ezCater

Software Engineer

• Own the technical strategy and execution for migrating the Search and Catalog domains from a legacy monolith to a modern, event-driven, service-oriented architecture
• Architect systems that match high-value, high-stakes orders with reliable suppliers across variable geographies
• Partner with Product to optimize core user journey for improved latency and relevant results
• Oversee the menu data modernization initiative by building ingestion pipelines and tools for complex menus at scale
• Lead the integration of search and LLM-driven recommendations for a conversational discovery experience
• Manage and mentor a team of Engineers fostering technical excellence and customer focus.

Director of Engineering, Search & Discovery

Account Executive

• Prospect, run discovery, and sell ezCater’s full suite of products and solutions
• Manage a carefully curated book of highly impactful accounts, across acquisition, retention, and development lifecycles, with detailed and actionable account development plans, and ability to execute a successful playbook inside each account
• Build and execute an Account Plan with the goal of acquiring net new orderers, locations, product adoption, and retention of existing spend, either in new or existing account relationships
• Own Account relationships from end to end, ultimately driving full adoption and utilization of ezCater solutions, including leveraging product specialists when appropriate
• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance
• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement and general workplace food challenges
• Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions
• Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams
• Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities
• Other duties and responsibilities as assigned

Key Account Executive

Content Marketing Manager

• Write detailed briefs for agency and freelance writers to ensure alignment with our brand voice and goals.
• Edit copy from agencies and freelancers to maintain quality and consistency.
• Write and edit blog content for ezCater’s LunchRush blog, ensuring it’s engaging, informative, and optimized for SEO.
• Update and optimize existing content to improve visibility and citations in large language models (LLMs).
• Stay informed about the evolving landscape of LLMs and AI-generated content overviews, ensuring our content remains relevant and discoverable.
• Leverage a strong working knowledge of SEO and GEO best practices to optimize all content.
• Use tools like BrightEdge, Google Analytics, Sigma, and Google Search Console to track performance and identify opportunities for improvement.
• Produce monthly reports on content performance using data platforms such as BrightEdge, Sigma, Google Analytics, and HubSpot.
• Publish blog content on WordPress, ensuring proper formatting and functionality.
• Create graphics in Canva as needed to support blog posts and other content initiatives.
• Stay up to date on the latest trends, tools, and innovations in content marketing, especially as they relate to LLMs and AI-generated content.
• Share learnings and insights with the team to continuously improve our content strategy.

Content Marketing Associate

Product Manager

• Drive the vision and develop a roadmap for your area of focus.
• Tell a compelling story using research and data to evangelize the roadmap and vision.
• Build deep empathy for ezCater users and become their biggest champion.
• Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, and other Product Managers to define, prioritize, and build new functionalities and improved user experiences.
• Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience.
• Create and monitor the ongoing metrics that measure and define success.
• Travel to Boston quarterly for planning and business reviews.
• Have fun building impactful software with awesome people.

Senior Product Manager, Ordering Experience

• Build and execute strategies with the goal of acquiring net new Meal Program customers and locations, either in new or existing account relationships.
• Build a pipeline by identifying new sales opportunities through self-prospecting and working inbound leads to meet sales goals.
• Qualify prospects, perform discovery, hold demos, and facilitate negotiations.
• Own Relish launches from end to end in both unmanaged and managed accounts.
• Deliver accurate weekly reporting on pipeline and rollouts, including account status updates and insights learned during discovery and deployment.
• Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions.
• Develop and maintain deep product knowledge with the ability to communicate product features, benefits, and use cases.
• Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams.
• Representing ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities.
• Other duties and responsibilities as assigned.

Account Executive, Meal Program

Business Development Rep

• Utilize outbound prospecting techniques to generate leads and build a pipeline for accounts
• Achieve all input and output goals including contacts prospected, leads qualified, customer calls completed, meetings scheduled, and opportunities created
• Qualify prospects by understanding their needs and use your knowledge about ezCater solutions to guide appropriate next steps
• Partner with Account Executives to secure meetings with prospective decision makers
• Accurately track activity and develop pipeline using a CRM
• Represent ezCater at various customer facing events

Business Development Representative, Meal Program

Program Manager

• Gather requirements across diverse functional areas and collaborate closely with engineering and cross-functional teams to deliver digital global payment solutions.
• Support operational integrations with payment processors, gateways, and tokenization services.
• Work with engineering and cross-functional teams to break down complex problems into manageable steps, ensuring the delivery of high-quality products with exceptional payment experiences and easy integration.
• Manage Proofs of Concept (POCs) and pilots for new technologies and market opportunities.
• Maintain organization and prioritize multiple deliverables effectively.
• Navigate ambiguity in a dynamic cross-functional environment with enthusiasm.
• Lead and/or participate in strategic assessments, including competitive reviews, identification of payment industry best practices, and benchmarking.
• Leverage existing and proactively seek new and emerging research networks to provide timely information that supports and informs decision-making.
• Achieve corporate and business strategies by defining and driving change throughout the businesses.
• Assess and analyze business strategy, business requirements, current state environment, and investment choices to evaluate business alternatives that meet sponsor needs and satisfy transformational direction.
• Help set strategic directions for the Team by understanding the market and future demands in terms of capacity and technical skills.

Program Manager, Payments & Risk

Manager

• Hire & Develop Key Account Executives as they improve their skills, processes, and tools to effectively present, close, and ultimately earn the trust of our Corporate Customers to grow adoption of ezCater features.
• Lead your team to drive performance through developing and managing account growth plans with ezCater’s largest Corporate Customers in tandem with internal teams to improve business input metrics across new users added, targeting and meeting with key Decision Makers and Influencers, as well as key pipeline management and hygiene to ultimately drive total account GMV.
• Drive the successful acquisition of a target set of Key Corporate Accounts, as well as drive incremental expansion in existing Key Corporate Accounts.
• Demonstrate excellent time-management skills and the ability to work independently while using centralized resources, policies and procedures.
• Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction.
• Representing ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities.
• Other duties and responsibilities as assigned.

Senior Manager, Key Accounts

• Build and execute an Account Plan with the goal of acquiring net new orderers, locations, and product adoption, either in new or existing account relationships.
• Own Account relationships from end to end, ultimately driving for full adoption and utilization of ezCater solutions.
• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance.
• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement/food for work challenges.
• Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions.
• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption.
• Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Category Management teams.
• Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities.
• Other duties and responsibilities as assigned.

Strategic Account Executive – EDU

Marketing

• Own the end-to-end strategy, planning, and execution of ABM campaigns for priority accounts, from discovery to post-mortem.
• Partner with Sales leadership and AEs to build tailored account plans, buying committee maps, and deal-stage playbooks.
• Partner with Lifecycle and Performance Marketing to deploy account based orderer campaigns that drive growth within managed accounts.
• Develop personalized content assets (executive briefs, ROI narratives, microsites, outreach scripts) and select offers relevant to each account’s initiatives.
• Coordinate outbound with BDRs and AEs, including cadences, meeting kits, event activations, direct mail/gifting, and executive programs.
• Leverage intent signals to identify in-market moments, refine targeting, and trigger plays at the right time.
• Manage campaign operations: timelines, creative, lists, and QA to deliver on schedule.
• Conduct regular readouts with Sales and Marketing stakeholders; document learnings.

Senior Account Based Marketing Strategist

• Lead and inspire a team of B2B marketers to deliver against audacious goals
• Drive a comprehensive marketing strategy across Demand Generation, Account Based Marketing, and Enterprise Product Marketing
• Partner with our in-house performance marketing team to scale our pipeline contribution through a multi-channel demand generation engine (ABM, content, paid media, direct mail, and SEM), testing into new media channels and identifying high-impact growth levers
• Collaborate with our Lifecycle Marketing team to identify and deploy account-based activation and expansion programs within our managed accounts
• Work with cross-functional stakeholders to influence and drive the Enterprise GTM strategy
• Partner with the sales team to increase sales velocity and effectiveness, delivering programs that support our BDR and AE teams

Director, Enterprise Marketing

General Counsel

• Pre-dispute and dispute-related internal investigation and fact gathering
• Discovery in active litigation and support development of standard operating procedures for discovery
• Litigation hold management
• Research and tracking of relevant case law and legislative developments potentially impacting ezCater’s business
• Direct responsibility for monitoring changes in regulatory landscape relevant to ezCater’s business and analyzing and reporting on same to broader in-house legal team and business leaders, where appropriate
• Advise on business changes to comply with applicable laws and regulations nationwide
• Primary responsibility for research benchmarking competitive landscape with regards to key legal issues, for example: terms and conditions, disclaimers, evolving AI product descriptions, privacy policy, menu descriptions
• Support development and implementation of internal policies and audit compliance with same
• Assist in a variety of employment matters ranging from internal investigations to supporting policy development and drafting

Assistant Corporate Counsel, Compliance & Litigation

Full-stack Engineer

• Build products utilizing Python, FastAPI, GraphQL, and Typescript.
• Work directly with Autonomous Agents, LLMs and ML models to drive innovation, staying current on the latest techniques in prompting, agents, and LLM evaluation.
• Partner cross-functionally with product managers, designers, stakeholders, and other engineering teams to ensure that we build the right things the right way.
• Plan and organize projects, decompose problems, design technical solutions, and work with other talented engineers to implement, test, and evaluate your team’s work.
• Embrace scale and speed throughout the development lifecycle.
• Have fun building meaningful software with awesome people.

Senior Software Engineer, Product AI

Sales

• Collaborate with the Director of Sales Operations and other cross functional partners to develop a standardized reporting suite for all levels of the sales organization ensuring consistency of reporting in all tools.
• Utilize performance reporting to make proactive recommendations on where efficiencies can be gained in the sales process and identify where the strategy may need to be adjusted to support the business goals.
• Develop and manage territory management inclusive of the rules of engagement for owned and unowned accounts, design processes for any account movement within the organization and ensure books of business are created in an equitable manner for all sales team members.
• Own the end to end commission program for all commissionable team members, including but not limited to the creation of new plans, monitoring efficacy of existing plans, and executing payments and statements.

Senior Manager, Sales Performance, Analytics

• Build and ship partner‑facing features that allow restaurant partners to update menu items, prices, and availability in real time as part of the Menu Self‑Service initiative.
• Create polished, accessible UIs in React and TypeScript that make complex menu editing simple and fast.
• Add guardrails and automated validations to protect pricing integrity and overall menu quality.
• Collaborate with Product, Design, and Operations to scope, iterate, and launch MVPs and pilots.

Software Engineer, Supplier Self-Serve

• Conduct detailed analysis of sales performance data to identify trends, gaps, and opportunities for improvement; provide actionable insights to sales leadership.
• Utilize data to determine training needs of the organization; develop and deliver training programs tailored to the needs of the sales team, including product knowledge, sales techniques, and use of sales tools.
• Drive adoption of sales tools and CRM systems; ensure that features are implemented and drive efficiencies of the sales force; utilize best practices to ensure ROI of each sales tool.
• Partner with sales leadership, marketing, product management, and other departments to ensure alignment and integration of sales strategies with broader company goals.
• Work with Sales Operations Analysts to create performance reporting to determine results of training efforts, enablement programs and identify areas of opportunity for the sales team; generate and present regular performance reports to senior management, highlighting key metrics, insights, and recommendations for improvement.
• Support the development and implementation of strategic initiatives aimed at boosting sales effectiveness and achieving revenue growth objectives.

Sales Effectiveness and Enablement Specialist

iOS Engineer

• Support the suite of ezCater apps including the customer marketplace and restaurant order management apps
• Collaborate directly with Design, Product, and Customer Research to develop additional iOS app features for our customers and catering partners
• Work with backend developers to create solid interfaces that serve the needs of our native applications
• Help to build a robust mobile team
• Shape technical strategy and build new features and applications in the ezCater native apps ecosystem

Senior iOS Engineer

• Support the suite of ezCater apps including the customer marketplace and restaurant order management apps
• Collaborate directly with Design, Product, and Customer Research to develop additional iOS app features for customers and catering partners
• Work with backend developers to create solid interfaces that serve the needs of our native applications
• Shape technical strategy and help build out new features and applications in the ezCater native apps ecosystem
• Help to build a robust mobile team
• Contribute to 24/7 customer service–facing features and integrations with delivery/restaurant partners

Engineering Manager

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide.
Take a lead role in developing the technical roadmap driving the transformation of our integrations tech stack, in collaboration with business and technical stakeholders across the organization.
Build, lead, and mentor exceptional teams of software engineers, leading conversations, and cultivating execution and decision-making; all while delighting our customers and propelling our team of engineers to execute on projects.
Drive the execution of our vision by translating business requirements into technical solutions. Ensuring our products are robust and adhere to the engineering standards while meeting our goals.
Leverage your technical expertise and communication skills to collaborate with product managers and other engineering teams in the organization to influence our systems and roadmaps.
Operate with scale and speed determining the ideal development lifecycle, technical design, and approach for new and existing solutions.
Instill best practices for software development while delivering high-quality work by fostering pragmatism and urgency.
Contribute technically: Brainstorm with engineers, design solutions, and review PRs.
Have fun building meaningful software with awesome people.

Engineering Manager, Integrations

Solutions Engineer

• Work directly with ezCater enterprise prospects and customers to customize and design technical solutions.
• Support early stage sales calls and translate technical capabilities to enterprise prospects.
• Work with Product and Technology teams to understand product capabilities and inform roadmaps.
• Support Sales and Solutions teams with early conversations with prospective technology partners.
• Partner with Sales to customize ezCater technical solutions for Enterprise customers.
• Identify prospect pain points and design solutions with the ezCater platforms.
• Translate platform and integration capabilities into customer solutions.
• Partner with Marketing to create materials communicating technical capabilities.
• Identify and develop commercial relationships with new technology and integration partners.
• Identify industry trending technology partners and build partnerships.
• Travel to partner on-site meetings and trade shows as needed.

Solutions Architect, SaaS Operations

• Owning and supporting the day-to-day operations of the Cybersecurity Program, including GRC, Privacy Ops, Product Security, SOC, IT Security, and Incident Response
• Co-own the Cybersecurity Roadmap with leadership
• Manage a small team responsible for GRC, Product Security, SOC, and Incident Response
• Partner closely with IT and Engineering teams on cybersecurity needs
• Build and maintain processes and controls, and prioritize risk remediation effectively