Fanatics, Inc.

Security Engineer

• Respond to security incidents, perform investigations, conduct incident analysis, and articulate potential risks and remediation strategies to stakeholders.
• Use detection engineering best practices to develop and continuously optimize alerts.
• Develop, test, and maintain SOAR workflows, integrations, and scripts.

Senior Security Engineer – Detection and Response

Administration

• Be a part of the Fanatics Licensing Management team to create a positive and productive partner experience for both clients and existing and prospective licensees.
• Master FLM’s proprietary licensee management database to conduct all business transactions between FLM, its clients, and licensees.
• Work with Licensing Operations team to support a variety of prioritized projects including processing renewals, contract compliance and expirations, licensee communications, system updates, client policy change notifications, and other operations-related projects.
• Review digital artwork submissions from select licensees for contract and trademark compliance as well as client brand standards through the artwork review workflow process.
• Work with the Licensing Operations team to prepare education materials and training information to properly educate licensees on the benefits, requirements and workings of the licensing system.
• Organize, track and coordinate inventory of product samples for licensee requests and applications, communicating with licensees on receipt and when additional information is needed.
• Review and process royalty reports submitted by licensees. Track and monitor receipt of reports and address inaccurate reports through written and verbal communication with licensees.
• Serve as a resource internally and externally for licensees including understanding their respective businesses, answering a range of questions and anticipating their business needs.
• Review and work with new and existing licensees to ensure completion of licensing requirements, including royalty reporting, contract execution, insurance submissions, labor code requirements, authorized manufacturer agreements and digital artwork submissions.
• Coordinate with and support all internal teams to maintain accurate record of contract compliance and requirements.
• Contribute to the daily business processes and make recommendations to improve collaboration within FLM’s licensing team.
• Other duties as assigned by the supervisor.

Licensing Administrator

Attorney

• Serve as a key point of contact and subject matter resource for internal stakeholders regarding legal processes, systems, and operational workflows, providing guidance and training to legal team members on department systems and best practices.
• Support and coordinate cross-functional initiatives involving Legal, Compliance, Procurement, IT, and other business partners, effectively influencing stakeholders at all levels of the organization.
• Support attorneys with complex document management, project coordination, and operational initiatives, serving as a trusted operational partner across multiple legal practice areas.
• Serve as a primary resource for internal stakeholders on contract-related processes, templates, and repository governance, ensuring timely and accurate responses to inquiries regarding contractual terms and obligations.
• Maintain matter management systems, legal records, and department tracking tools to ensure visibility into deadlines and workflow metrics that support seamless legal service delivery.
• Design and implement standardized processes and dashboards that improve operational effectiveness and decision-making across the Legal Department, enabling business partners to move with speed and confidence.
• Partner with Legal, IT, Compliance, and business stakeholders to implement system enhancements that improve the quality and responsiveness of legal services across the organization.
• Evaluate opportunities to leverage automation and AI tools to modernize legal service delivery, streamline contract lifecycle management, and improve operational efficiency across legal workflows.
• Analyze contract volume, cycle times, and process trends to recommend improvements that increase throughput, reduce friction, and mitigate risk.
• Assess legal workflows across contracts, litigation, compliance, and regulatory functions to identify inefficiencies and design scalable, technology-enabled solutions.
• Develop and execute system governance, user training, and adoption strategies that embed new tools and ways of working into the Legal team's daily operations.
• Manage the end-to-end contract lifecycle process, including intake, review routing, approvals, execution, repository management, and post-execution governance, exercising sound judgment across all stages.
• Manage the intake, triage, prioritization, routing, and tracking of legal requests across the department, determining appropriate workflows and escalation paths with minimal direction.
• Administer and maintain the legal team's technology platforms, defining governance standards and proactively recommending enhancements that improve legal service delivery.
• Identify continuous improvement opportunities within established workflows and lead change management efforts related to legal operations and technology implementation.
• Apply AI and technology to improve efficiency, quality, and outcomes.
• Use data and digital tools to inform decisions and enhance performance.
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working.
• Contribute to a culture of innovation and continuous improvement.

Legal Operations and Contracts Manager

Software Engineer

• Support the Product Development team across the full end-to-end development process, working closely with Design, Sourcing, and Production teams.
• Assist with the development and approval of labels, badges, and trims, helping to ensure every product detail reflects the authenticity and quality that fans demand.
• Help coordinate sample flow (protos, SMS, and fit samples) between internal teams and external partners, keeping the development calendar on track.
• Maintain accurate, up-to-date product development trackers, ensuring key dates and milestones are clearly recorded.
• Collaborate with colleagues across different teams, supporting seamless cross-functional execution.

Junior Product Developer

Merchandiser

• Deliver an optimised, balanced range for retail that meets and exceeds sales and margin targets, ensuring fans in every store have access to the right product at the right time.
• Conduct regular store visits to gather market intelligence and competitor analysis, translating insights into actionable range and space recommendations that elevate the in-store fan experience.
• Partner with Heads of Retail and Area Managers to identify existing and new commercial opportunities that drive availability and satisfaction across all store grades.
• Feedback market intelligence and analysis to Buying & Merchandising teams to inform future ranging decisions and strengthen the end-to-end fan offer.
• Trial and propose new ideas to move the business forward, including evolving allocation and replenishment systems for greater efficiency and accuracy.
• Manage specific projects end-to-end — documenting and analysing information, formulating conclusions, and presenting recommendations to senior stakeholders.

Branch Merchandiser

Platform Engineer

• Architect and manage scalable, highly available infrastructure in Amazon Web Services.
• Manage EC2, S3, Auto Scaling, Route 53, Security Groups, Load balancer, IAM policies and networking.
• Implement cost optimization, monitoring, and governance best practices.
• Provision infrastructure using Terraform.
• Develop reusable modules for VPC, EC2, RDS, and networking components.
• Securely manage Terraform state files.
• Automate infrastructure and deployments using Shell scripting or Python.
• Implement configuration management using Ansible.
• Automate provisioning, scaling, patching, and compliance checks.
• Manage SSL/TLS certificate lifecycle (generation, renewal, rotation).
• Administer Linux systems (RHEL, CentOS, Ubuntu).
• Perform performance tuning and system-level troubleshooting.
• Monitor CPU, memory, disk I/O, and network utilization.

Platform Engineer III

Customer Success Manager

• Drive development of comprehensive email and SMS go-to-market calendars across seasonal product categories, product launches, promotional events, hot markets, and corporate/cross-brand initiatives
• Plan and implement email and SMS marketing strategies focused on improving key performance indicators including content personalization, visit rates, conversion optimization, list growth, and revenue growth
• Manage high-volume daily campaign delivery ensuring flawless execution and optimal deliverability across all customer segments
• Foster compelling storytelling to create dynamic, engaging, and authentic brand experiences that successfully reflect our mission to become a beloved brand
• Oversee the email briefing process, ensuring clear, actionable guidance is provided to creative teams to achieve engaging storytelling while embedding branding principles and personalization at scale
• Collaborate with brand marketing teams to ensure email and SMS content aligns with overall brand voice, seasonal campaigns, and product messaging strategies
• Craft and execute comprehensive experimentation roadmaps including landing page optimization, creative testing, audience segmentation, subject line optimization, and send time testing
• Implement advanced A/B and multivariate testing strategies to continuously optimize email and SMS performance and drive revenue growth
• Utilize predictive analytics and machine learning capabilities to enhance personalization and customer targeting
• Work in close partnership with CRM Operations team to ensure campaigns are built, tested, and executed accurately, effectively, and on schedule
• Partner with business management and merchandising teams to align email content with strategic initiatives, inventory management, pricing strategies, and promotional calendars
• Coordinate with customer service teams to ensure consistent messaging across all customer touchpoints
• Lead multiple projects concurrently while providing regular performance monitoring and updates to CRM team, business management, and cross-functional partners
• Perform real-time and periodic ad hoc analyses to evaluate channel performance, identify optimization opportunities, and provide actionable insights

Senior CRM Manager, Email & SMS Marketing

Procurement

• Lead, develop, and inspire a high-performing team of sourcing, production, and compliance professionals across multiple locations, driving accountability through clear goals and consistent coaching.
• Build organizational capability through strategic hiring, succession planning, and embedding BOLD culture principles across the function.
• Foster a collaborative, cross-functional environment that aligns Production & Sourcing with broader Apparel business objectives, breaking down silos to accelerate decision-making.
• Champion a culture of continuous improvement by implementing vendor scorecards, performance review cadences, and internal development frameworks that elevate team and partner performance.
• Partner with Design and Merchandising to build seasonal production calendars that support go-to-market timelines, ensuring fans receive product on time and at the quality they expect.
• Drive Technical Design fit, construction, and quality consistency across the portfolio so every product delivered to fans meets Fanatics' standards.
• Ensure all vendor facilities meet social compliance standards and advance responsible sourcing practices, reinforcing the brand integrity fans trust.
• Partner with the Sustainability team to make measurable progress on responsible sourcing targets in materials, production, and factory energy use, delivering on the values that matter to today's fan.
• Define and execute a multi-year global sourcing strategy across all Apparel categories, identifying emerging manufacturing regions and partnership models that create competitive advantage.
• Stay ahead of geopolitical, trade, and market trends to proactively mitigate supply chain risk and capitalize on new sourcing opportunities before they become table stakes.
• Lead vendor segmentation and rationalization efforts to build a nimble, high-performing supply base that flexes with product complexity and shifting commercial priorities.
• Champion lead time reduction initiatives through process streamlining, material pre-positioning, and improved vendor readiness, compressing speed-to-market without sacrificing quality.
• Own the departmental P&L and budget for sourcing and production, delivering against annual cost savings targets and driving margin improvement through disciplined FOB/LDP cost negotiations.
• Oversee the full production lifecycle from raw material procurement through finished goods delivery, holding the organization and vendor base accountable to on-time, in-full performance.
• Provide executive-level reporting on supply chain KPIs, risk exposure, cost performance, and vendor health, translating operational complexity into clear, actionable insight.
• Partner with Finance and Planning on cost modeling, margin analysis, and raw material forecasting to ensure sourcing decisions are grounded in financial rigor and aligned to business targets.

Vice President, Sourcing and Production

Strategy

• Translate complex digital marketing data across Paid Search, Paid Social, Display, and Affiliate channels into clear, actionable insights that directly improve the fan acquisition experience and customer journey.
• Develop and maintain data visualizations and dashboards that enable the organization to continuously monitor performance and identify opportunities to improve both profitability and user experience.
• Partner with digital marketing channel managers to identify growth opportunities and cost savings that enhance how fans discover and engage with Fanatics Commerce's eCommerce platform.
• Apply cross-channel impact analysis — including cannibalization, partial channel attribution, and marketing mix modeling — to ensure fans are reached through the most effective and efficient channels.
• Dig two to three layers below the surface of marketing data to uncover non-obvious insights that drive smarter investment decisions and unlock new growth levers.
• Partner with data science to build, optimize, and productionalize bidding models that improve the efficiency and performance of digital marketing spend.
• Hypothesize opportunities within complex data sets, design and execute test plans, analyze results, and synthesize findings into concrete recommendations for senior leadership.
• Drive the adoption of advanced statistical methods and analytic tools to continuously evolve the team's analytical capabilities and rigor.
• Take full ownership of the end-to-end analytics lifecycle — from data exploration and hypothesis generation through test design, analysis, and actionable recommendation — and drive each initiative to a conclusion.
• Gain and maintain a deep understanding of the factors driving digital marketing sales, cost, ROI, and marginal returns across all channels.
• Lead the development of scalable data visualization and reporting infrastructure that empowers the broader organization to make faster, more informed decisions.
• Operate with a proactive, get-it-done mindset — identifying problems before they escalate and independently driving solutions across complex, ambiguous environments.
• Serve as a strategic analytics partner to Digital Marketing channel managers and business stakeholders, translating analytical findings into commercially relevant recommendations that influence channel strategy and budget allocation.
• Collaborate with data science, engineering, and business intelligence teams to ensure analytics infrastructure, models, and tools are built to scale and meet evolving business needs.
• Effectively communicate complex analysis to non-technical stakeholders and senior leadership, building confidence and alignment around data-driven decision-making.
• Set a high analytical bar for the Strategy & Analytics team, fostering a culture of intellectual curiosity, rigor, and continuous improvement.
• Mentor and develop team members by modeling deep-dive analytical thinking and equipping them with frameworks to uncover insights that drive meaningful business impact.
• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement

Director, Strategy Analytics

Graphics Designer

• Replicate licensed partner graphics with precision to ensure fans receive officially licensed apparel that reflects the authentic look and feel of their favourite teams and leagues.
• Maintain the aesthetic integrity of fonts, detailed graphics, and colour matching across multiple product categories to uphold brand standards for licensed sports partners.
• Support the creation of partner and buyer presentation overviews that clearly communicate design intent and reinforce Fanatics' position as the trusted partner for sports merchandise.
• Adapt graphics from the US market for international audiences, ensuring product quality and licensing accuracy are preserved across global markets.
• Build technical graphics that support innovative machinery and evolving production processes, detailing specific template attributes necessary for accurate replication.
• Develop intermediate knowledge of graphic setups, application types, typography, colour matching, and decoration processes to continuously improve output quality and production readiness.
• Identify and accurately call out conflicting data on art files and systems — including item IDs, graphic codes, decoration types, and colours — to prevent downstream production errors.
• Assist in adapting and finalizing license submit sheets and artwork setups to streamline the partner approval process.
• Execute decoration changes involving size or technique modifications, including revision and reposting of updated vendor files, with accuracy and within established deadlines.
• Produce computer-generated and full-colour graphics output that is layer-separated and print- and buy-ready, demonstrating a full understanding of the production process from concept through delivery.
• Maintain organized records, documents, archives of images, photos, and prior work products to support operational continuity and file retrieval.
• Work on a variety of assignments on an as-needed basis, managing workload in a fast-paced, deadline-driven environment with consistent quality.
• Collaborate closely with Senior Designers and Leads on the build-out of licensing sheets and partner submissions, supporting the broader design team's goals with a team-first mindset.
• Partner with cross-functional teams — including Merchandising, Product Development, Production Art, the Imaging Team, and Operations — to ensure seamless handoffs and aligned execution across the product lifecycle.
• Assist Designers with art setup of vendor and supplier files across AI, PDF, PSD, and PNG formats, contributing dependable support that enables the wider team to deliver at scale.

Graphic Designer – Level 1

QA Engineer

• Owning Quality Across the Programme: Take end-to-end ownership of testing and quality across multiple concurrent projects, ensuring consistent standards and coverage at every stage of delivery.
• Driving Test Strategy and Planning: Define and lead test planning efforts across the team, establishing frameworks, approaches, and coverage models that scale across projects and squads.
• Setting and Upholding Quality Standards: Champion quality engineering best practices across the organisation, influencing how teams approach testing at every level — from unit to end-to-end.
• Designing and Implementing Automated Testing Frameworks: Architect and deliver automated testing solutions that optimise quality engineering efforts across the team and reduce manual overhead.
• Leading Functional and Non-Functional Testing: Oversee functional, usability, performance, and load testing across web and mobile components, ensuring release readiness across all projects.
• Collaborating with Stakeholders: Partner with cross-functional teams and stakeholders to translate business and technical requirements into robust test strategies, particularly for supply chain automation and warehouse management systems.
• Contributing to Documentation and Knowledge Sharing: Lead the creation and maintenance of test documentation, troubleshooting guides, workflows, and integration documentation to support team efficiency and onboarding.
• Staying Ahead of Industry Trends: Keep the team informed on emerging technologies and testing methodologies relevant to supply chain, eCommerce fulfilment, and warehouse automation.

Senior Quality Engineer – Supply Chain Technologies

Full-stack Engineer

• Lead the implementation and development process for the Identify and access Management (IAM) program with a security focus.
• Work with vendors and business partners to develop, implement and manage the IAM program.
• Lead program design and review working directly with business lines on the integration requirements including provisioning, de-provision, and identity lifecycle into the IAM platforms.
• Develop strategy roadmaps for the IAM systems and the IAM program, develop enterprise-wide standards for IAM.
• Implement or coordinate remediation required by policies, standards, reviews, and audits, documenting exceptions as necessary.
• Define the user access security model for all systems and platforms. Enforcing least-privilege model.
• Provide subject matter expertise in multiple domain focus areas including but not limited to: Privileged Access Management and Secrets Management tooling such as CyberArk, Delinea, HashiCorp.
• Operation and maintenance of the Privileged Access Management and Secrets Management platforms to support various business use cases, providing in-depth technical consultation to business application development team to ensure development of efficient application systems.
• Support PAM Security Strategy including provisioning, password management and access policies, SSH key management, API key management and reporting.
• Support the operation of the PAM platform to ensure secure and efficient operation and usage for all lines of business.
• PAM administration: Manage and mature the PAM platform including safe design, policy configuration, and session isolation for privileged accounts.
• Credential lifecycle: Own automated password/secret rotation, onboarding of privileged and service accounts, and just-in-time access workflows to reduce standing privilege.
• Certificate/PAM convergence: Support the integration of certificate lifecycle operations into the PAM platform, leveraging automation to reduce manual certificate handling.
• Auditing & reporting: Produce privileged access usage reports and support audit evidence requests for SOC 2, PCI DSS, and ITGC controls.
• Integrate PAM solution with various technologies. Provide security consultation on internal projects focusing on business needs, security's role in change management, and how data is transmitted internally and externally.
• Design, configure, and maintain PAM solutions for Linux and Windows tools.
• Access governance: Support periodic access certifications, least-privilege reviews, and segregation-of-duties analysis in partnership with Access Governance and GRC teams.
• RBAC/ABAC design: Define and maintain role-based and attribute-based access models for critical applications.
• Provisioning integrations: Build and maintain SCIM, API, and directory-based integrations connecting HR systems, Active Directory, and downstream applications.
• Lifecycle ownership: Manage issuance, renewal, revocation, and inventory of internal and external TLS/SSL certificates across cloud and on-prem environments.
• Automation: Build automated monitoring and renewal pipelines to eliminate expiration-driven outages, integrating with CyberArk and internal CI/CD tooling.
• PKI hygiene: Maintain certificate authority relationships, key management standards, and rotation policies aligned to industry best practice.
• Platform administration: Configure and maintain Okta as the enterprise SSO and MFA provider, including application integrations (SAML, OIDC, Oauth, SWA), policies, and group rules.
• Authentication engineering: Implement adaptive MFA, conditional access policies, and passwordless authentication initiatives.
• App onboarding: Partner with application and engineering teams to onboard new applications into Okta, including custom OIDC/SAML integrations for internal tools.
• AI identity operations: Support emerging identity controls for AI agents and machine identities, including scoped OAuth tokens and service-to-service authentication.
• Lead IAM engineering strategy and execution, set the direction for engineering efforts, drive technology selection (Including bus vs build decision) and act as the functional technical leader during implementation.
• Establish CIEM, ITDR, IGA strategy, implementation and operationalization
• Evaluate and monitor project efforts, timelines, and task management

Senior IAM Engineer

Manager

• Own the personalisation components business within Buying & Merchandising
• Manage demand planning for personalisation components
• Ensure planning, procurement, availability, and commercial performance
• Lead coordination across Buying & Merchandising, Supply Chain, Operations, Finance, and external suppliers

Merchandise Manager

Production Coordinator

• Oversee SMU packages and ISEPS for Mitchell and ness ranges
• Review, validate, and place purchase orders with vendors in alignment with demand forecasts and production schedules.
• Ensure po accuracy including pricing, quantities, specifications, and delivery timelines.
• Monitor po confirmations, resolve discrepancies in a timely manner and report fulfilment % to the wider business.
• Maintain clear documentation, system updates and reporting for all po activity.
• To manage Critical path for SMU’s and provide SLT weekly updates on status
• Assist in managing the critical path from order placement through to final delivery
• Track production timelines and proactively identify and resolve delays
• Maintain accurate production records, including purchase orders, tech packs, and shipping documents
• Support sample development and approvals (fit, lab dips, trims, etc.)
• Communicate daily with vendors and factories to monitor production status
• Build and maintain strong relationships with suppliers
• Ensure vendors adhere to agreed timelines, quality standards, and compliance requirements
• Support onboarding of new vendors where required
• Produce regular analytical reports on vendor performance, production status, and cost metrics.
• Coordinate with logistics teams on shipments, delivery schedules, and documentation
• Track shipments and update stakeholders on delivery status
• Assist in managing import/export documentation where applicable
• Work closely with customer operations, merchandising, and buying teams to ensure alignment
• Communicate production updates and risks clearly to internal stakeholders
• Support seasonal planning and product launch timelines
• Support Supply Chain function with any additional administrative tasks where required

Vendor Production Coordinator

Buyer

• Set up new items, SKUs, and product attributes with accuracy in merchandising systems.
• Track samples, organize product information, and support photo shoots and marketing needs.
• Assist in managing purchase orders, delivery timelines, and product flow.
• Communicate regularly with vendors to ensure product information, samples, and orders are accurate and timely.
• Prepare materials for vendor meetings and line reviews.
• Support cross-functional partners in Planning, Product Development, Marketing, and Site Experience.
• Pull and analyze weekly sales, inventory, and margin reports to identify risks and opportunities.
• Track promotional and markdown execution.
• Share competitive and fan insights with the team to strengthen category strategy.
• Provide critical operational support to Associate Buyers and Buyers.
• Contribute to a culture of accountability, collaboration, and curiosity.
• Embody Fanatics’ BOLD Leadership Principles daily.