FARFETCH

Engineer

• Design and build robust observability infrastructure, focusing on the scalability, high availability, and performance of our core telemetry platforms.
• Manage large-scale data pipelines and storage, ensuring the reliable ingestion, processing, and querying of Logs, Metrics, and Traces using technologies like OpenTelemetry (OTEL), Fluentbit, the Victoria ecosystem (Metrics, Logs, Traces).
• Drive the creation of self-service capabilities, empowering engineering teams and FARFETCH Business Units to be autonomous in their analysis, detection, and investigation efforts.
• Ensure the reliability and performance of our internal observability stack, making sure systems like Grafana, and various exporters remain robust even during high-traffic events.
• Contribute to technical strategy and roadmaps, identifying opportunities to optimize cost efficiency, storage, and reliability through modern infrastructure patterns.
• Collaborate and support the integration of Observability Frameworks (Audit, Logging, Monitoring, etc), ensuring they fit seamlessly into the broader platform architecture.
• Provide technical mentorship and guidance to other engineers, fostering a culture of technical excellence, psychological safety, and continuous learning within the team.

Senior Observability Engineer

Platform Engineer

• Design and build robust cloud-native infrastructure, focusing on automation, scalability, and high availability for our core systems.
• Drive the creation of self-service capabilities, ensuring that the infrastructure layers we build empower engineering teams across the company to be autonomous.
• Ensure the reliability, performance, and scalability of large-scale distributed systems, guaranteeing the platform is robust enough for high-traffic events.
• Contribute to technical strategy and roadmaps, ensuring the platform's evolution aligns with global company goals and delivers consistent value.
• Act as a key technical partner for Principals, Engineering Leads, and developers, translating business needs into scalable technical solutions to accelerate global productivity.
• Identify opportunities to optimize cost efficiency and reliability through automated processes and modern infrastructure patterns.
• Provide technical mentorship and guidance to other engineers, fostering a culture of technical excellence, psychological safety, and continuous learning.

Senior Platform Engineer

Manager

• Manage the full project life cycle ensuring that project scope, milestones, and deliverables meet the needs of the project stakeholders
• Act as a thought partner to stakeholders, challenging requirements, identifying gaps, and proposing improved approaches where needed
• Assess and identify the potential risks that may affect each project and implement strategies for its mitigation
• Build relevant project documents (charter, scope, project plans, status reporting, RACI, RAIDs, or others) following Farfetch's Delivery Management Framework throughout the project lifecycle
• Identify, define and track meaningful success metrics (KPIs) to measure impact and inform decision-making
• Closely work with tech teams members (architecture, engineering, product, QA's, etc) to ensure the successful delivery of the initiatives, tracking progress, monitoring risks and managing dependencies
• Evaluate all deviations and propose improvement plans/actions and measure activity performance against the baseline plans
• Keep an effective communication during the whole project
• Manage top management stakeholders, both from tech areas and business areas
• Contribute to continuous improvement of delivery practices, bringing best practices from high-performing environments.

Senior Delivery Manager

Translator

• Translate and localise product information, including detailed descriptions of materials, fabric compositions, and size & fit elements, ensuring clarity and accuracy for local audiences.
• Localise and adapt FARFETCH’s product catalogue and associated content, tailoring the language to meet the cultural nuances and preferences of the target audience.
• Ensure projects are delivered on time and meet the highest quality standards.
• Maintain translation memories and terminology databases, ensuring consistency across all translated materials and optimising reuse of existing translations.
• Ensure consistency in language and tone of voice across product descriptions.
• Utilise and contribute to the development of cutting-edge localisation tools and technology to streamline processes and improve accuracy.

Freelance Translator – Product Information, Swedish

Data Analyst

• Provide Strategic Analysis: Be passionate about optimization and critical thinking. You will analyze complex headcount data and people-related financial numbers, providing key insights for forecasting, budgeting, and identifying efficiency opportunities
• Collaborate Across the Business: Liaise with multiple internal and external stakeholders globally, ensuring strategic analysis and project updates are channelled effectively through the business
• Champion Process Automation: Identify and analyze existing People processes, designing clean, automated, and scalable solutions, using the most recent tech capabilities (AI-driven) that flow smoothly and unlock more time for high-value work
• Transform Data into Actionable Insights: Developing dashboards and reports ensuring their correct communication to all involved stakeholders. You will transform complex data into clear, actionable insights for leadership
• Leverage Our HR Tech Stack: Maximize the potential of our core HRIS, Workday, by building and enhancing its native dashboards and reports. Your focus will be on creating intuitive, self-service analytics tools that empower our stakeholders with on-demand data to drive their decisions
• Drive Strategic & Transformational Projects: Be a key player in multi-disciplinary, end-to-end project teams to address new business needs, driving continuous improvement and strategic change initiatives related to our people and processes

People Data Analyst

Operations

• Partner with the Private Client Operations Manager to support the delivery of the Private Client Global Sales Operations strategy across the EMEA region.
• Act as a key operational partner to regional Private Client teams, ensuring processes and tools enable a seamless client experience.
• Identify operational inefficiencies and partner with global stakeholders to implement improvements that enhance service delivery and team productivity.
• Lead the onboarding and induction programme for all new Private Client team members in EMEA, ensuring a structured and effective transition into the role.
• Deliver systems and operational training, ensuring stylists are fully equipped to operate confidently across all tools and processes from day one.
• Act as a trusted support resource for the wider team, reinforcing best practices and driving operational consistency.
• Serve as the regional ambassador for key Private Client systems, including CRM and operational platforms, promoting effective adoption and utilisation across the team.
• Establish structured feedback loops with stylists and regional leaders to capture insights on system performance and opportunities for improvement.
• Partner with Product, Technology, and Global Operations teams to translate regional feedback into actionable enhancements.
• Act as the primary operational point of contact for clients and order-related escalations within the EMEA Private Client business.
• Coordinate with internal teams, including logistics, customer service, technology, and finance, to resolve issues quickly and effectively.
• Ensure escalations are handled with discretion, speed, and a client-first approach to safeguard the Private Client experience.
• Partner with Private Client Sales leaders, regional stakeholders, and global teams to support the execution of strategic initiatives.

Private Client Operations Specialist

Financial Planning and Analysis

• Cash Collections and receivables bookings;
• Ensure accurate and updated account statements;
• Ensure that Partners accounts are reconciled to the accuracy of the data;
• Acquire and interpret data, analyze results and provide/improve ongoing Partner finance reports;
• Assure all the deadlines are met regarding the accounting monthly closing;
• Ensure compliance with internal financial and accounting procedures;
• Respond to Partners’ queries in a timely manner.

Partner, Financial Reporting Specialist

Customer Support

• Oversee the customer service team's daily work to meet operational targets;
• Train and coach team members as needed;
• Handle customer escalations;
• Provide information about products/services and respond to related inquiries;
• Represent Farfetch to our customers and partners.

Customer Service Supervisor

• Lead and manage a team of Individual Contributors, focusing on their career growth, setting clear expectations, and fostering a culture of psychological safety and continuous learning.
• Develop and implement strategic roadmaps that align your team’s objectives with global company goals, ensuring the team delivers consistent value.
• Drive the creation of self-service capabilities, ensuring that the infrastructure layers we build empower engineering teams across the company to be autonomous.
• Oversee the reliability, performance, and scalability of large-scale distributed systems, ensuring the platform is robust enough for high-traffic events.
• Act as a key partner for Principals and other engineering leads, translating business needs into technical strategies and vice versa to accelerate global productivity.
• Identify opportunities to optimize cost efficiency and reliability through automated processes and modern infrastructure patterns.

Lead Platform Engineer – Computing Platform

Analyst

• Own end-to-end workforce demand and capacity planning for key operational functions
• Translate business strategy, operational drivers, and financial targets into robust workforce plans
• Partner closely with Operations and Finance leaders to support budgeting, hiring plans, and investment decisions
• Provide scenario modelling and “what-if” analyses to support tactical and strategic decision-making
• Monitor capacity assumptions, productivity drivers, and workforce risks, proactively identifying mitigation actions
• Ensure planning outputs are clearly communicated, actionable, and aligned across stakeholders
• Maintain, improve, and automate internal workforce planning tools and reporting solutions
• Use SQL and basic Python/R to validate data, optimise workflows, and ensure planning tools remain scalable and reliable
• Collaborate with Data, Forecasting, and Automation teams to continuously improve planning methodologies
• Present workforce insights and recommendations to senior stakeholders (Managers, Heads, Directors)
• Drive continuous improvement of workforce planning processes and governance

Workforce Planning & Forecast Analyst

Performance Marketing

• You will work with senior colleagues, delivering specific ad hoc and project work to support channel strategy.
• Contribute to channel growth targets while managing marketing costs.
• Build technical skills and deepen understanding of FARFETCH’s business priorities.
• Grow and manage affiliate relationships to drive business goals.
• Support the FARFETCH annual promotional calendar with Affiliate and Influencer activities.
• Update reports, analyse campaign performance, and share insights with senior stakeholders.
• Identify performance opportunities and activate new, on-brand partners to drive growth.