Fanatics, Inc.

Analytics Engineer

• Develop a strong understanding of Fanatics Betting and Gaming, as well as related products and operations.
• Design and build insightful metric definitions, KPIs, and source of truth tables utilizing advanced sql
• Ownership of our DBT cloud infrastructure and implementation of data modeling best practices
• Collaboration with other Analysts and Data Engineering teams to find solutions to business problems.
• Develop our Snowflake Intelligence AI to help empower teams to self-serve analytics.
• Remain current on technology and trends in data analytics and the sports betting & gaming industry.

Analytics Engineer II

Engineer

• Act as the primary owner for Okta administration, including SSO, MFA, Lifecycle Management (LCM), and complex SCIM provisioning.
• Build and maintain sophisticated automated workflows using Okta Workflows and custom API integrations to streamline the employee lifecycle.
• Own and optimize the data flow between Oracle (HRIS) and Okta, ensuring the "source of truth" accurately drives identity downstream to all connected systems.
• Provide expert-level configuration for the Atlassian suite (Jira & Confluence), Google Workspace, Slack, and Zoom.
• Utilize Datadog to monitor SaaS application health, build dashboards for system performance, and alert on identity-based security anomalies or integration failures.
• Serve as the final technical escalation point for the Service Desk team, resolving complex issues related to account provisioning, access gaps, and system bugs.
• Leverage REST APIs to automate repetitive tasks, perform bulk data updates, and extract data for reporting across the enterprise stack.
• Write and maintain high-quality documentation in Confluence and identify manual "toil" to design automated solutions that drive efficiency.
• Participate in on-call rotation.

Engineer II, Systems

General Counsel

• Advise on complex global legal issues across a wide range of matters including commercial transactions, business operations, manufacturing, e-commerce, rights acquisition and licensing.
• Serve as a trusted business partner to leaders across the organisation, including engaging in creative problem-solving, proactive issue-spotting and business-focused risk assessment.
• Provide transactional legal advice to various departments across the organisation, including engagement in proactive issue-spotting and risk assessment.
• Partner closely with the business development and business affairs teams to structure, draft, negotiate and execute a variety of complex strategic transactions with sports teams, leagues, associations and athletes, for rights acquisition, product licensing and operation of e-commerce and physical retail.
• Provide general advice with respect to key areas affecting the business and operations, including data protection, privacy and intellectual property matters.
• Interpret and advise with respect to rights and obligations under Fanatics' agreements.
• Ensure the business is aware of, and in compliance with, all relevant laws, rules and regulations across many countries.
• Review, analyse, draft and negotiate a wide range of complex commercial transactions including licensing, sublicensing, co-branding, personal services, MSAs, manufacturing, distribution and vendor agreements.
• Manage international disputes, investigations, and regulatory matters, including through supervision of outside counsel.
• Create and provide cross-functional legal training to employees.
• Develop policies, protocols, best practices and templates.

Director, Senior Legal Counsel

Operations

• Own the reinvestment strategy across all VIP customer segments
• Define reinvestment frameworks, guardrails, and prioritization logic that balance customer engagement, retention, and profitability
• Ensure reinvestment decisions are grounded in customer value, lifecycle stage, and expected economic return
• Align reinvestment strategy with broader business objectives and financial targets
• Own the strategy for maximizing flow-through across all VIP customer segments
• Partner with Finance, Data, and Reinvestment teams to understand drivers of margin, reinvestment efficiency, and customer-level economics
• Design and monitor profitability metrics that connect wagering behavior, reinvestment, and net contribution
• Identify opportunities to improve flow-through through changes in targeting, reinvestment mix, customer segmentation, and lifecycle strategy
• Ensure leadership decisions are informed by a clear understanding of tradeoffs between growth, reinvestment, and profitability
• Own the marketing and targeting strategy for the VIP Early Lifecycle, including Fast Track, Status Match, Concierge, and VIP Acquisition Operations
• Define how high-potential customers are identified, segmented, and activated in early lifecycle stages
• Partner with Marketing, Data, and Acquisition Operations to ensure targeting strategies are data-driven, efficient, and aligned with profitability goals
• Ensure early lifecycle investments are structured to drive sustainable value
• Lead and develop senior leaders responsible for executing early lifecycle programs and acquisition operations
• Oversee a Senior Manager focused on Fast Track Status, Match and Concierge strategy and execution
• Oversee a Manager responsible for VIP Acquisition Operations
• Set clear expectations, priorities, and performance standards across reinvestment, profitability, and early lifecycle strategy
• Coach and develop managers into strong operators and people leaders
• Partner with VIP leadership to define near- and long-term priorities across reinvestment, profitability, and early lifecycle growth
• Translate strategy into execution roadmaps, resourcing plans, and success metrics
• Deliver executive-ready insights and recommendations on customer economics, reinvestment efficiency, and flow-through performance

Director, VIP Strategy – Operations

• Draft, review, and negotiate a broad range of commercial agreements, including platform, data, and strategic partnership agreements.
• Provide strategic and practical legal advice on contract structure, negotiation strategy, and risk management.
• Collaborate with business partners to balance legal risk with commercial objectives.
• Drive continuous improvement of contract templates, negotiation playbooks, and legal workflows to enhance efficiency and consistency.
• Manage and coordinate with outside counsel as needed.
• Support the broader organization in building and scaling a leading digital gaming platform.

Commercial Counsel

Product Manager

• Own and execute the MarTech roadmap, including:
• Real-time app → event ingestion (SDK-based)
• Event message governance (inc. real-time lifecycle triggers)
• Push, IAM, and CRM infrastructure
• Revenue attribution and performance reporting foundations
• Translate quarterly Growth priorities into clear product plans, sequencing, and delivery milestones.
• Partner with Mobile, Data, and Martech Engineering to:
• Define and implement standardized app event schemas
• Move the organisation from batch to near-real-time event-driven journeys.
• Ensure stable, performant SDK logging across iOS and Android.
• Enable CRM and Growth teams to:
• Trigger journeys based on real user intent.
• Build audiences and segmentation based on behavioral, transactional, and loyalty signals.
• Personalize messaging with product-level, pricing, FanCash, and loyalty context.
• Ensure suppression logic, edge-case handling, and data quality guardrails are built in from day one.
• Act as the single product owner for MarTech initiatives spanning App, CRM, Data, and Growth.
• Write clear PRDs, technical requirements, and success metrics for complex platform work.
• Drive prioritisation, sequencing, and trade-offs across multiple teams and dependencies.
• Proactively identify risks around data quality, performance, identity stitching, and platform limits.

Senior Product Manager – MarTech

• Contribute to the design and implementation of scalable, secure, and high-performance solutions within our event-driven architecture, focusing on enhancing system reliability and efficiency.
• Assist in analyzing and addressing complex problems in multifaceted systems to improve overall performance and scalability.
• Write efficient, modular, and testable code that adheres to our commitment to innovation and quality standards.
• Support the product lifecycle from concept through development and deployment, and beyond, ensuring smooth operation and reliability of our platform.
• Communicate effectively, escalating challenges as necessary and participating in code reviews to elevate code quality and foster knowledge sharing.
• Collaborate seamlessly with Product, Quant and Engineering teams to ensure timely delivery of stable and reliable applications aligned with our product vision.
• Play an active role in team discussions on planning and design, gaining insights into design philosophies and contributing to our product's evolution.
• Enhance software quality through focusing on testability, operational metrics, and comprehensive documentation.
• Become a product minded engineer developing a fundamental understanding of our industry, product, feature set and roadmap.
• Engage in mentorship opportunities to both learn and share knowledge, promoting personal and team growth.
• Support critical operations through participation in an on-call rotation.
• Be willing to travel occasionally for special events and for essential offsite meetings and team collaboration sessions.

Software Engineer II

• Own and evolve the backend architecture that powers fraud detection and responsible gaming features.
• Design and implement distributed systems in Java and Spring Boot, building scalable services and APIs for real-time risk evaluation, transaction monitoring, and behavioral analysis.
• Collaborate with Data Science, Risk, and Compliance teams to integrate fraud prevention models, transaction scoring engines, and responsible gaming rulesets into core backend flows.
• Architect event-driven systems leveraging technologies like Kafka to capture and analyze transactional and behavioral signals in real time.
• Lead large-scale technical initiatives, such as the modernization of fraud detection services, identity platform evolution, or real-time customer protection pipelines.
• Establish backend and API best practices, emphasizing security, observability, reliability, and compliance.
• Mentor and develop engineers, fostering a culture of technical excellence, accountability, and continuous learning.
• Partner with cross-functional teams— including frontend, mobile, product, and analytics—to ensure seamless and secure end-to-end user experiences.
• Champion responsible gaming and anti-fraud principles, helping define system patterns that promote fairness and regulatory alignment.
• Lead architectural reviews, incident postmortems, and design sessions, ensuring consistent improvement and knowledge sharing.
• Stay ahead of emerging fraud, identity, and responsible gaming technologies, and advocate for pragmatic adoption that strengthens our platform.
• Be open to occasional travel to Fanatics offices or industry events for planning, collaboration, and team development.

Engineer III

Systems Engineer

• Lead the administration and enhancement of Okta, including the design of SSO, MFA, and complex Lifecycle Management (LCM) strategies
• Develop and maintain high-scale automated workflows using Okta Workflows, REST APIs, and identity orchestration tools
• Contribute to the enterprise IAM strategy
• Evaluate and lead the technical onboarding of new SaaS tools
• Partner deeply with InfoSec, HRIS, and other business units
• Participate in incident response and root cause analysis (COEs)
• Contribute to enterprise systems roadmaps and tool selection
• Author comprehensive technical standards, system configurations, and procedural runbooks
• Participate in on-call rotation

Systems Engineer III

• Own and coordinate the cross-functional GTM plan for additional market launches, ensuring alignment across tech, product, marketing, legal, compliance, operations, and commercial teams
• Identify GTM risks, dependencies, and operational gaps, developing structured plans to address them
• Help operate the business once live, supporting daily/weekly performance reviews, managing KPIs, resolving operational issues, and identifying new opportunities to improve the customer experience.
• Partner with Product, CRM, and Marketing to optimize acquisition funnels, activation journeys, and retention mechanics tailored to the market
• Analyze the iGaming landscape, benchmarking competitors, promotions, acquisition tactics, and product offerings
• Monitor real-time business performance and develop data-driven optimization strategies

Casino Strategy and Ops Manager

Producer

• Serve as the internal FBG lead producer across marketing, owning projects from ideation through final delivery across campaigns, content, and event activations
• Translate creative vision into actionable production plans, managing timelines, budgets, and resources to deliver on time and on brand
• Lead production for high-impact moments including Super Bowl, FanFest, and VIP experiences—ensuring all logistics and deliverables are tightly coordinated and executed at the highest standard
• Act as the central point of contact for all external production partners, agencies, and vendors to ensure consistency, quality, and brand alignment
• Collaborate closely with creative, brand, media, and event teams to ensure strategic alignment and creative excellence across all deliverables
• Oversee all phases of production, including pre-production planning, on-site execution, and post-production (editing, sound, visual effects, final delivery)
• Stay ahead of production trends, sports culture, fan behavior, and entertainment marketing best practices—helping push the creative and operational boundaries of our brand

Producer, Creative Studio

Platform Engineer

• Design, implement, and maintain scalable platform systems that support Fanatics’ technology ecosystem.
• Build and evolve developer-focused tooling, automation, and CI/CD workflows to enhance productivity and streamline software delivery.
• Improve system observability, logging, and alerting to reduce incident response times and increase platform resilience.
• Develop infrastructure as code solutions (Terraform) to ensure repeatable, consistent, and secure deployments.
• Design and optimize CI/CD pipelines, improving software delivery automation and efficiency.
• Partner with engineering teams to improve reliability, scalability, and performance of services running in cloud-native environments.
• Contribute to incident response and resolution, helping to drive improvements in availability and system stability.
• Advocate for best practices in software delivery, infrastructure management, and operational excellence.
• Mentor engineers and contribute to a strong engineering culture within the team.
• Stay current with emerging technologies and industry trends, bringing innovative solutions to the team.

Staff Platform Engineer

Data Analyst

• Lead the development of VIP analytics strategies
• Serve as a strategic advisor to senior leadership
• Design and implement scalable performance dashboards
• Transform high-level goals from senior leadership into actionable plans
• Identify and capitalize on new areas of opportunity within the VIP segment
• Work cross-functionally with Operations, Marketing, Product, Data Science, and Loyalty teams
• Mentor and develop a team of junior analysts

Manager, VIP Data Analytics

Product Designer

• Drive design for gamified experiences in the Fanatics App
• Create detailed user flows, wireframes, etc., communicating UX clearly to relevant teams.
• Clearly articulate the rationale behind your design choices and field feedback from your peers and stakeholders.
• Facilitate cross-functional collaboration efforts like workshops & design sprints to generate and evaluate creative solutions.
• Write and maintain UX documentation including usage guidelines and best practices.
• Capture and think through logical/implementable solutions for edge-cases and unhappy paths.
• Provide prototypes/deliverables to describe interactions and motion, using Figma.
• Work with Product Managers and Software Engineers to discover, refine, develop, and ship features.
• Prototype user experiences and work with your UX Research team to coordinate and run qualitative and quantitative studies.
• Offer efficient iteration based on feedback from internal stakeholders and UX research study results.
• Track the impact of your work via user feedback and data insights to help the team identify opportunities for continued iteration.
• Maintain cohesion throughout the Fanatics App by attending design team studio hours and supporting the work of your fellow experience enthusiasts.

Senior Experience Designer

Manager

• Own the end-to-end digital merchandising strategy for the Fanatics ONE Shop, including assortment, pricing, seasonal planning, and site navigation.
• Manage the product assortment to maintain healthy margins and a balanced mix of premium, aspirational, and high-performing merchandise.
• Drive regular assortment refreshes aligned to seasonality, brand campaigns, and key member moments.
• Optimize merchandising performance using data across conversion, redemption velocity, margin, and member engagement.
• Act as the primary account manager for the third-party fulfillment vendor, overseeing sourcing, availability, timelines, and execution quality.
• Partner with UX and Product to enhance site navigation, merchandising logic, and the overall shopping experience.
• Collaborate with Loyalty GTM and CRM to support launches, featured placements, and promotional moments.
• Monitor shop performance and deliver KPI reporting with clear insights and recommendations.
• Ensure all merchandising aligns with Fanatics ONE brand standards and delivers a premium, consistent experience.