Act as the primary owner for Okta administration, including SSO, MFA, Lifecycle Management (LCM), and complex SCIM provisioning.
Build and maintain sophisticated automated workflows using Okta Workflows and custom API integrations to streamline the employee lifecycle.
Own and optimize the data flow between Oracle (HRIS) and Okta, ensuring the "source of truth" accurately drives identity downstream to all connected systems.
Provide expert-level configuration for the Atlassian suite (Jira & Confluence), Google Workspace, Slack, and Zoom.
Utilize Datadog to monitor SaaS application health, build dashboards for system performance, and alert on identity-based security anomalies or integration failures.
Serve as the final technical escalation point for the Service Desk team, resolving complex issues related to account provisioning, access gaps, and system bugs.
Leverage REST APIs to automate repetitive tasks, perform bulk data updates, and extract data for reporting across the enterprise stack.
Write and maintain high-quality documentation in Confluence and identify manual "toil" to design automated solutions that drive efficiency.
Participate in on-call rotation.

Requirements

3+ years of experience in Systems Engineering, Identity Management, or DevOps-lite roles within a cloud-first environment.
Deep knowledge of SAML, OIDC, OAuth, and SCIM protocols.
Proven track record of using Okta Workflows or similar orchestration tools to automate IT tasks.
Direct experience managing the synchronization between HRIS platforms (like Oracle) and Identity Providers.
Strong ability to interact with REST APIs (via Postman, Python, or Bash) to manipulate data and automate SaaS platforms.
Advanced knowledge of Jira (Workflows, Permissions, Automation) and Confluence.
Experience using Datadog (or similar tools like Splunk/New Relic) for SaaS monitoring and log analysis.
Comfortable working in sprints and using Jira to track project progress.
A focus on finding root causes through log analysis and data rather than just treating symptoms.
A desire to mentor Service Desk analysts and level up the broader team’s technical knowledge through shared learning.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

Okta administrationSSOMFALifecycle Management (LCM)SCIM provisioningREST APIsSAMLOIDCOAuthdata synchronization

Soft skills

problem-solvingmentoringcommunicationcollaborationattention to detailroot cause analysistechnical escalationefficiency improvementdocumentationteam leadership