Technical Account Manager

Fiserv

Technical Account Manager serving as the strategic technical architect for Fiserv's Tier 1 global clients. Bridging complex business requirements and world-class payments infrastructure efficiently.

Posted 5/5/2026full-timeSunnyvale • California • 🇺🇸 United StatesSeniorLead💰 $163,200 - $244,800 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Act as a subject matter expert for API/SDK integrations, gateways, and cloud-native payment flows, leading design conversations up to the C-suite and Senior Architect level
Own the technical relationship firm-wide, navigating Fiserv’s distributed technology stack to resolve bottlenecks and advocate for client-requested feature enhancements
Oversee all technical efforts for key accounts, providing high-level guidance during mission-critical events and ensuring SLA compliance
Conduct face-to-face discovery sessions with client stakeholders, vendors, and 3rd parties to future-proof their payment architectures

Requirements

What you’ll need

8+ years of experience in Technical Account Management, Solution Architecture, or Technical Implementations within the Payments or Fintech industry
Deep hands-on experience with Merchant Acquiring platforms, including a working knowledge of payment specs, ISO 8583, REST APIs, and SDKs
8+ years of experience within the Fiserv ecosystem (Merchant Acquiring) OR equivalent experience at a major competitor (e.g., PayPal, Adyen, Stripe, Global Payments) with a focus on complex acquiring platforms
3+ years in a client-facing technical leadership role, specifically gathering requirements for enterprise-level deployments
Expert understanding of POI/POS systems, card-not-present flows, and end-to-end payment processing

Benefits

Comp & perks

Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

API integrationsSDK integrationscloud-native payment flowsMerchant Acquiring platformsISO 8583REST APIsPOI systemsPOS systemscard-not-present flowsend-to-end payment processing

Soft Skills

technical leadershipclient relationship managementcommunicationproblem-solvingadvocacyguidancecollaborationstakeholder engagementdiscovery sessionsnegotiation