Ferguson

Project Manager

• Work alongside the Project Manager throughout the project lifespan
• Collaborate with customers, vendors, contractors, and owners to ensure on time delivery
• Develop and manage multiple project schedules
• Monitor progress of overall construction activities
• Be on calls with management to review job site issues, work schedules, sub-contractor performance, and workflow efficiency
• Organize and schedule regular vendor meetings which provide updates on deliveries, technical issues, documentation, etc.
• Organize and schedule regular customer updates on all aspects of the project
• Help implement suggested changes by either customers or vendors and coordinate appropriate updates to scheduling and other timeline activities
• Handle the 'day to day' project operations, such as site buys and expediting.

EPC Project Management Coordinator

Data Analyst

• Lead the design, development, and continuous improvement of complex, enterprise-level reports and dashboards
• Translate ambiguous business needs into scalable reporting solutions
• Conduct advanced analysis to identify trends, risks, and opportunities
• Oversee data validation routines and quality controls across core HR systems
• Recommend and implement improvements to data structures, definitions, and reporting logic
• Lead automation initiatives to streamline recurring reporting processes
• Act as a trusted advisor to HRBPs, COEs, and HR Operations
• Support audit, compliance, and external reporting requirements
• Mentor junior analysts by sharing best practices

Senior Workday Reporting and Analytics Analyst

Customer Support

• Work together with Sales associates to support customer needs
• Determine the best products and solutions for customers
• Deliver personalized customer service through timely quotations and accurate sales orders
• Coordinate deliveries on behalf of customers
• Answer sales calls for general information and resolve customer concerns

Sales Support Representative – Residential Builder

IT Support

• Manage the credit function for a network of branches in Missouri and Kansas
• Regularly visit markets and respective branches for alignment with sales and customer relations
• Drive a service-first focus and a high-performance culture
• Coach, Lead, and Develop up to three Credit Managers and Credit Specialists
• Focus on Customer Service & Retention by reacting swiftly to inquiries and promoting efficiency
• Professionally handle adverse customer credit situations and protect the company’s accounts receivable investment

Area Credit Manager

Human Resources

• Monitor federal, state, and local employment law changes
• Maintain compliance calendars, audit schedules, Union administration and documentation requirements
• Conduct internal audits of HR files, I-9s, payroll practices, timekeeping, and other compliance-sensitive areas
• Identify potential compliance gaps and partner with HR leadership to remediate issues
• Educate HR partners and leaders on new regulatory requirements and risk-prevention practices
• Prepare compliance reports, audit summaries, and risk assessments for HR leadership
• Maintain accurate and secure records in accordance with legal and company requirements
• Support reporting obligations related to EEO-1, VETS, OSHA or other compliance reporting, as applicable
• Serve as an internal subject matter resource on HR compliance matters
• Assist with special projects involving compliance, systems enhancements, or regulatory changes

HR Compliance Analyst – Union Administrator

Account Executive

• Work in partnership with branch and sales associates to train, support and collaborate to ensure customer satisfaction through ongoing communication and relationship management.
• Provide technical and job site support that includes but is not limited to presentations, pre-construction meetings, job site visits, product demonstrations, and installation guidance.
• Build and maintain relationships and trust with industry contractors, subcontractors, engineers, local and state agencies, and developers.
• Provide monthly reporting to Leadership on market conditions, bid strategy, competitive information, wins, potential liabilities, and general commentary.
• Effectively use the CRM technology resources provided to manage territory and reports of sales activities that include calls, meetings, bids, orders, sales, projects, and contact database.
• Build and maintain a network of sources through market research, website lead generation, pre-bid meetings, and industry associations to identify new sales leads and opportunities.
• Maintain communication with new, existing, and previous customers, engineers, regulators, and developers, alerting them of new products, services, and enhancements that may be of interest to create value and solve problems.
• Meet or exceed sales goals by selling products, and project solutions to new, existing, and previous customers.
• Build and maintain working relationships with all key vendors.
• Monitor sales trends and product performance results to accurately determine inventory requirements and competitive pricing strategy.
• Continually enhance sales skills, product knowledge, and available tools and technology to promote a professional image.
• Increase industry awareness of the Ferguson Geosynthetics and Stormwater products through attendance and participation in tradeshows, conferences, meetings, and presentations.

Outside Sales Representative – Geo Stormwater

Sales

• Supervise a team of 12-14 Inside Sales team members to ensure high-quality customer service standards, meet business objectives, and help to resolve customer concerns
• Effectively set priorities and expectations based on business needs
• Mentor, train, motivate, and develop team members to be successful
• Set expectations and goals by driving associate/team performance
• Ensure customer satisfaction and retention, assure sales team engagement, and build strong associate relationships
• Evaluate associate key performance indicators and identify training needs and development opportunities
• Participate in the work of associates to understand and distribute workload, drive efficiency, and ensure effective work/life balance

Sales Support Manager – Industrial

Administration

• Serve as the technical lead and subject matter expert for the ServiceNow platform
• Own the overall ServiceNow platform architecture, establishing standards, best practices, and governance
• Identify system deficiencies, recommend solutions, and drive platform optimization initiatives
• Design, configure, and customize ServiceNow applications
• Build and maintain integrations with external systems
• Create and maintain ServiceNow Service Portal pages
• Manage the promotion of code and configuration changes across development, test, and production environments
• Ensure the integrity, accuracy, and usability of the ServiceNow platform
• Stay current on ITSM platform capabilities and emerging technologies
• Other tasks related to ITSM as deemed necessary by management

Lead ITSM Application Administrator

• Managing the purchasing, maintenance, and delivery timelines for orders
• Proactively communicate order status via phone and email
• Prioritize and complete work in order from high priority to low priority
• Help improve customer satisfaction by ensuring accuracy and timely processing of orders

Sales Coordinator

• Address escalated service tickets related to complex Workday issues, including testing of changes
• Identify, validate and test business process and configuration changes related to business changes, issues or process improvements
• Root-cause analysis of issues
• Testing for Workday releases, configuration changes, data loads
• Identify and apply best practices
• Handle and troubleshoot data loads
• Provide Subject Matter Expertise for training
• Log cases and partner with Workday for problem-solving and learning
• Provide advisory services and guidance to management regarding system requirements based on company resources and needs
• Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies

HR Technology Analyst

• Prepare accurate and timely quotes for motor-operated valves and related automation products, primarily Limitorque.
• Provide technical support for customer-facing sales teammates by assisting with product selection, sizing, compatibility, and application questions.
• Execute orders from quote through fulfillment, ensuring accuracy in configuration, pricing, documentation, and lead times.
• Collaborate with the ACE MOV teammates to coordinate quotations across the country.
• Coordinate with vendors, assembly locations, and internal teams to ensure proper product configuration and on-time delivery.
• Utilize Ferguson systems and tools (Trilogy, Excel, SharePoint, Smartsheets, etc.) to track quotes, orders, and project details.
• Continuously build technical knowledge of MOVs, actuators, gearboxes, controls, and related automation products.

Motor Operated Valve Inside Sales Representative

• Manage all aspects of a project, from start to finish, so that it is completed on time and within budget
• Recommend products and services that fit well with clients' business needs
• Identify, develop, and gather the resources to complete the project
• Establish and maintain effective sales relationships with major accounts/customers
• Monitor progress and performance against the project plan; resolve operational problems and minimize delays
• Work directly with partners and clients to determine project scope, specifications, requirements, and perform calculations
• Conduct project meetings and prepare regular reports to communicate the status of the project within and beyond the project team
• Responsible for ensuring the timely delivery of supplies, materials, and equipment

Sales Project Manager – Hospitality

Payroll

• Serve as a subject matter authority for payroll operations, ensuring compliance with federal, state, and local wage and hour laws.
• Oversee and process complex payroll transactions, adjustments, and reconciliations.
• Conduct detailed audits of payroll data to ensure accuracy and compliance.
• Collaborate with HR, Finance, and third-party vendors to resolve escalated payroll issues.
• Support tax filings, year-end processing, and regulatory reporting requirements.
• Maintain and update payroll process documentation and standard operating procedures.
• Analyze payroll data, identify trends, and recommend process improvements to enhance accuracy and efficiency.
• Test and implement system enhancements, upgrades, or new payroll functionality in collaboration with HRIS or IT.
• Provide training, guidance, and support to payroll team members.
• Respond to complex employee and management inquiries regarding payroll policies and practices.
• Stay current on payroll guidelines, tax laws, and regulatory updates to support compliance.

Senior Payroll Analyst

• Assists in multiple behind-the-scenes sales functions such as answering sales calls for general information
• Addressing and resolving customer concerns or questions
• Helping customers by recommending the best products and solutions
• Providing hands-on assistance on an as-needed basis such as helping assist customers on the parts counter
• Providing backup support in the warehouse
• Presents job quotes and provides accurate pricing and inventory information to customers
• Uses customer relationship management (CRM) system and phone system effectively
• Works together with Sales associates to provide outstanding customer service for both existing and prospective customers
• Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE)

Sales Support Representative – HVAC

• Manage all aspects of a project, from start to finish, ensuring it is completed on time and within budget
• Recommend products and services that fit well with clients' business needs
• Run execution of project according to organization's project management methodology
• Establish and maintain effective sales relationships with major accounts/customers
• Regularly answer branch phone calls providing a high level of service to customers
• Coordinate with vendors to ensure they are integrated into the project and that the customer receives products on-time
• Supervise progress and performance against the project plan, taking action to resolve operational problems
• Work directly with partners and clients to determine project scope, specifications, and requirements
• Conduct project meetings and prepare regular reports to communicate project status
• Allocate resources and assign tasks to ensure targets are met
• Provide assistance to program/project managers to ensure projects are carried out according to plan