Fiserv

Data Engineer

• Implement the technical components of a formal data governance framework, including metadata schemas, policy-to-code patterns and architecture blueprints for cyber data.
• Run domain discovery workshops to define priority cyber data domains, data owners and critical data elements (CDEs), and capture resulting artifacts in the metadata catalog.
• Inventory and rationalize security reports and dashboards, mapping each dashboard to source datasets, accountable owners and key performance indicators (KPIs).
• Enable analytics pilots by designing and delivering curated, well-documented datasets for security and compliance analyst consumption.
• Integrate and automate metadata harvesting from Google BigQuery into a metadata catalog, and onboard Talend, Axonius and Bindplane as governed telemetry and asset sources.
• Define canonical taxonomies and dataset contracts for core cyber concepts such as “asset,” “identity,” “event” and “alert” to drive consistency across platforms.
• Provide end-to-end lineage and provenance for analytics artifacts and model features to support model operationalization and governance requirements.
• Support self-service business intelligence (BI) adoption by publishing dataset contracts, access patterns and technical documentation for Power BI and Looker.

Data Governance Engineer – Strategy, Data Architecture

Customer Support

• Coach, develop, and lead your team through performance feedback, training, and professional growth opportunities—helping each associate bring their best to the job every day.
• Review performance trends through quality checks and reporting, identifying what’s working and where improvements can be made.
• Manage workflow and service levels, ensuring daily operations run smoothly and escalated customer concerns are resolved effectively and professionally.
• Oversee timekeeping and payroll accuracy for your team, ensuring timely and compliant submission.
• Lead through change, helping your team stay focused and supported as new processes and initiatives roll out.
• Take on additional responsibilities as needed in a dynamic environment where every day brings new opportunities to learn.

Supervisor, Customer Service – Money Network Call Center, Second Shift

Technical Account Manager

• Act as a subject matter expert for API/SDK integrations, gateways, and cloud-native payment flows, leading design conversations up to the C-suite and Senior Architect level
• Own the technical relationship firm-wide, navigating Fiserv’s distributed technology stack to resolve bottlenecks and advocate for client-requested feature enhancements
• Oversee all technical efforts for key accounts, providing high-level guidance during mission-critical events and ensuring SLA compliance
• Conduct face-to-face discovery sessions with client stakeholders, vendors, and 3rd parties to future-proof their payment architectures

Product Manager

• Track advertising industry trends, emerging technologies, and competitive landscape as they relate to our payment platform.
• Own the product strategy and roadmap for payment products at Clover.
• Collaborate with engineering, data science, product managers, and other stakeholders to define and maintain the roadmap for advertising technology products.
• Help build robust business cases for new advertising products, services, and features, focusing on revenue generation and value creation.
• Define detailed user stories and requirements for your advertising products and services, covering aspects like ad content management, scheduling, targeting, and performance measurement.
• Collaborate closely with engineering, documentation, quality assurance, and operations colleagues to deliver scalable and reliable advertising technology products and services.
• Consult with advertising partners and internal teams to create effective solutions that leverage our platform for successful advertising campaigns.
• Analyze performance data and feedback from advertisers and internal stakeholders to continually improve the effectiveness and value of advertising solutions.
• Define and track key performance indicators (KPIs) related to advertising revenue, campaign performance, and platform utilization.

Senior Product Manager, Payments

Security Engineer

• Serve as a Sr. Cyber Security Engineer responsible for designing, building, and evolving our internal enterprise browser platform.
• Work closely with security architecture, identity, networking, and AI governance teams to embed policy enforcement, visibility, and controls directly into the browser runtime.
• Design, develop, and maintain enterprise browser features and system components that support secure access to internal and external applications.
• Build integrations between the enterprise browser and security ecosystems.
• Implement browser-level security mechanisms, including session isolation, in-browser access enforcement, and data protection controls.
• Develop services that collect, interpret, and act on device posture, endpoint telemetry, and user identity.
• Create browser-mediated abstractions and capabilities such as AI usage classification and risk scoring.
• Troubleshoot and debug complex issues across browser runtime, network stack, operating system integrations, and identity layers.

Senior Cyber Security Engineer

Network Engineer

• Design, secure, and advance enterprise, cloud, and on‑prem network security capabilities
• Define and maintain the security roadmap for enterprise and end‑user network security platforms
• Serve as a subject matter expert in enterprise network technologies
• Define, review, and assess security controls for on‑prem and hybrid network environments
• Partner with Network Engineering teams to ensure secure design and operation
• Deliver secure hybrid and public cloud connectivity
• Provide cloud network security expertise across AWS, Azure, GCP
• Develop and maintain reference architectures, standard configurations, implementation procedures, and automation
• Leverage automation, orchestration, and AI‑driven capabilities to improve policy enforcement, threat detection, operational efficiency/response times across network security platforms

Senior Cyber Network Engineer

Project Manager

• Ensure that Fiserv delivers on its commitments to our financial institution partners.
• Champion and execute client delivery and service processes to manage client initiatives.
• Champion voice of the customer feedback for end-to-end client satisfaction and engagement.
• Develop strong client relationships and identify opportunities to better support their business objectives.
• Ensure alignment with key organizational partners, including executive leadership, sales, marketing, operations, finance, legal and others to ensure aligned business success.
• Provide feedback to Credit Processing Leadership team regarding ideas for new offerings and client needs based on synthesizing intakes through the delivery and service process.
• Map out and execute strategies that will enable scaled adoption of products across key customers.
• Identify improvement opportunities to gain efficiencies of project methodologies, deliverables, reporting and training to mature capabilities in service and delivery.

Senior Client Project Manager

Solutions Engineer

• Act as a senior technical client-facing leader for Fiserv for Platforms, owning solution design and technical confidence through close
• Partner directly with Sales to qualify opportunities, shape deal strategy, and accelerate sales cycles
• Lead discovery with platform executives, product leaders, and architects to uncover business models, monetization goals, and growth constraints
• Translate client needs into compelling, outcome-oriented solution narratives across onboarding, pay-ins, funds flow, payouts, and embedded finance
• Design and present platform architectures, APIs, and fund flows that balance client needs, compliance, and commercial viability
• Identify and address technical, operational, and regulatory risks early to unblock deals and reduce late-stage friction
• Differentiate Fiserv versus competitors by clearly articulating tradeoffs, scalability, and time-to-market advantages
• Influence pricing and commercial discussions by aligning solution scope, effort, and value delivered
• Collaborate with Product and Engineering to validate roadmap alignment and secure deal-critical commitments when required
• Support contract execution by ensuring technical accuracy in solution descriptions, scopes, and assumptions
• Provide structured feedback to Product on market gaps and emerging platform needs based on active deal conversations

Director, Client Solutions Engineer

Sales

• Manage the day-to-day top-of-funnel partner recruiting with an emphasis on working with ISV partners.
• Lead a team selling industry-leading technology backed by a world class partner experience leveraging the unparalleled scale of Fiserv.

ISV Sales Manager

Technical Program Manager

• Lead end‑to‑end planning and execution of complex, cross‑functional technical programs with significant executive visibility
• Define program scope, success criteria, governance, and integrated timelines while proactively managing risks, issues, dependencies, and change
• Keep internal and external stakeholders aligned and informed through transparent, ongoing communication and clear decision‑making forums
• Ensure program execution follows FTS governance models, methodologies, and delivery standards
• Proactively identify delivery challenges, evaluate alternative solutions, and lead issue resolution and escalation when needed
• Provide matrix leadership to program and project managers, holding teams accountable to delivery and quality expectations
• Manage full program financials, including business cases, forecasts, spend approvals, actuals, and remaining budget
• Oversee client communications, end‑to‑end testing, cutover readiness, and formal signoff prior to all production go‑live activities

Senior Technical Program Manager

Financial Planning and Analysis

• Support the creation of financial models, valuation analyses (discounted cash flow, comps, precedent transactions), and accretion/dilution scenarios.
• Analyze financial performance and provide insights to support business decisions.
• Collaborate with cross-functional teams to support strategic initiatives.
• Monitor financial trends and present findings to senior management.
• Evaluate financial performance of target companies and industry competitors by comparing and analyzing actual results with plans and forecasts.

Financial Analyst, Corporate Development

Business Analyst

• Create AI Agents leveraging Azure’s Semantic Kernel framework
• Work with data scientists to define use cases for NLP and classification models
• Support model evaluation, deployment, and performance tracking
• Analyze unstructured data (e.g., text, logs) to extract insights using AI tools and collaborate with data engineering teams to define and validate data pipelines on Azure and Snowflake
• Work with internal and external business stakeholders to gather business requirements and translate them into functional and technical specifications
• Communicate insights and recommendations to both technical and non-technical audiences
• Translate business requirements into scalable cloud-based solutions
• Identify opportunities for automation and process optimization using AI and cloud tools
• Produce detailed and insightful reports using SQL, Data Mart, Splunk, and other reporting tools
• Ensure the integration and functionality of applications within Fiserv’s ecosystem
• Continuously improve and refine development processes to enhance application performance and user experience
• Maintain comprehensive documentation of application development and updates, including but not limited to call flows, business rules, and system interactions
• Perform rigorous testing and debugging to ensure applications meet Fiserv’s high-quality standards

AI and Cloud Business Analyst – IVR Application

Systems Engineer

• Manage and support Windows operating systems across thousands of servers in multiple data centers.
• Troubleshoot issues related to OS, storage, networking, and performance in a complex Windows environment.
• Perform capacity management and adjust system resources (CPU, memory, disk) as needed.
• Install, uninstall, and troubleshoot third-party software programmatically across large server fleets.
• Develop automation scripts using PowerShell or Python to streamline operational tasks.
• Monitor system health and respond to alerts to ensure maximum uptime.
• Utilize tools such as Service Point, SailPoint, Splunk, and App Map for ticketing, reporting, and change management.
• Participate in planning and execution of complex infrastructure changes and deployments.

Windows Systems Engineer

• Collaborate with our sales team to engage prospective partners, guiding them through discovery to uncover their unique needs and challenges.
• Build strong relationships with new and existing ISV partners, ensuring their goals align with our solutions.
• Analyze customer requirements, solve challenges creatively, and recommend tailored solutions that maximize revenue and streamline onboarding.
• Deliver engaging product demos and confidently address questions about functionality, empowering clients to make informed decisions.
• Support existing partners in expanding their offerings by introducing them to new products and capabilities.
• Act as the bridge between sales, product, and implementation teams, providing insights and feedback to drive continuous improvement.
• Document client interactions meticulously, flagging potential challenges early to keep projects on track.
• Ensure a seamless transition from sales to project managers and implementation teams, setting partners up for long-term success.

Sales Development Rep

• Own top-of-funnel partner recruiting, with a primary focus on identifying and engaging potential ISV partners
• Conduct high-volume outbound outreach, including phone calls, emails, and social touches, to generate interest and qualify prospects
• Research and identify software companies that can benefit from our payment acceptance tools and partnership model
• Educate prospective partners on our value proposition and schedule qualified meetings for senior sales or partnerships teams
• Maintain accurate activity and pipeline tracking in CRM systems
• Collaborate closely with Sales, Partnerships, and Marketing teams to refine outreach strategies and messaging
• Develop a strong foundational understanding of the payments and fintech ecosystem (training provided)