Solutions Engineer

Fiserv

Solutions Engineer at Fiserv blending technical expertise and business strategy for impactful solutions. Collaborating with sales and product teams to deliver seamless partner integrations.

Posted 4/30/2026full-timeRemote • Maine, New Hampshire, Pennsylvania, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $135,000 per yearWebsite

About the role

Key responsibilities & impact

Collaborate with our sales team to engage prospective partners, guiding them through discovery to uncover their unique needs and challenges.
Build strong relationships with new and existing ISV partners, ensuring their goals align with our solutions.
Analyze customer requirements, solve challenges creatively, and recommend tailored solutions that maximize revenue and streamline onboarding.
Deliver engaging product demos and confidently address questions about functionality, empowering clients to make informed decisions.
Support existing partners in expanding their offerings by introducing them to new products and capabilities.
Act as the bridge between sales, product, and implementation teams, providing insights and feedback to drive continuous improvement.
Document client interactions meticulously, flagging potential challenges early to keep projects on track.
Ensure a seamless transition from sales to project managers and implementation teams, setting partners up for long-term success.

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Engineering, or a related field, or 4+ years of equivalent work or military experience
6-7 years of experience in Account Management or Sales/Solutions Engineering with a proven track record of achieving or exceeding performance metrics
Demonstrated technical expertise, with the ability to understand, explain, and integrate complex systems, evidenced by successful completion of 5+ client implementations
Proven ability to conduct 20+ client calls or video meetings monthly with professionalism and effectiveness, achieving a 90% satisfaction rating
Delivered creative problem-solving solutions, resolving client challenges within established timelines in 95% of cases
Strong communication and collaboration skills, coordinating between at least three internal teams (sales, relationship, and product) to deliver successful outcomes
Maintained detailed records of partner discussions and follow-ups, ensuring 100% data accuracy in CRM systems or documentation
Consistently identified and communicated client needs or potential issues, contributing to a 20% increase in client retention or satisfaction.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Account ManagementSales EngineeringClient ImplementationsTechnical ExpertiseProblem SolvingCRM SystemsData Accuracy

Soft Skills

CommunicationCollaborationRelationship BuildingCreativityProfessionalismClient EngagementDocumentation

Certifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Engineering