Eye Security

Customer Success Manager

• Own a portfolio of customers and guide them with tailored strategies.
• Identify upsell and cross-sell opportunities.
• Advocate for customers and influence product improvements through feedback.
• Collaborate closely with Product, Engineering, Sales, and other teams.
• Track customer health metrics to strengthen relationships and outcomes.

Recruitment

• You work closely with the TA team and hiring managers, understand their needs and support strategic sourcing.
• You guide candidates through the entire recruiting process and ensure a first-class candidate journey.
• You think beyond traditional TA boundaries: performance marketing, recruiting analytics, process optimization — you’re involved.
• You analyze pain points within the team, create performance reports and contribute your own ideas.
• You support hiring of working students and junior roles.
• You assist with employer branding: content calendar, monitoring Glassdoor & Kununu, job boards and more.

Talent Acquisition, Working Student

Account Executive

• Manage the entire sales cycle - from identifying opportunities and initial outreach to negotiating and closing managed security contracts.
• Advise IT and business decision-makers on technical, organizational, and regulatory security topics.
• Develop new business opportunities.
• Collaborate with internal specialists and channel partners to deliver proven, standardized security services tailored to the midmarket.

Sales Executive

Marketing

• Plan and coordinate regional events such as our Cyber Crisis Workshops, small conferences and webinars, from logistics to execution and follow-up.
• Support and engage our regional partners through joint campaigns, co-branded content, and enablement activities.
• Keep the Dutch Eye Security website up to date with relevant, localized content and announcements.
• Create and adapt marketing materials, presentations, and follow-up communications for the sales team.
• Strengthen our local ecosystem by supporting customer, partner, and community events.
• Monitor and report on campaign and event results, providing insights and recommendations for continuous improvement.
• Help document and improve marketing processes to make activities more efficient and scalable.

Junior Marketing Specialist

Security Engineer

• You manage the full sales cycle — from identifying and reaching out to prospects to closing SaaS contracts.
• You advise IT and business decision-makers on technical, organizational, and regulatory security matters as an equal partner.
• You develop new business opportunities and strategically expand existing customer relationships.
• Together with internal experts and channel partners, you put together tailored security solutions for the mid-market.

Senior Account Executive – Cybersecurity

Customer Support

• Help customers with answering concrete cybersecurity questions
• Register, classify, and prioritize incoming requests
• Process and track customer support requests to ensure proper resolution
• Keep customers updated on the progress of their requests
• Ensure work instructions and guides remain up to date
• Provide excellent customer service and resolve incidents and requests quickly
• Consult with more experienced colleagues to solve complex problems

Customer Support – Working Student

Backend Engineer

• Design and develop features that deliver real-world value
• Turn high-level goals into actionable technical plans without close supervision
• Make informed trade-offs across technical complexity, ROI, user impact, and time-to-market
• Act as a go-to engineer, helping peers navigate difficult technical problems
• Lead design and architecture discussions with a focus on performance, security, and maintainability
• Deliver outcomes that impact product and business metrics, not just technical outputs
• Mentor junior and mid-level engineers through pairing, feedback, and guidance
• Contribute to team culture by sharing knowledge and raising engineering standards
• Advocate for clarity when the “why” is unclear, keeping the team focused on the most valuable problems
• Communicate effectively with technical and non-technical stakeholders

Senior Software Engineer – Backend, Cloud

• Develop positioning and messaging frameworks that differentiate Eye Security in the cybersecurity market.
• Collaborate with Product and Commercial teams to define ICP needs, shape value propositions, and deliver GTM plans.
• Plan, write, and edit diverse content; create sales tools and training; ensure teams are equipped to win.
• Drive research, case studies, and customer stories to strengthen Eye’s market presence and thought leadership.
• Build and deliver presentations aligning internal and external stakeholders.
• Run a structured content calendar, track metrics, and continuously refine based on impact and customer satisfaction.

Senior Product Marketing Manager – Cybersecurity

Product Manager

• Own product strategy and roadmap for MDR, EDR, and Incident Response, aligning with product vision and company OKRs.
• Drive product discovery to understand customer needs and translate them into product opportunities.
• Collaborate with Engineering, Product Design, Security Operations, Product Marketing, Customer Success, and Sales to deliver outcomes.
• Define and execute Go-To-Market plans with Product Marketing and run product launches.
• Manage external partner and supplier relationships with EDR vendors and MDR technology providers.
• Improve internal processes, tooling, and product culture to scale the business sustainably.
• Use agile methodologies and data-driven decision making to measure performance and iterate.
• Stay current with cybersecurity trends and drive innovation.
• Report to the Director of Product Delivery as a senior individual contributor.