Account Manager

EventMobi

Account Manager responsible for maintaining and growing existing client accounts at EventMobi. Engage with customers through product demos, feedback, and strategic partnerships.

Posted 7/5/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$105,000 per yearWebsite

About the role

Key responsibilities & impact

Manage a pipeline of existing customer business to drive customer retention & growth and achieve Net Revenue Retention & Account Retention Targets
Build long-term relationships with 150+ accounts by conducting regular account-level debriefs, product demos & check-in calls
Prospect for growth opportunities within your existing client base through referral and other networking initiatives
Follow the AM Daily Dashboard workflow provided in the CRM to ensure prioritized regularly scheduled touchpoints with your accounts
Maintain a clean and up to date pipeline forecast to be reviewed weekly with your manager
Effectively communicate and collaborate with the Customer Success & Support teams to ensure client satisfaction
Actively participate and contribute to team meetings, Slack discussions & 1:1s
Leverage a mix of communication methods (phone, meeting, in mails, emails) to proactively engage and grow your accounts

Requirements

What you’ll need

3-4 years experience in B2B Sales
Prior outbound or prospecting experience is a plus!
A track record of achieving and/or exceeding targets through upsell and growth
Unbeatable listening skills. It’s one thing to talk, it’s another to listen. You will need to hone in on what the customer is truly asking for, and be able to reflect back.
Extensively worked within CRM such as HubSpot or Salesforce
Obtained a Bachelor's degree or equivalent

Benefits

Comp & perks

Time-Off: 3-weeks vacation + 1 week Sick Days + 3-summer days + your birthday is a holiday (seriously! log-off and hang out with the fam or go do something fun)
Benefits: Dental, Health, Life, Mental Health Consultations (GreenShields+)
Tools: Top of the line hardware and the best collaboration software for remote work so you can be as productive as possible while working from home
The Best Coworkers Ever: If you ask anyone that has worked at EventMobi, they will tell you that their fellow Mobiers are the best part of their experience! Don't underestimate the positive impact of caring co-workers have on your everyday happiness.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Account RetentionPipeline ManagementSales ForecastingTarget AchievementProspecting

Soft Skills

Listening SkillsCommunicationCollaborationRelationship BuildingTeam Participation