Fiserv

Account Executive

• Travel across the assigned territory, partnering with Financial Institutions to bring Clover’s solutions to merchants
• Proactively generate leads and expand your portfolio in a fast-paced environment
• Act as a strategic advisor to merchants, tailoring solutions for growth

Sales Representative

Product Manager

• Own product and portfolio strategy, and turn that strategy into operating plans that support growth, customer value, and business results.
• Partner across teams to shape and communicate roadmaps, feature priorities, and technical dependencies.
• Support successful launches by contributing to release planning, release notes, and clear product documentation for internal and client-facing teams.
• Use product usage data, customer feedback, and market signals to identify trends and guide enhancements, new features, and future product opportunities.
• Help improve operational processes with a strong customer and business lens to support high-quality client and partner experiences.
• Lead, mentor, and develop Product Owners and product managers, and coach scrum teams in SAFe Agile practices to improve delivery confidence and velocity.
• Build strong client relationships, gather feedback from user groups, monitor implementation progress, and translate customer insights into roadmap decisions.

Director, Product Management – Lending

• Travel across the assigned territory, partnering with Financial Institutions to bring Clover’s cutting-edge solutions to merchants.
• Proactively generate leads and expand your portfolio in a fast-paced, business-to-business environment.
• Act as a strategic advisor to merchants, tailoring solutions that help them grow, adapt, and thrive in a competitive marketplace.
• Embody Fiserv’s core values by fostering authentic connections and maintaining the highest ethical standards.

• Travel across the assigned territory, partnering with Financial Institutions to bring Clover’s solutions to merchants.
• Proactively generate leads and expand your portfolio in a fast-paced, business-to-business environment.
• Act as a strategic advisor to merchants, tailoring solutions that help them grow.
• Embody Fiserv’s core values by fostering authentic connections and maintaining highest ethical standards.

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of Clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.
• Requires travel within the Phoenix, AZ area, collaborating with Restaurant Depot Locations to introduce Clover to restaurant owners.

Outside Sales Representative, Bilingual Spanish

• Proactively engage with business owners & restauranteurs within Restaurant Depot
• Identify their needs and offer tailored solutions
• Build and nurture client relationships
• Drive sales growth through product knowledge
• Install Clover systems and provide training
• Exemplify Fiserv core values and ethical standards

Engineer

• Lead the design, implementation, and maintenance of robust infrastructure solutions to meet organizational needs.
• Optimize infrastructure performance, troubleshoot issues, and ensure high availability and reliability.
• Collaborate with cross-functional teams to align infrastructure architecture with enterprise goals.
• Conduct regular system audits and provide recommendations for upgrades and improvements.
• Stay updated with the latest infrastructure technologies and trends to drive continuous improvement.

Senior Solutions Delivery Engineer – Windows

Solutions Engineer

• Lead the design and deployment of infrastructure solutions supporting enterprise applications, ensuring scalability, reliability, and performance
• Partner with Development, Product, Project Management, and other Engineering teams using a consultative approach to gather and analyze technical requirements
• Provide support for hybrid environments involving both on-premises and public cloud platforms (Azure/AWS preferred)
• Develop and maintain PowerShell scripts to automate routine administrative tasks and improve efficiency
• Support platforms such as .NET Framework, IIS, MS SQL, and Apigee in conjunction with application deployments
• Manage and troubleshoot infrastructure services like Active Directory, DNS, VMWare, VXRAIL, Group Policy, and Firewall Rules
• Collaborate on network-related troubleshooting and configuration of load balancers (e.g., F5 LTM/GTM)
• Create and maintain documentation for systems, configurations, and processes; enforce adherence to engineering best practices and security standards

Senior Systems Solutions Engineer

Support Engineer

• Resolve merchant technical issues in a high-volume support environment by diagnosing hardware, software, web portal, peripheral, and network-related concerns.
• Guide merchants through device activation, setup, configuration, and feature usage based on business needs and supported Clover workflows.
• Troubleshoot point-of-sale transactions, payment processing issues, and system errors by reviewing symptoms, configurations, and available diagnostic information.
• Use remote diagnostic tools, support systems, and internal resources to identify root causes and complete or coordinate issue resolution.
• Document support interactions, troubleshooting steps, resolutions, and follow-up actions in ticketing or customer relationship management systems.
• Partner with internal teams to escalate and track multi-issue cases, provide status updates, and support timely case closure.
• Contribute to process and knowledge improvements by identifying recurring issues and supporting updates to reference materials and support documentation.

Technical Support Specialist

Security Engineer

• Drive the maturity and modernization of the IAM security program
• Lead the design, integration, and governance of scalable, enterprise-wide IAM solutions
• Establish secure identity foundations across a complex, multi-cloud and hybrid environment
• Guide the organization toward a Zero Trust security model while ensuring regulatory compliance and strong user experience
• Develop and maintain the enterprise IAM reference architecture aligned to Zero Trust, NIST and cloud security frameworks
• Collaborate with teams to leverage AI and machine learning to improve access risk detection, behavioral analytics, and anomaly detection

Cybersecurity IAM Architect

• Proactively engage with business owners & restauranteurs within Restaurant Depot.
• Build and nurture relationships by scheduling in-person appointments.
• Drive sales growth by leveraging deep product knowledge.
• Install Clover systems at Client locations and provide hands-on training.
• Exemplify Fiserv core values by upholding the highest ethical standards.

Outside Sales Representative

Vice President

• Define and drive the vision for a unified onboarding and provisioning platform used across segments and partners.
• Establish a multi-year roadmap focused on configurability, reuse, scale, and regulatory alignment.
• Build and maintain a product consumed by partners, sellers, and internal teams.
• Partner with Risk, Compliance, Underwriting, Engineering, Design, and GTM teams to deliver cohesive solutions.
• Collaborate with segment leads (SMB, Enterprise, ISO, ISV) to tailor onboarding flows to unique customer needs.
• Own the boarding platform’s core capabilities including: Risk and compliance workflows, Product provisioning and entitlements, Developer-facing APIs, SDKs.
• Champion intuitive, frictionless onboarding experiences for merchants and partners.
• Ensure solutions are scalable, secure, and meet regulatory requirements while also configurable to evolving boarding flows and requirements.
• Use data to monitor performance, identify bottlenecks, and drive continuous improvement.
• Define KPIs for onboarding success across segments.
• Build and mentor a high-performing product team focused on boarding. Foster a culture of ownership, experimentation, and customer obsession.

Vice President, Merchant Boarding Platforms

• Own delivery of defined platform capabilities within the boarding and provisioning ecosystem.
• Translate platform strategy into clear product requirements, milestones, and releases.
• Drive day ‑ to ‑ day execution with Engineering and Design teams.
• Work closely with Risk, Compliance, and Underwriting partners to ensure platform solutions align to policy and regulatory requirements.
• Partner with segment teams (SMB, Enterprise, ISO, ISV) to support channel ‑ specific onboarding needs using shared platform capabilities.
• Act as a key point of coordination between platform and channel product teams.
• Develop the boarding platform’s core capabilities including: Risk and compliance workflows, Product provisioning and entitlements, Developer-facing APIs, SDKs.
• Drive intuitive, efficient onboarding journeys for merchants and partners.
• Identify friction points and implement improvements that balance speed, risk, and compliance.
• Ensure solutions are scalable, secure, and configurable as requirements evolve.
• Track platform performance, funnel metrics, and adoption across channels.
• Identify bottlenecks and opportunities for automation and efficiency.
• Use data and feedback to continuously optimize boarding flows and platform capabilities.

Director of Product – Merchant Boarding Platforms

Architect

• Responsible for the configuration, maintenance, and troubleshooting of Microsoft SQL Server environments
• Supports data integrity, performance optimization, automation, and secure data transfer processes within SQL and Windows Server platforms
• Install, configure, and administer Microsoft SQL Server databases
• Write and optimize SQL queries to improve database performance
• Manage backup, restore, and recovery plans
• Implement and maintain database security protocols
• Develop PowerShell and Python scripts for automating routine database tasks
• Use monitoring tools like Splunk and Dynatrace to track database health
• Support SQL DBA and Windows Server administration

Sales Representative

Director, Product Management – Lending

Sales Representative

Sales Representative

Sales Representative

Outside Sales Representative, Bilingual Spanish

Outside Sales Representative, Bilingual Spanish

Senior Solutions Delivery Engineer – Windows

Senior Systems Solutions Engineer

Technical Support Specialist

Cybersecurity IAM Architect

Outside Sales Representative

Vice President, Merchant Boarding Platforms

Director of Product – Merchant Boarding Platforms

Principal MSSQL Architect