Account Manager – Europe

EventMobi

Account Manager at EventMobi managing B2B customer relationships in a fully remote role. Focused on driving product adoption and customer satisfaction within a global sales team.

Posted 7/19/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSenior💰 €110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B Sales and Event Management, focusing on customer retention, product adoption, and relationship building. Proficient in managing customer accounts and utilizing CRM tools to drive growth and achieve targets.

Highest-signal resume keywords

B2B Sales ExperienceEvent ManagementCustomer Relationship ManagementFluency in English and GermanSaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer RetentionAccount ManagementUpsellingProduct AdoptionPipeline Forecasting

Soft Skills

Proactive EngagementRelationship BuildingCommunication

Tools & Technologies

HubSpotSalesForceEvent TechnologyAV SolutionsVirtual Events

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Customer SuccessOnboardingTrainingProduct DemosAccount-Level Debriefs

About the role

Key responsibilities & impact

Manage a pipeline of existing customer business to drive customer retention & growth and achieve Net Revenue Retention & Account Retention Targets
Be the first point of contact for our amazing customers when they need help
Be responsible for initial onboarding, strategy conversations and building ongoing relationships with key customers
Drive product adoption and achieve the highest level of customer success through proactive engagement and support
Build long-term relationships with 60+ accounts by conducting regular onboarding calls, training, account-level debriefs, product demos & check-in calls
Stay on top of active events and manage projects from conception to post-event by liaising with various team members from graphics design, support, product and professional service teams
Maintain a clean and up to date pipeline forecast to be reviewed weekly with your manager

Requirements

What you’ll need

2 - 3 years experience in B2B Sales and Event Management (SaaS preferred)
Experience working with event technology, including: registration, event app, badges, AV solutions, virtual events
A track record of achieving and/or exceeding targets through upsell and growth
Obtained a Bachelor's degree or equivalent
Extensively worked within CRM such as HubSpot or SalesForce
Fluency in English and German is required

Benefits

Comp & perks

25 vacation days + 3-summer days + your birthday is a holiday
Opportunities to meet your co-workers in person in one of the WeWork Co-working Offices throughout the year
Top of the line hardware and the best collaboration software for remote work