Finnet

General

• We are looking for a hands-on Tech Lead with strong experience in Java, Python, and Apache Camel to provide technical leadership for the evolution of our integration platform.
• The professional will be responsible for hands-on development and maintenance of ESB solutions and enterprise integrations, as well as providing technical leadership to the team.
• Support architectural decisions and ensure the quality of deliveries.
• Work hands-on in the development, maintenance, and evolution of critical solutions.
• Actively participate in coding, code reviews, and the definition of technical standards.

Development Lead

Security Analyst

• Administrar ambientes computacionais e participar na definição da arquitetura tecnológica para segurança da informação;
• Apoio a equipe de Suporte/Infraestrutura;
• Implementação de projetos de Segurança da Informação;
• Atendimento a incidentes de segurança da informação;
• Prestação de suporte e saneamento de dúvidas de usuários;
• Atuar junto aos fabricantes buscando soluções técnicas de segurança;
• Análise de riscos de segurança da informação;
• Gestão e análise de vulnerabilidades;
• Levantamento de vulnerabilidades, mapear riscos e implementar soluções para a segurança de ambientes e dispositivos informatizados;
• Criação de documentação com procedimentos e melhores praticas;
• Elaborar relatórios técnicos e executivos;
• Conduzir reuniões técnicas com equipes multidisciplinares;
• Prestar apoio as equipes durante o processo de correção de vulnerabilidades;
• Criação de relatorórios de vulnerabilidades gerados apartir de Pentest;
• Responsável pela condução técnica de projetos de implantação e melhorias em soluções de Cyber Security;
• Apoiar nas ações de gestão ligadas ao SOC / NOC.

Analista de Segurança da Informação – Junior

Network Engineer

• Administration of Cisco Enterprise environments
• Deployment and support of Cisco Meraki
• Configuration and management of Cisco switches and routers
• Administration of FortiGate, Juniper, pfSense and Sophos firewalls
• Design and development of network projects and topologies
• Capacity, performance and availability analysis of networks
• Change management and implementation of infrastructure improvements

Network Analyst – Mid-level

Project Manager

• Support the management and monitoring of day-to-day projects;
• Organize requests, manage deadlines, and track the execution of planned activities;
• Map, standardize, and support the implementation of internal processes;
• Ensure project documentation is up-to-date and organized in an appropriate repository;
• Monitor project indicators, status, and progress;
• Prepare and maintain executive materials, presentations, and reports for executive management and leadership;
• Assist in defining roles, responsibilities, and workflows within projects;
• Identify deviations, risks, and impediments, and communicate or escalate as necessary;
• Support the team in prioritizing deliverables and removing blockers;
• Promote organization, visibility, and transparency of project information;
• Support the dissemination of best practices in management and organization across teams;
• Interact with departments and leadership to align deadlines, requests, and needs;
• Contribute to the continuous improvement of processes and work routines;
• Assist in preparing presentations with consolidated information, status, results, and next steps.

Mid-level Project Analyst

• Promote and disseminate agile practices across squads and departments that support the teams;
• Define roles and responsibilities within each project.
• Support and/or lead planning processes related to scope, schedule, quality and risk management.
• Contribute appropriate tools and actions tailored to each project's needs;
• Monitor project progress to ensure planned activities are executed, identify deviations, prioritize tasks, and escalate issues that negatively impact stakeholders
• Assist in removing day-to-day impediments by engaging necessary parties and guiding the team toward solutions;
• Interact with leadership to identify systemic problems and opportunities for continuous improvement;
• Create transparency of work progress using visual management tools;
• Apply metrics to measure and drive process improvement;
• Support team members in resolving conflicts;
• Maintain an organized routine and critical mindset to keep project documentation up to date in the corresponding repository.

Junior Project Analyst

Onboarding Specialist

• Lead, structure and develop the Implementation and Onboarding area, ensuring operational efficiency, process standardization, delivery quality, adherence to schedules, SLAs and scalability of operations.
• Coordinate the full lifecycle of the client implementation team, from kick-off to production go-live, ensuring deadlines, scope and quality of deliveries are met.
• Ensure standardization of onboarding processes, driving continuous improvement and increasing team productivity.
• Monitor and manage operational KPIs for the area, such as SLA, implementation lead time, project volume, success rate, productivity and customer satisfaction.
• Act as the primary escalation point for critical situations, removing impediments and ensuring efficient problem resolution.
• Promote continuous alignment between Product, Development, Support, Sales, PMO and Operations to ensure project flow.
• Monitor risks, dependencies and deviations in implementation projects, proposing preventive and corrective actions.
• Develop methodologies, playbooks, checklists and documentation that support the scalability and governance of the operation.
• Lead, guide and develop the team of Implementation and Onboarding Analysts, promoting ongoing training, performance management and engagement.
• Ensure correct use of internal systems, tracking tools and operational controls.
• Support audit, compliance and governance processes related to implementations and integrations performed.
• Identify opportunities for automation, digitization and innovation in onboarding processes, contributing to operational efficiency gains and improved customer experience.
• Manage team capacity, demand planning and prioritization of implementations according to company strategies.
• Conduct executive follow-up meetings with clients and internal areas, ensuring clear communication, expectation management and a high level of satisfaction.

Implementation Coordinator, Onboarding

Analyst

• Support client technical implementation processes.
• Actively participate in the product gap analysis process.
• Configure new EDI routines according to client or commercial team requests, based on established scopes.
• Configure scripts, maps and portals for delivery and implementation of internal and external projects.
• Execute required tests using data sets to ensure delivery in a pre-production environment and guarantee quality.
• Perform processes according to pre-established schedules agreed with clients.

Senior Implementation Analyst

Systems Engineer

• EDI Guardian: Manage and ensure the smooth operation of Finnet's EDI software, acting as a technical reference and troubleshooter.
• Connectivity Lead: Configure and maintain secure communications via Site-to-Site VPN (Juniper and AWS), ensuring data integrity and confidentiality.
• Automation Architect: Develop and implement automation and process monitoring routines to optimize workflows and minimize errors.
• Cloud Specialist: Configure and manage servers in cloud environments (AWS, GCP, Huawei, Azure), ensuring high availability and scalability.
• Strong EDI experience: Minimum of 2 years of hands-on EDI experience, with knowledge of standards such as EDIFACT, X12, RND, CNAB, NF-e CONEMB and NOTIFIS.
• EDI/B2B project experience: Active participation in EDI/B2B implementation projects, with a focus on the financial and banking sector.
• Financial process expertise: Deep understanding of financial-sector business processes, with the ability to interpret and analyze related EDI documents.
• Planning skills: Ability to create and manage project schedules, ensuring deadlines and objectives are met.
• Sterling B2B Integrator expertise: Hands-on experience with Sterling B2B Integrator, including configuration, maintenance and troubleshooting.
• File transfer tools: Proficiency with tools such as Connect:Direct, XFB, CFT, STCP and Control Center, ensuring secure and efficient file transfers.
• Batch process experience: Knowledge of pre-batch and post-batch processes, including management, generation, import and file consistency analysis.
• Workflow familiarity: Experience with workflows such as file reception, delivery and mapping, among other related functions.
• Education: Bachelor's degree in IT-related fields such as Computer Science, Information Systems or Computer Engineering.

Systems Analyst – Junior

Supervisor

• Manage the development team, tracking performance, providing continuous feedback, and encouraging technical and behavioral growth.
• Oversee the handling of support tickets and technical requests, ensuring proper prioritization, deadline compliance, and delivery quality.
• Support technical impact analysis, effort estimation, and sizing for new requests, projects, or improvements.
• Ensure technical documentation of solutions, maintaining standards, clarity, and knowledge traceability.
• Serve as a point of contact between the technical team, Product, QA, and other areas, facilitating communication and alignment.
• Monitor operational indicators (ticket volume, bottlenecks, technical risks).
• Promote development best practices, organization, and code quality.
• Contribute to continuous improvement of processes and the work environment.

Development Supervisor

Account Manager

• Prospecting new clients;
• Offering all Finnet products;
• Gathering technical requirements for presenting financial and tax software solutions;
• Managing the client portfolio;
• Participating in the preparation of commercial proposals and contract negotiations.

Account Manager, Mid-Level

DevOps Engineer

• Design infrastructure architecture with high availability;
• Responsible for deploying and managing all infrastructure;
• Responsible for cloud billing;
• Responsible for deploying new services;
• Define infrastructure best practices for the environment;
• Support squads in deploying new products and handling incidents;
• Perform problem analysis (troubleshooting);
• Define and manage CI/CD;
• Perform backups;
• Monitor environment growth and capacity;
• Deploy new backup technologies;
• Implement monitoring across the entire technology landscape (on-premises, data center and cloud);
• Maintain and support the VMware environment;
• Responsible for the technical development of the team;

Mid-level DevOps Analyst

• Communication Facilitation: Act as a liaison between the team and other departments or clients, ensuring information is communicated clearly and efficiently and aligning expectations and objectives. Handle technical client onboarding processes.
• Project Implementation Management: Responsible for configuring and parameterizing systems according to the products contracted by each company, ensuring the solution meets each client’s specific requirements.
• Responsible for Test Execution: Prepare and execute all test data required to validate the implemented client flows, ensuring accuracy and stability of the solution before deployment to production.
• User Training and Support: Deliver initial and refresher training for end users, Finnet teams, and staff within our business unit as needed. Promote effective adoption of new tools or systems and provide ongoing support by answering questions and resolving issues that arise after implementation.
• Change Management (GMUD): Monitor and perform application updates, ensuring data integrity and consistency during the process, and conduct rigorous tests to validate functionality of deployed systems.
• Support Ticket Handling: Analyze and resolve tickets submitted by teams that interface with clients. Focus on identifying and addressing root causes to ensure effective resolution and compliance with established SLAs.
• Client Documentation Creation: Document client workflows related to company products, ensuring a robust, structured knowledge base to support both internal teams and customer service.
• Data Mapping (de-para): Execute data mappings according to specifications provided by banks and established layouts, ensuring correct preparation and upload of files to our platforms.
• Quality Assurance of Activities: The Mid-level Client Implementation Analyst is responsible for ensuring the quality and effectiveness of deliverables throughout the onboarding of new clients to the platform.

Mid-level Implementation Analyst

Customer Success Manager

• Gerenciar carteira de clientes de médio e alto valor, garantindo saúde do relacionamento, adoção dos produtos e renovação contratual
• Conduzir reuniões de acompanhamento, QBRs e revisões estratégicas com stakeholders dos clientes
• Identificar oportunidades de expansão (upsell e cross-sell) e trabalhar em conjunto com as áreas comercial e de produto
• Monitorar indicadores de saúde dos clientes (churn risk, engajamento, NPS) e propor planos de ação proativos
• Apoiar a estruturação e melhoria contínua de processos internos de CS
• Atuar como ponto de escalonamento e referência técnica para situações críticas
• Colaborar com times de PMO, Produto e Operações para garantir entregas alinhadas às expectativas dos clientes

Analista de Customer Success – Sênior

Account Executive

• Ser responsável pela venda de produtos financeiros e crédito por meio de prospecção ativa (B2B) e cross selling na carteira de clientes em parceria com os demais Gerentes de Contas;
• Acompanhamento de risco sacado para apresentação de soluções financeiras e de créditos em vistas a reuniões com clientes;
• Desenvolver e fazer gestão de carteira;
• Alavancar vendas através da carteira existente;
• Participar na construção de propostas comerciais e na negociação de contratos;
• Acompanhar através de follow-up da prospecção, avanços em interesses de clientes, estreitando relacionamentos;
• Elaborar brifeing de oportunidade para acompanhamento da gestão e a busca de estratégias de efetivação;

Executivo de Contas – Senior

• Study trends, competitors and the market to identify the best business opportunities aligned with the company’s strategy.
• Work together with the product team (multidisciplinary team) to build solutions that translate the company’s strategy.
• Manage the roadmap and demand backlog, prioritizing items with the greatest business impact.
• Create user stories and, when necessary, product functional specifications, following the methodology established by the company to ensure efficiency and delivery quality.
• Be responsible for assisting team members with questions related to the business context.
• Assist the Quality Analyst in developing the Q&A strategy.
• Share knowledge with team colleagues to foster the group's development.