Partnership Specialist, Meal Program

ezCater

Partnership Specialist focusing on acquiring and training restaurant partners for ezCater's Meal Program. Supporting strategic and operational initiatives to enhance customer service and restaurant engagement.

Posted 6/24/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $61,000 - $71,000 per yearWebsite

About the role

Key responsibilities & impact

Identify appropriate restaurant partners from the ezCater marketplace and call restaurants in order to grow a strong supply network that delights our customers and meets the demands of each opportunity
Effectively navigate conversations surrounding program benefits, partnership expectations, commission, operational capacity, delivery logistics, and menu
Try and track strategies for driving successful engagement with our restaurants, and onboarding restaurants onto our program in a way that is operationally efficient and drives reliable and successful outcomes for our customers
Collect requirements swiftly and accurately from restaurants and communicate information to internal teams
Thoroughly document your process and progress in our CRM to maintain an organized pipeline
Directly train, own communication with, and be responsible for new restaurant performance as they execute their first orders
Think outside the box to help identify the best restaurants in our supply network to meet the needs of our customers

Requirements

What you’ll need

3+ years of relevant experience, ideally in a sales or onboarding/implementation role
Experience operating in a high performing culture
Ability to create quick relationships that generate strong results
Highly productive and clear communication skills, with ability to handle multiple emails, phone calls, and restaurant trainings each day
Eagerness to grow exciting new initiatives and to support our restaurant partners and customers alike
Experience and ability to juggle multiple goals simultaneously, and keep multiple parties informed of progress along the way
Adaptability– we’re growing quickly and our demand fluctuates unpredictably
A beyond helpful attitude, and the “scrappy” instinct to get things done through hard work
You aim high, and want to make us better– you’ll think critically about how we can improve processes, systems, and expectations
Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

Benefits

Comp & perks

Market competitive salary
Stock options
12 paid holidays
Flexible PTO
401K with ezCater match
Health/dental/FSA
Long-term disability insurance
Mental health and family planning resources
Remote-hybrid work from our Boston office OR your home OR a mixture of both home and office
Employee meal program

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

relationship buildingcommunication skillsorganizational skillsadaptabilityproblem solvingtime managementteam collaborationcustomer servicetraininginitiative