Onsite Engagement Manager

FlexTrades

Onsite Operations Engagement Manager managing technician relationships and ensuring operational tasks for FlexTrades. Responsible for communication and project success in a client-facing role with travel involved.

Posted 6/30/2026contractRemote • 🇺🇸 United StatesJuniorMid-Level💰 $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills to effectively support technicians and clients, ensuring project success and adherence to safety practices. Capable of managing technician performance and fostering relationships to uncover new opportunities.

Highest-signal resume keywords

Customer Service ExperienceExcellent Communication SkillsProblem-Solving SkillsMicrosoft Office Suite ProficiencyTime Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Highly OrganizedGrowth Mindset

Industry Keywords

Technician SupportProject SuccessSafety PracticesRemote WorkClient Meetings

About the role

Key responsibilities & impact

Support up to 75 technicians for one client
Proactively communicate with Technicians and Clients to ensure a balanced and successful assignment
Meet minimum communication requirements including onsite daily check-ins, bi-weekly Technician check-ins, and monthly Client meetings
Contribute to project success by improving success rates on assignments
Manage new technician arrivals and address any issues at the hotel
Handle Technician disciplinary measures related to performance and policy violations
Uncover new opportunities at the client through strong relationships
Work with the safety team to ensure appropriate safety practices are followed
Assist in handling onsite injuries by coordinating communication as needed

Requirements

What you’ll need

2+ years of experience in a corporate environment
1+ years of customer service experience
Excellent written and verbal communication skills
Excellent problem-solving skills
Highly organized and excellent time management
Growth mindset
Strong computer skills, including the Microsoft Office suite of products
Willingness, excitement, and availability to work away from home for extended periods of time
Comfortable working remotely, including on-camera in a Team meeting environment.

Benefits

Comp & perks

Guaranteed Overtime
Best in class Medical, Dental, Vision, STD/LTD, Life Insurance, Accident Insurance
Company provided equipment