FlexTrades

System Administrator

• Manages, configures, and secures an organization’s cloud infrastructure, ensuring high availability and performance
• Key duties include monitoring system health, managing user access, automating tasks with scripting (e.g., PowerShell, Batch), patching systems, and troubleshooting
• Support Microsoft 365 services, including Entra ID, Exchange Online, SharePoint Sites, OneDrive, Teams, and Microsoft Licensing while ensuring optimal performance, security and compliance, and overall user experience
• Administrate Microsoft Intune including Autopilot, Configuration and compliance
• Manage and secure on-prem and cloud networking: DNS/Entra ID, firewalls, VPNs, routing, VLANs/subnetting, and access policies, while troubleshooting, automating, and enforcing network security and compliance
• Reviewing system logs, monitoring network performance, and analyzing resource consumption to optimize cloud performance
• Maintaining user permissions (SSO/Sign-In Policies) and applying security patches to protect cloud-based applications
• Provision, ship and troubleshoot iOS Mobile Devices
• Manages Level 2 Infrastructure and Applications support requests while assisting with the escalation of tickets from the IT Support Specialist
• Installing, configuring, and maintaining virtual machines, Windows Servers, Windows Hypervisor, and on-premises networks
• Monitor new features and security patches for Microsoft 365; plan, test, and implement software updates and feature rollouts across the organization; ensure smooth deployment
• Design, implement, and maintain identity and access controls (IAM) across Microsoft 365 and Entra ID: user lifecycle, role-based access (RBAC), conditional access, MFA, SSO, privileged access management, entitlement reviews, and audit/compliance logging
• Use PowerShell, Batch and other embedded AI tools to automate administrative tasks, such as SCIM user provisioning, application deployments, reporting, and license assignments
• Monitor and respond to security alerts, configure data loss prevention (DLP) and retention policies; conduct regular audits for compliance
• Work with the IT Manager to resolve system emergencies and issues to ensure maximum up time
• Create and maintain detailed documentation of system configurations, including system updates and changes
• Effectively document support requests, updates, and resolutions in our ticketing system
• Implement and manage storage and resource allocation in the cloud environment through Veeam and Backblaze
• Create and monitor backups to ensure data protection
• Create and maintain Power Automate workflows
• Experience creating, deploying and updating Laptop Images
• Manage email security and incidents via the Email Security Server
• Configure reporting through Microsoft Defender, Purview and Antivirus tools
• Conduct onboarding and offboarding tasks for internal employees
• Stay up to date with trends and advancements in cloud technologies and potential implications for the business

IT Cloud Systems Administrator

Business Development Rep

• Conduct outbound business-to-business (B2B) prospecting calls assigned by FlexTrades’ lead generation team
• Develop and nurture leads to generate and qualify multiple pipeline opportunities for new business on a weekly basis
• Partner with FlexTrades Client Solutions Managers to achieve web-based discovery presentations
• Answer questions regarding FlexTrades solutions, while identifying additional business opportunities
• Gather prospective client information and document in Salesforce CRM, with high degree of accuracy and consistency
• Schedule prospective qualified clients for meetings with our Client Solutions team
• Partner with team members to observe interactions throughout the sales cycle

Business Development Representative

Manager

• Support up to 75 technicians for one client
• Proactively communicate with Technicians and Clients to ensure a balanced and successful assignment, including weekly or bi-weekly check-ins, in person meetings, an active onsite presence, on-camera Teams meetings, phone calls, texts and emails
• Meet minimum communication requirements which include: Onsite daily during agreed upon schedule
• Contribute to the project success and growth by improving success rates on assignments, increasing Technician satisfaction, securing extensions, and increasing Client satisfaction
• Manage new technician arrivals
• Work with the Technician Care team and the Technicians to address any issues at the hotel
• Ensure employees arrive at work on time and meet the client’s performance expectations
• Handle Technician disciplinary measures related to performance and policy violations
• Educate and enforce FlexTrades policies and professional expectations with Technicians
• Uncover new opportunities at the client through building strong relationships with Client contacts
• Excellent documentation skills of all activity in the ATS and utilize FlexTrades required tools
• Work with the safety team to ensure appropriate safety practices are followed
• Assist in handling onsite injuries by coordinating with the FlexTrades safety team and facilitating Technician and Client communication as needed
• Interdepartmental collaboration to solve problems and resolve issues
• Quick adaptation to high priority tasks and projects, as directed by your Leader
• Monthly professional development training
• All other duties as assigned

Engagement Manager

Technical Recruiter

• Create enthusiasm for FlexTrades’ unique and lucrative traveling manufacturing trades positions, including CNC Machinists, Welders, Maintenance Technicians, Assemblers/Builders, etc.
• Source, interview, screen, and qualify candidates for skilled manufacturing job openings at client locations throughout the nation.
• Conduct 300+ weekly outbound sourcing calls, texts, and emails to build a strong pipeline of candidates with a diverse set of skills.
• Understand candidate requirements by studying job description, info sheets, and job qualifications.
• Utilize recruiting software to manage candidate and employee information to efficiently initiate recruiting orders.
• Utilize various job boards and the internet to source and source candidates for placement at various client companies.
• Work with skilled industrial candidates and employees to answer questions they may have regarding job opportunities through FlexTrades
• Assign and evaluate character and skills assessments.
• Maintain relationships with candidates and employees by providing courteous phone customer service and reporting issues to management in a timely manner as appropriate.
• Meet and/or exceed weekly activity and output metrics.
• Perform basic administrative duties associated with Recruiting and Deployments
• Act as a FlexTrades Core Values champion, by Moving the Line, Being the Next, Elevating Others, Pulling the Wagon, Enjoying the Journey, and Giving Back
• All other duties as assigned

IT Cloud Systems Administrator

Business Development Representative

Engagement Manager

Associate Technical Recruiter