Fanatics, Inc.

Full-stack Engineer

• Own the multiplatform engineering strategy — lead architecture, development, testing, and deployment of high-quality, scalable software across Android and shared Kotlin Multiplatform (KMP) layers, setting the technical direction for the team and broader organization
• Develop a deep understanding of the industry, product, and roadmap, translating that knowledge into team strategy, cross-team influence, and long-term technical vision
• Lead end-to-end technical execution of complex, multi-quarter features and systems from ideation and architecture through deployment and continuous refinement, across multiple platforms
• Define and enforce engineering principles, guidelines, and best practices across Android and KMP surfaces, raising the bar for the entire mobile organization
• Partner with the client platform team to define and grow shared client standards, best practices, and a unified UI experience library that scales across platforms and the organization
• Drive high-impact technical decisions in close partnership with product, design, and senior stakeholders — balancing immediate business goals with long-term scalability across platforms
• Steer team planning and design discussions, introducing multiplatform-first approaches to solve technical challenges and optimize design patterns organization-wide
• Champion improvements to software quality, testability, operational metrics, and team documentation, holding the organization to a higher standard
• Mentor and grow engineering talent at all levels, fostering a culture of continuous learning and providing technical coaching that compounds across the team and organization
• Lead incident resolution as part of the on-call rotation, ensuring swift diagnosis and remediation of critical issues across platforms, while proactively removing roadblocks to maintain momentum on complex, multi-team projects
• Conduct and model rigorous code reviews, sharing expertise to improve quality and elevate standards across the codebase

Senior Staff Engineer – Mobile

Human Resources

• Partner with leaders across multiple functions to design and execute scalable people strategies aligned with business goals.
• Act as a true business partner, providing proactive, commercially focused HR guidance to support performance, growth, and organisational effectiveness.
• Support organisational design, restructures, consultations, ensuring alignment with business strategy and legal requirements.
• Serve as a trusted advisor on Employee Relations matters, working closely with the ER Manager and Global Employment Counsel to ensure fair, consistent, and compliant outcomes.
• Coach and develop leaders to enhance people management capability, driving high performance and accountability.
• Take ownership of key HR programmes and initiatives, including engagement, retention, performance, and development, embodying our BOLD Behaviours and driving actions across the business to enhance the people experience across all areas of the employee lifecycle.
• Collaborate closely in partnership with TA, TD, Reward & Benefits, and Payroll to deliver aligned, end-to-end people solutions.
• Analyse workforce data through Oracle and trends to provide insight-led recommendations and support strategic decision-making.
• Anticipate organisational needs and proactively support leaders through periods of change and growth.
• Drive consistency in people practices across the UK and international markets, navigating local legislation and cultural nuances.
• Support and embed people policies, frameworks, and best practice, ensuring governance and alignment across the business.
• Contribute to building a strong, inclusive culture that values performance, innovation, and employee experience.

HR Business Partner

Account Manager

• Focuses on managing and further developing relationships, unique sales strategies as a direct partner to key accounts.
• Brings a data-driven, storytelling approach to understanding customer opportunities and objectives.
• Contributes to the creation and execution of integrated marketplace plans with merchandising, marketing, and supply chain.
• Drives new business growth through selling solutions to team shops and accounts.
• Researches and understands the customer base - business goals, objectives, and challenges.
• Owns operations update meetings internally with all proper stakeholders.
• Proposes solutions to deliver quantifiable business value through integrated relationships.
• Works closely with sales operations team to analyze weekly POS for key accounts.

Sales Account Manager

Compliance

• Act as the front line and subject matter expert for all customer facing regulatory requirements and communication.
• Communicate directly with customers via email for both inbound and outbound escalations.
• Perform in depth account reviews to uphold both proactive and reactive Responsible Gaming customer escalations.
• Monitor, analyze, and respond to customer complaints across multiple channels both internally and externally.
• Document actions and information found throughout investigations to develop and maintain account files.
• Work cross functionally with internal and external partners to resolve complex customer compliance issues.
• Collaborate with leadership to identify and suggest process optimization opportunities for the day-to-day operation.
• Uphold daily, weekly, and monthly reporting for both internal and external partners.

Regulatory Operations Compliance Analyst

Engineering Manager

• Manage, coach, and develop software engineers across web, mobile, and backend disciplines
• Establish clear expectations, priorities, and success metrics for the team
• Own delivery outcomes, balancing speed, quality, and long-term maintainability
• Partner with Product, Design, and cross-functional stakeholders on planning and execution
• Encourage responsible, effective use of AI across the software development lifecycle
• Provide technical guidance without micromanaging implementation
• Support hiring, onboarding, and team growth

• Lead and manage complex Employee Relations cases across multiple jurisdictions, ensuring risk is mitigated and outcomes are fair, consistent, and legally compliant.
• Support the transition to a COE ER Model, embedding clear processes, governance, and best practice across Fanatics International.
• Partner closely with HRBPs, Legal, and business leaders to provide expert guidance on ER matters, including performance, conduct, absence, and organisational change.
• Drive consistency in ER practices across the UK, France, Germany, and Australia, navigating local legislation and cultural nuances.
• Support and deliver policy development in partnership with Global Employment Counsel across international markets, ensuring alignment with business objectives, local legislation, and best practice.
• Develop and embed best-in-class playbooks, frameworks, and processes to drive consistency, elevate manager capability, and enhance the overall employee experience.
• Create and implement ER frameworks, toolkits, and playbooks (e.g. PIPs, investigations, absence management) to upskill managers and HR teams.
• Lead on governance and documentation standards, ensuring audit readiness and clear reporting across ER activity.
• Work in close partnership with the HR Director and Commercial teams to support and deliver change programmes, including restructures, consultations, and TUPE processes.
• Partner closely with HRBPs and stakeholders across Retail, Operations, eCommerce, and Corporate functions to drive commercially sound and pragmatic people decisions.
• Analyse ER data to identify trends and insights, enabling proactive interventions and continuous improvement across the business.

Employee Relations Manager

• Contribute to the design, development, testing, documentation, and deployment of backend services and APIs
• Participate in the on-call rotation and help investigate and resolve production issues
• Collaborate with engineers, product managers, and other stakeholders to deliver backend features and enhancements
• Engage in code reviews and team discussions to promote high-quality, maintainable systems
• Take part in sprint planning, architectural reviews, and continuous improvement initiatives
• Develop familiarity with our systems, platform architecture, and customer use cases
• Stay up to date with backend technologies, tools, and engineering best practices
• Be open to occasional travel to FBG offices or industry events for collaboration and team-building

Software Engineer I

Events

• Own the end-to-end merchandise strategy for event-based retail environments
• Lead event-specific assortment strategy across diverse markets, tailoring product mix based on geography, fan base, venue size, and event duration
• Partner closely with Planning to build event-level financial plans, projections, and manage open-to-buy across compressed timelines
• Develop scalable merchandising strategies that balance core programs with localized and trend-right product opportunities
• Analyze sell-through performance in real time during events and adjust replenishment, flow, and markdown strategy accordingly
• Identify key maintenance and trend categories, ensuring appropriate inventory depth and timing by event lifecycle
• Negotiate with vendors on cost, exclusivity, delivery timelines, and event-specific product needs
• Collaborate cross-functionally with Operations, Planning, and Venue partners to ensure the right product is in the right place at the right time
• Oversee promotional alignment to maximize conversion in high-volume, short-duration retail environments
• Travel to events as needed to support execution, evaluate performance, and strengthen vendor and partner relationships

Buyer – Core Events

Account Executive

• Provide direct communication (phone, email, text, social media) with clients outlining and assisting with all of Fanatics Collect services through auctions, fixed price marketplace, private sales, and vault storage.
• Respond to issues and questions presented by direct clients pertaining to submissions, curation, invoices, and the buying and selling of assets.
• Knowledge of the current trends and timing within the trading card market.
• Coordinate with Customer Service, Operations, and Sales Support with day to day needs for clients.
• Maintain reports of asset submissions.
• Track data related to the final sales of assets.
• Facilitate private sales.
• Customer account maintenance.
• Onboard net new business to business partners.
• Working with business owners to help elevate their business.
• Travelling to trade shows.
• Responding with a sense of urgency.
• Elite customer service.
• Additional duties as assigned.

Sales Representative

Marketing Operations

• Support the creation, execution, and monitoring of marketing and promotional campaigns across the Fanatics App for ecosystem marketing.
• Collaborate with Marketing, CRM, Commercial, Product, Legal, and Customer Service to ensure campaigns are operationalized correctly end to end.
• Assist in briefing and QA’ing creative assets tied to campaigns.
• Troubleshoot operational issues and support launch adjustments to protect the customer experience.
• Identify opportunities to streamline workflows and improve operational processes across Marketing, CRM, Product, and Support.
• Recommend data driven improvements to structure, execution, and measurement.
• Champion the end to end customer experience through operational excellence.

Marketing Operations Associate – Campaign Ops

Financial Planning and Analysis

• Support monthly, quarterly, and annual forecasting processes by gathering inputs, validating data, and ensuring accuracy.
• Assist with month-end close activities to ensure accurate financial reporting.
• Maintain and update financial models and templates, including labor and operating expense models.
• Track key performance indicators (KPIs) and prepare recurring reports that highlight trends, variances, and performance drivers.
• Provide financial support to operations teams, including basic financial training and analysis.
• Conduct ad-hoc analyses to evaluate new initiatives, promotions, pricing strategies, and operational changes.
• Track and monitor capital expenditures and technology budgets, including ownership of Miramar CapEx budgeting and forecasting.
• Support fulfillment center (FC) labor planning through weekly processes and monthly reporting.
• Maintain and improve reports, scorecards, and data sources to ensure accuracy and timeliness.
• Identify opportunities for automation and process improvements to enhance efficiency.

Financial Analyst

• Create, configure, and manage daily free to play contests aligned to the live sports calendar.
• Apply deep sports knowledge to identify key matchups, storylines, and moments that will resonate with fans.
• Monitor injuries, line changes, and real time game developments to proactively adjust contests and content.
• Partner closely with Marketing and Product teams to align game mechanics and messaging.
• Support the build and maintenance of the FanApp content and marketing calendar across sports, promotions, and free to play.
• Translate sports moments into clear plans for in app content with defined requirements, timelines, and success criteria.
• Coordinate with Creative, Legal, and Marketing to QA assets, ensure compliance, and approve executions.
• Execute daily content and campaign setup, asset management, and live monitoring.
• Provide off hours coverage (evenings/weekends) to launch or update content tied to live sporting events.
• Identify gaps, inefficiencies, or risks in game and content workflows and proactively propose solutions.
• Ensure accuracy, consistency, and quality across all live experiences.
• Act as a reliable execution partner in a fast paced, evolving environment.

Marketing Operations Associate – Content Ops

• Design, develop, test, document, and deploy high-quality backend services into production
• Build scalable, performant APIs and services that support customer-facing applications
• Develop a deep understanding of our industry, products, feature set, and roadmap
• Lead the technical delivery of new features from functional requirements through implementation
• Contribute to architectural discussions and help define engineering standards, best practices, and guidelines
• Collaborate closely with Product, Design, and other engineering teams to make technology decisions that improve our products
• Participate in on-call rotations to troubleshoot and resolve production issues
• Escalate risks and blockers early and proactively propose solutions
• Participate in code reviews to ensure quality, consistency, and knowledge sharing
• Improve system reliability, observability, testability, and operational excellence metrics
• Contribute to team planning, estimation, and design discussions
• Mentor junior engineers and help onboard new team members
• Be open to occasional travel to Fanatics offices, conferences, and team events

Senior Software Engineer – Enterprise Loyalty

• Lead end-to-end technical compliance for iGaming infrastructure, including new jurisdiction launches and complex provider/game certifications
• Define risk-based criteria for product decisions, ensuring that FBG’s compliance strategy is integrated into the design phase of new products and services
• Maintain a senior-level understanding of system architecture and release management to guide engineers in building scalable, compliant distributed systems
• Track and analyze evolving regulatory perspectives and competitor trends to evaluate their impact on FBG’s long-term sustainable growth
• Develop and execute scalable compliance processes that streamline change management and incident reporting across the iGaming vertical
• Serve as a subject matter expert for senior leadership, providing data-driven insights and recommending strategies for responsible engagement in new markets

Senior Technical Compliance Lead

Security Analyst

• Conduct comprehensive third-party security risk assessments by evaluating vendor controls, policies, and documentation (e.g., SOC 2, ISO, penetration tests) against established frameworks.
• Analyze assessment results to identify risks, document findings, and provide actionable remediation recommendations.
• Assess risks related to data handling, privacy, critical integrations, and system dependencies
• Assess risks associated with third parties use of emerging technologies, including AI/ML, with a focus on data security and governance
• Collaborate with procurement, legal, and business stakeholders to embed security requirements into vendor onboarding and lifecycle management processes.
• Monitor vendor risk posture over time, including tracking security incidents, control changes, and emerging risks.
• Track, measure, and report on third-party risk metrics, trends, and remediation progress to leadership.
• Support the development, maintenance, and continuous improvement of third-party risk management policies, standards, and procedures.
• Leverage available tools, including AI-assisted technologies, to improve the efficiency and consistency of third-party security risk assessments and documentation.
• Ensure compliance with applicable regulatory and security frameworks (e.g., NIST, ISO 27001, SOX) and support incident response efforts involving third parties.