Evolve

Sales Development Rep

• Prospecting and outreach to top-of-funnel leads with the intention of qualifying sales opportunities and booking high-intent meetings for the Vacation Rental Advisor or Real Estate Consultants
• Respond to inbound requests submitted via website, email, and phone
• Maintain frequent engagement with current vacation rental owners through cadences, calls, emails, and texts.
• Using SalesLoft and Salesforce, manage a large pipeline of marketing generated leads, nurtured leads, existing owners upsells, and more to lead to build a solid sales funnel
• Meet or exceed daily/weekly/monthly goals
• Initiate our consultative sales process to guide homeowners to the value of booking a meeting with our sales closer to learn of the benefits through a partnership with Evolve.
• Handle objections and help homeowners have a clear understanding of our value and services
• Participate in regular training and skill sessions
• Collaborate closely with other peers to optimize sales strategies

Outbound Sales Development Representative

Advisor

• Manage and retain a high‑value book of ~200 Evolve listings.
• Build strong, strategic relationships that reduce churn and drive long‑term partnership value.
• Act as a performance expert by delivering clear, data‑driven insights on property and portfolio performance.
• Serve as a trusted, go‑to resource for owners - providing support, strategic guidance, and growth recommendations.
• Proactively identify opportunities to improve owner performance and experience.
• Cross‑sell Evolve services to maximize portfolio value while staying current on industry trends and market dynamics.
• Increase NPS and LTV through upsells such as management tier upgrades, expanded availability, amenity improvements, and additional properties.
• Provide market and property analysis to help owners identify opportunities to expand their portfolios with Evolve.
• Conduct monthly and quarterly performance reviews to align on goals, insights, and next steps.
• Collaborate cross‑functionally with internal teams to deliver a seamless, high‑quality owner experience.
• Stay informed on the short‑term rental industry trends to advise owners on potential impacts to their business

• Qualify a pipeline of highly qualified marketing-generated leads
• Provide a consultative, end-to-end selling experience for homeowners from warm, inbound inquiries
• Hit or exceed daily/weekly/monthly productivity expectations (average of 30-50 contacts per day)
• Guide homeowners towards choosing Evolve and manage an active sales pipeline
• Handle objections and help homeowners have a clear understanding of our value, services, and policies
• Manage sales activities within our CRM platform (Salesforce) and Sales Engagement Tool (Salesloft)
• Participate in regular training and skill sessions
• Collaborate closely with other peers to optimize sales strategies and elevate performance

Vacation Rental Advisor

Financial Planning and Analysis

• Build and maintain inventory forecasts (activations, retention, churn, product mix) with clear narratives on the business drivers behind every number
• Deliver budget-to-actual and forecast-to-actual variance analysis across commercial domains
• Run scenario modeling and plan attainment analysis to surface risks before they become surprises
• Build and extend SQL and dbt models on Snowflake that power commercial reporting
• Contribute to monthly business reviews, scorecard reporting, and ongoing QA of key metrics
• Partner cross-functionally with Marketing, Sales, Account Management, and Onboarding as a trusted finance resource
• Support leadership with rapid ad hoc analysis and strategic deep-dives
• Contribute to investor updates and Board materials, and help build the team's proprietary AI-native FP&A tooling

Financial Planning and Analysis Analyst

Content Manager

• Build and operate our AI content engine (~60% of your time)
• Design, build, and continuously refine AI-powered content workflows that produce on-brand output across every format — blog, email, social, help center, and more
• Create and maintain brand training materials, prompt libraries, and style guides that teach our AI tools how Evolve sounds, thinks, and communicates
• Evaluate, onboard, and optimize AI content tools as the landscape evolves
• Build self-service templates and workflows so every marketer on the team can produce great content independently and at scale
• Own brand standards and enable the team (~20% of your time)
• Own Evolve's brand voice, tone, and visual standards — and make them actionable for both humans and AI tools through clear documentation, guidelines, and training resources
• Build and maintain the internal content toolkit: templates, asset libraries, and AI usage playbooks that empower the team to create confidently and consistently
• Review and QA contractor and AI-generated output before it publishes
• Show up as the creative when it counts (~20% of your time)
• Produce high-quality brand content — visual design, copy, or a combination — for campaigns, launches, and moments where human craft makes the difference
• Manage external creative partners when we need to expand capacity, ensuring every partner understands our brand and delivers work that feels like Evolve
• Set the creative standard for what "great" looks like at Evolve

AI Content Strategist

People Operations

• Serve as the senior People partner for an assigned business portfolio, translating strategy into practical people plans that support growth, performance, retention, and organizational health.
• Lead workforce planning and organizational design work, including headcount planning, critical-role identification, succession planning, team structures, spans and layers, role clarity, and operating rhythms.
• Coach executives, directors, managers, and frontline leaders on leadership effectiveness, performance accountability, feedback, team dynamics, conflict resolution, and change leadership.
• Drive talent routines such as performance calibration, promotion readiness, talent assessment, career development, engagement action planning, and manager enablement.
• Use people analytics from engagement, attrition, performance, hiring, exits, retention, attendance, and team health signals to identify trends, diagnose root causes, and recommend action.
• Partner with Total Rewards, Finance, Talent Acquisition, and business leaders on compensation, leveling, incentive or bonus considerations, offer strategy, retention risks, and pay equity considerations.
• Navigate employee relations, performance, conduct, policy, and organizational risk matters with sound judgment, strong documentation, legal partnership, and a bias toward durable resolution.
• Champion Evolve’s culture and values while helping leaders create high-performing teams where teammates understand priorities, receive meaningful feedback, grow their careers, and can do their best work.

Senior People Business Partner

Onboarding Specialist

• Consult homeowners on vacation rental best practices for providing 5-star guest experiences and the impact guest reviews have on revenue generation
• Build a strong and strategic relationship with the owner and Evolve
• Respond to homeowners’ inquiries, requests, and needs via phone, email, and text promptly in high-quality touchpoints and hold yourself accountable for the quality and timeliness of your deliverables to ensure strong client relations and partner success
• Onboard and manage a continually moving pipeline of new owner partners from the point of signing up through activation
• Utilize internal dashboards and resources to analyze market-specific data to set realistic expectations for performance and distill information for the owner
• Responsible for making independent and critical business decisions in Evolve's best interest. These decisions may be related to profitability, ROI, or partnership readiness with the property and owner.
• Collect relevant property details and utilize Evolve tools and resources to ensure brand standards and expectations are met
• Research, diagnose, and recommend solutions to scenarios or problems that are varied but similar by utilizing resources and adapting solutions for specific situations
• Maintain adherence to team and company standard operating procedure (SOP) while meeting performance and behavior expectations
• Hold yourself accountable for measuring and meeting predefined performance objectives