facilities, Planning, Procurement, Legal, Budget Units, Consulting Partners).
• Represent Gordian in hearings, audits, and executive reviews with confidence and data-backed clarity.
• Anticipate client needs and ensure Gordian presents a coherent, proactive value narrative — not a reactive operating posture
• Own regional revenue, gross margin, forecast accuracy, and cost management.
• Ensure disciplined forecasting: monthly, quarterly, and annual.
• Analyze performance trends, identify risks early, and implement corrective actions with urgency.
• Manage the region’s budget, staffing model, and contractor resourcing strategy to optimize profitability and flexibility.
• Identify and quantify new growth opportunities across local agencies, cooperatives, and facilities portfolios.
• Partner with Sales and Government Affairs to build go‑to‑market strategies, support pursuits, and expand JOC adoption.
• Engage with large contractor networks to improve capacity, performance, and program growth.
• Drive cross‑sell and upsell motions in collaboration with Product, SAM, and Sales.
• Ensure platform visibility and data transparency for clients; escalate product gaps with clarity and business impact.
• Recruit, mentor, and develop regional staff, fostering a culture of accountability, collaboration, and continuous improvement.
• Conduct regular performance reviews and provide coaching to support growth, while implementing workforce plans aligned with business needs.
• Identify skill gaps and create targeted development opportunities to build leadership capability and strengthen team performance.
• Foster a culture of accountability, urgency, and excellence.

Regional Director, Operations – Great Lake Regions

• Collaborate closely with hardware, FPGA, and systems engineering teams
• Integrate custom ASICs and FPGAs, develop high-speed data paths
• Optimize data movement from acquisition hardware into processing pipelines
• Participate in hardware bring-up, calibration and validation design
• Implement signal-processing algorithms
• Develop protocol-based triggering capabilities

Software-Hardware Integration Engineer

SDET

• Design, develop, execute, and document formal test plans, procedures, and reports for embedded hardware and systems.
• Develop and maintain automated test solutions to improve test coverage, repeatability, and efficiency.
• Perform electrical, firmware/software, mechanical, environmental, and system-level testing.
• Set up and operate laboratory and environmental test equipment, including:
• Oscilloscopes, DMMs, function/signal generators
• Temperature and environmental chambers
• Low-voltage analog and digital measurement equipment
• Design, build, and qualify test fixtures and test setups during development and validation phases.
• Lead Root Cause and Corrective Action (RCCA) investigations; track issues and corrective actions using defect tracking systems such as JIRA.
• Verify that all products meet defined acceptance criteria and product specifications.
• Analyze test failures, identify root causes, and propose alternative solutions or workarounds.
• Coordinate regulatory and compliance testing with third-party laboratories (UL, CSA, TÜV, etc.).
• Ensure all test activities, results, and known issues are fully documented and compliant with internal quality and development processes.
• Provide clear, actionable feedback to design teams to drive continuous improvement and product robustness.