Expel

Support Engineer

• Ensure that customers’ security technologies and Expel technology are configured correctly and operating properly
• Respond quickly to support tickets based on their priority and provide thorough and accurate resolution
• Consult with customers on solutions, share best practices, monitor technical implementation, and troubleshoot problems
• Work closely with Expel customers and others within Expel to ensure a quick, painless, and complete onboarding
• Identify and escalate opportunities for the TSE team to be more proactive in the support
• Stay current with the industry and Expel product knowledge
• Assist with gathering, analyzing and reporting out on team performance metrics
• Rotate on-call duties for support outside of regular business hours

Technical Support Engineer

Data Scientist

• Support our security analysts by continuously improving alert quality, workflow efficiency, and detection capabilities through advanced analytics, machine learning, and Gen AI.
• Work across our operations, engineering and service delivery teams, ensuring Expel can easily deploy, monitor, and manage all of our machine learning capabilities.
• Drive business decisions by translating data insights into clear, actionable knowledge for the organization.
• Foster an atmosphere of experimentation, continuous learning, and improvement.
• Maintain and enhance our existing models while supporting new data science initiatives.
• Contribute to Expel’s external voice through blog posts and conference speaking.

Manager

• Own our annual compensation review, pay equity analysis, and promotion cycles—making sure they actually scale as we grow
• Be the go-to expert on market data, compensation bands, and how we stay competitive
• Manage our equity and bonus programs, including redesigning them when needed
• Coach managers on compensation conversations so they can hire and lead with confidence
• Run our US benefits programs (medical, dental, vision, FSA, COBRA, and more) and partner globally to expand our offerings
• Handle leave programs like parental leave, FMLA, and disability with care and attention to detail
• Keep us compliant with all the fun stuff like ACA reporting, EEO-1, SOC2 audits, and PCORI filings
• Support our Workday systems and integrations, because good tools make everything better
• Use data to spot problems before they become problems and drive practical solutions

Total Rewards Manager

Software Engineer

• Lead a high-performing team of Detection & Response engineers
• Pioneer new, impactful features & technologies aimed at dramatically improving SOC efficacy and efficiency
• Work closely with Product Management and Data Science teams to focus on delivering transformative capabilities to the SOC analysts
• Ensure the team is continuously improving Expel’s detection and quality controls by creating, validating, and evolving our detection strategies, improving our measurement capabilities, and up-leveling our monitoring abilities
• Instill a culture of experimentation, quality, and continuous improvement within the D&R team

Manager, Detection & Response Engineering

Full-stack Engineer

• Build and maintain high-quality features for the Workbench product
• Collaborate with cross-functional teams
• Contribute to performance and scalability of the platform
• Help troubleshoot and resolve issues
• Continuous improvement of skills

Software Engineer, Full Stack – Workbench Core

Performance Marketing

• Design, execute, and optimize high-impact integrated campaigns to create and capture demand across key personas
• Build and run creative, multi-channel campaigns that fuel predictable pipeline for sales
• Develop and implement strategic ABM programs tailored for million-dollar deals
• Collaborate daily with AEs, SDRs, Partner Sales, and Solution Architects
• Measure and optimize using data to analyze what’s working, pivot fast, and keep improving

Senior Demand Generation Manager

Customer Success Manager

• You're responsible for the gross retention of your book of business, ensuring customers renew with Expel because they recognize us as indispensable to their security program.
• You accomplish this by owning the strategic relationship with economic buyers and key decision-makers, orchestrating internal resources to deliver technical value.
• You lead quarterly business reviews, accurately forecast renewals, and identify expansion opportunities for Account Executives to pursue.
• When technical depth is needed, you partner with Technical Account Managers or pull in Security Solutions Engineers and Technical Support Engineers.
• You drive structural improvements to how Customer Success operates by identifying systemic gaps in the customer journey, designing solutions, and driving implementation across the organization.
• Your success is measured by At-Bat Renewal Rate (ABR) and Dollar-Based Gross Retention (DBGR) within your portfolio.

Principal Customer Success Manager

Events

• Own global event strategy from concept to execution
• Drive brand awareness and pipeline growth
• Manage logistics, vendor negotiations, and global budgets
• Act as the liaison between Sales, Creative, and Marketing Operations
• Establish KPIs and use analytics to prove event value

Senior Manager, Global Corporate Events

Account Executive

• Act as a change agent and educator, you’re not just a salesperson
• Understand what Expel does and how it maps to your customer's business problems
• Introduce Expel to the customers who believe in you and tell them what we do. Find where we fit and bring them on board, so we can help them together.
• Engage with new prospective customers. Begin to build your personal relationship with them as you tell them about Expel. If Expel fits, change them from prospects to customers.
• Seamlessly own the full sales cycle with a high degree of technical proficiency, familiarity with MEDDPIC is a plus
• Tell us what you learn as you explore the market. Help us understand where Expel fits, what we are missing, how can we be better, and ultimately, get to “yes” before “no”

Enterprise Account Executive

Marketing Operations

• Architect and optimize the marketing technology ecosystem that drives revenue growth
• Build seamless integrations between Marketo, Salesforce, and ABX platform (6sense)
• Create data architectures for sophisticated measurement and automation
• Develop attribution models and measurement frameworks
• Enhance ABX strategies through improved data integration and account insights
• Create executive dashboards and conduct analyses on funnel performance
• Build predictive models for lead scoring and account prioritization
• Establish data governance frameworks for accuracy across all systems
• Partner with Strategic Finance on pipeline forecasting
• Lead technology evaluation and implementation
• Manage vendor relationships
• Develop comprehensive documentation for self-service analytics
• Train and enable teams on marketing technology platforms and best practices

Senior Manager, Marketing Operations, Analytics

Digital Marketing

• This role owns and optimizes our paid digital channels including LinkedIn, Google Ads, Meta, Reddit, display, and retargeting to drive account engagement and pipeline growth
• Working closely with our campaigns team, this position translates integrated campaign strategies into powerful paid media tactics that resonate with our security-focused audience
• The Digital Marketing Manager leverages our ABX platform (6sense) to create sophisticated account-based advertising that identifies intent signals and delivers personalized experiences at scale
• They manage and optimize significant paid media budgets across channels, making every dollar work harder through continuous testing and refinement
• Building and refining audience strategies that combine first-party data, intent signals, and lookalike modeling helps reach our ideal customer profile
• Success means driving measurable pipeline contribution through paid channels with clear attribution and reporting that connects spend to revenue
• The role involves collaborating with creative teams to develop ad copy and assets that capture attention and drive engagement
• Staying ahead on platform updates, beta features, and emerging channels brings fresh opportunities to enhance our paid media mix