Vice President, Merchant Boarding Platforms

Fiserv

Vice President of Product leading the boarding orchestration platform at Fiserv. Responsible for building compliant and scalable boarding experiences for merchant acquisition.

Posted 5/10/2026full-timeBerkeley Heights • New Jersey • 🇺🇸 United StatesLead💰 $190,000 - $316,800 per yearWebsite

About the role

Key responsibilities & impact

Define and drive the vision for a unified onboarding and provisioning platform used across segments and partners.
Establish a multi-year roadmap focused on configurability, reuse, scale, and regulatory alignment.
Build and maintain a product consumed by partners, sellers, and internal teams.
Partner with Risk, Compliance, Underwriting, Engineering, Design, and GTM teams to deliver cohesive solutions.
Collaborate with segment leads (SMB, Enterprise, ISO, ISV) to tailor onboarding flows to unique customer needs.
Own the boarding platform’s core capabilities including: Risk and compliance workflows, Product provisioning and entitlements, Developer-facing APIs, SDKs.
Champion intuitive, frictionless onboarding experiences for merchants and partners.
Ensure solutions are scalable, secure, and meet regulatory requirements while also configurable to evolving boarding flows and requirements.
Use data to monitor performance, identify bottlenecks, and drive continuous improvement.
Define KPIs for onboarding success across segments.
Build and mentor a high-performing product team focused on boarding. Foster a culture of ownership, experimentation, and customer obsession.

Requirements

What you’ll need

12+ years of Product Management experience, with 5+ years in Platform or Product Leadership role.
Deep experience in payments, fintech, or other regulated environments.
Deep understanding of merchant onboarding, provisioning, and compliance driven user journeys.
Experience working with APIs, SDKs, and developer platforms.
Proven success in building scalable products for diverse customer segments.
Strong analytical, communication, and stakeholder management skills.
Proven ability to partner effectively with Risk, Compliance, and Engineering without owning policy decisioning.
Strong executive communication and stakeholder management skills.
Must currently possess valid and unrestricted U.S. work authorization to be considered for this role.

Benefits

Comp & perks

Annual incentive opportunity
Equity awards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product ManagementPlatform LeadershipMerchant OnboardingProduct ProvisioningCompliance WorkflowsAPIsSDKsData AnalysisKPI DefinitionContinuous Improvement

Soft Skills

Analytical SkillsCommunication SkillsStakeholder ManagementTeam BuildingMentorshipCustomer ObsessionCollaborationOwnershipExperimentationProblem Solving