EventMobi

Account Executive

• Hunt and close new business by managing the entire sales cycle
• Manage inbound sales channel
• Proactively manage outbound campaigns
• Research and enrich prospective customer contacts
• Perform cold calls, InMails & emails to book initial prospecting meetings
• Conduct demos with interested prospects
• Maintain a clean and up-to-date sales pipeline forecast
• Achieve monthly and quarterly sales and activity targets
• Become an EventMobi product expert

Account Manager

• Manage a pipeline of existing customer business to drive customer retention & growth
• Be the first point of contact for customers needing help
• Be responsible for initial onboarding, strategy conversations, and building ongoing relationships with key customers
• Drive product adoption and achieve high levels of customer success through proactive engagement and support
• Build long-term relationships with 60+ accounts by conducting regular onboarding calls, training, and product demos
• Prospect for growth opportunities within your existing client base
• Stay on top of active events and manage projects
• Follow the AM Daily Dashboard workflow provided in the CRM
• Maintain a clean pipeline forecast to be reviewed weekly with manager

• Manage a pipeline of existing customer business to drive customer retention & growth and achieve Net Revenue Retention & Account Retention Targets
• Be the first point of contact for our amazing customers when they need help
• Be responsible for initial onboarding, strategy conversations and building ongoing relationships with key customers
• Drive product adoption and achieve the highest level of customer success through proactive engagement and support
• Build long-term relationships with 60+ accounts by conducting regular onboarding calls, training, account-level debriefs, product demos & check-in calls
• Stay on top of active events and manage projects from conception to post-event by liaising with various team members from graphics design, support, product and professional service teams
• Maintain a clean and up to date pipeline forecast to be reviewed weekly with your manager

Account Manager – Europe

• Manage a pipeline of existing customer business to drive customer retention & growth and achieve Net Revenue Retention & Account Retention Targets
• Build long-term relationships with 150+ accounts by conducting regular account-level debriefs, product demos & check-in calls
• Prospect for growth opportunities within your existing client base through referral and other networking initiatives
• Follow the AM Daily Dashboard workflow provided in the CRM to ensure prioritized regularly scheduled touchpoints with your accounts
• Maintain a clean and up to date pipeline forecast to be reviewed weekly with your manager
• Effectively communicate and collaborate with the Customer Success & Support teams to ensure client satisfaction
• Actively participate and contribute to team meetings, Slack discussions & 1:1s
• Leverage a mix of communication methods (phone, meeting, in mails, emails) to proactively engage and grow your accounts

General

• Implementing and maintaining platform-to-platform integrations
• Work directly with customers and internal teams
• Design, build, and support API-based integrations
• Troubleshoot and resolve issues related to integration performance, reliability, and data accuracy
• Create and maintain technical documentation and user guides
• Contribute to the continuous improvement of integration service offerings

Integration Specialist

• Implementing and maintaining platform-to-platform integrations
• Work with the Integration Services team to implement data and workflow integrations
• Translate customer requirements into reliable and scalable integration solutions
• Build, configure, and test automated workflows between platforms via APIs
• Troubleshoot and resolve issues related to integration performance, reliability, and data accuracy
• Create and maintain technical documentation and user guides for integrations
• Contribute to the continuous improvement of integration service offerings

Events

• Serve as a trusted partner and strategic advisor to professional event planners and marketers at large corporations and associations
• Lead customer onboarding, strategy sessions, and relationship-building to drive adoption and value generation from EventMobi products
• Guide customers through technical product training with an events-first mindset
• Manage full-service event contracts end-to-end, overseeing multiple concurrent events with varying scopes, timelines, and complexity
• Lead proactive project management across the entire event lifecycle
• Collaborate with cross-functional teams (Customer Support, Product, AV, and Sales)
• Monitor customer health and success metrics
• Conduct regular customer touchpoints including strategy sessions and quarterly reviews
• Maintain accurate account, project, and communication records in HubSpot and internal tools
• Support live events as needed.

Account Executive

Account Manager

Account Manager – Europe

Account Manager

Integration Specialist

Integration Specialist

Event Success Manager