EventMobi

General

• Implementing and maintaining platform-to-platform integrations
• Work directly with customers and internal teams
• Design, build, and support API-based integrations
• Troubleshoot and resolve issues related to integration performance, reliability, and data accuracy
• Create and maintain technical documentation and user guides
• Contribute to the continuous improvement of integration service offerings

Integration Specialist

• Implementing and maintaining platform-to-platform integrations
• Work with the Integration Services team to implement data and workflow integrations
• Translate customer requirements into reliable and scalable integration solutions
• Build, configure, and test automated workflows between platforms via APIs
• Troubleshoot and resolve issues related to integration performance, reliability, and data accuracy
• Create and maintain technical documentation and user guides for integrations
• Contribute to the continuous improvement of integration service offerings

Events

• Serve as a trusted partner and strategic advisor to professional event planners and marketers at large corporations and associations
• Lead customer onboarding, strategy sessions, and relationship-building to drive adoption and value generation from EventMobi products
• Guide customers through technical product training with an events-first mindset
• Manage full-service event contracts end-to-end, overseeing multiple concurrent events with varying scopes, timelines, and complexity
• Lead proactive project management across the entire event lifecycle
• Collaborate with cross-functional teams (Customer Support, Product, AV, and Sales)
• Monitor customer health and success metrics
• Conduct regular customer touchpoints including strategy sessions and quarterly reviews
• Maintain accurate account, project, and communication records in HubSpot and internal tools
• Support live events as needed.

Integration Specialist

Integration Specialist

Event Success Manager