Euna Solutions

Solutions Engineer

• Join Account Executives on discovery calls to validate customer pain points and establish immediate domain credibility with prospects who can tell the difference between product knowledge and real experience
• Participate in executive-level meetings on enterprise opportunities, lending the kind of practitioner authority that moves deals forward at the decision-making level
• Consult on RFP responses to ensure Euna's language reflects how practitioners actually think and that requirements are interpreted the way customers intend them
• Represent Euna at marquee industry conferences — GFOA, NIGP, NACo, NASBO, and others — building authentic relationships with finance directors, procurement officers, and grants administrators
• Develop thought leadership content — white papers, articles, webinars, and conference presentations — that positions Euna as a trusted voice in the practitioner community
• Advise product teams on operational realities and regulatory requirements so that roadmap decisions and feature framing reflect how practitioners actually work
• Facilitate domain-specific sessions at Customer Advisory Boards and Eunaverse, Euna's annual customer conference, as a featured contributor practitioners genuinely look forward to hearing from.

Solutions Consultant

DevOps Engineer

• Maintain and enhance existing infrastructure components, scripts, and automation — with a focus on writing clean, maintainable code
• Support CI/CD pipelines by contributing to configuration, troubleshooting failures, and implementing improvements under the direction of senior engineers
• Write and maintain Infrastructure as Code (IaC) using Terraform, following established team standards and conventions
• Contribute to observability solutions by adding or updating monitoring dashboards, alerts, and log queries (Prometheus, Coralogix, Datadog, or similar)
• Participate in code reviews, learning from feedback and applying coding best practices to infrastructure-related services
• Assist in incident response activities — helping with investigation, documenting findings, and implementing fixes with guidance
• Apply programming skills in one or more languages (e.g., Python, Go, or JavaScript) to build or improve internal tooling
• Learn and apply SRE principles as you contribute to the team’s ongoing reliability and performance work

Site Reliability Engineer

Implementation Specialist

• Serve as the primary point of contact for clients during the onboarding process.
• Conduct kickoff meetings, gather business processes and resulting requirements, and provide expert guidance on best practices for implementing and configuring our SaaS products to meet their unique needs.
• Carry out basic project management activities, notably that the work you are delivering falls within the scope of the implementation, that there are well planned & reliable communications, that you continuously evaluate points of risk and opportunity, and providing customer advice and assistance with their change management.
• Customize system settings, workflows, and integrations to align with client requirements while using out-of-the-box functionality to minimize customizations whenever possible.
• Work closely with sales, product management, customer success, and technical support teams to ensure a seamless transition from the sales cycle to adoption.
• Engage the project team to develop and deliver comprehensive training sessions to educate clients on the features and functionalities of our SaaS products.
• Identify and address implementation challenges, working closely with internal teams to troubleshoot and resolve issues promptly.
• Actively contributes to the enhancement of implementation processes and methodologies.

Implementation Manager – Grants

Security Engineer

• Assess and mitigate AI/ML-specific security risks
• Implement and maintain security tooling, automation, and processes across AI/ML pipelines and infrastructure
• Define and enforce secure AI development practices across the full SDLC
• Evaluate and secure agentic AI systems
• Contribute to AI governance initiatives
• Embed AI security controls cross-functionally across engineering and operations teams
• Own AI security projects end-to-end, from conception through delivery

AI Security Engineer

Full-stack Engineer

• Design and architect scalable, SaaS applications built on .NET and modern cloud services
• Collaborate with product and engineering stakeholders to translate business needs into robust technical designs
• Lead the adoption of suitable cloud services, frameworks, and design patterns
• Ensure compliance with security and privacy standards such as SOC 2
• Mentor and support development teams in best practices for C#/.NET and DevOps automation
• Monitor and optimize system performance, reliability, and scalability
• Evaluate and integrate emerging technologies
• Document and communicate architectural decisions, standards, and reference implementations
• Provide leadership in resolving complex technical challenges

Senior Software Architect

Manager

• Own the full partner ecosystem across Euna's vertical markets — higher education, healthcare, nonprofits, and tribal government — building referral, reseller, and service partner pathways that generate measurable pipeline
• Scout, evaluate, and onboard new partners across technology, services, associations, and channel, presenting clear business cases for each opportunity
• Lead Euna's presence and influence within key trade associations, pursuing leadership roles and driving thought leadership content in partnership with Marketing
• Track and report on partner-sourced and partner-influenced pipeline, holding partners accountable to agreed commitments
• Support the sales team in partner communication and deal management, ensuring smooth collaboration across the full opportunity lifecycle
• Bridge insights from association relationships back to internal teams — surfacing emerging priorities that inform product and go-to-market strategy
• Collaborate across Sales, Marketing, Product, and Customer Success to keep partner activity aligned with broader company goals

Alliance Manager

• Design, implementation, and testing of software applications
• Support and troubleshoot existing software in production
• Contribute to technical documentation

Associate Software Developer

Systems Engineer

• Own the architecture and evolution of the shared components
• Design and build the CI/CD patterns, deployment pipelines, observability tooling
• Lead the team on AI tooling adoption
• Carry work from requirements shaping and solution design through deployment
• Articulate a clear engineering direction to your team and to stakeholders
• Actively grow the engineers around you

Senior Agentic Systems Developer

• Guide public sector clients through all stages of product implementation
• Analyze business needs, recommend best practices, and ensure smooth completion of multiple concurrent implementations
• Become a subject matter expert in Euna Budget Professional’s budgeting system
• Collaborate with clients to identify gaps and improvements to be built in the system to provide an efficient budgeting tool
• Lead internal stakeholders to deliver the reporting, integration and product solutions needed by the client
• Prepare and migrate client data using Euna Budget’s data load interface
• Oversee multiple implementations from post-sales to full utilization of Euna Budget’s products
• Define timelines, track progress, and maintain regular communication with clients
• Identify and resolve implementation challenges by collaborating with internal teams to deliver optimal results

Implementation Manager – 1 Year Contract

• Lead client discovery sessions to understand current-state business processes, grant program structure, stakeholder roles, and system requirements
• Facilitate working sessions with agency staff, program managers, and technical contacts to surface configuration requirements and identify gaps
• Produce and maintain discovery documentation, requirements matrices, and process maps that serve as the foundation for configuration and training
• Translate discovery findings into a clear, agreed-upon implementation scope and configuration plan
• Deliver implementations in full alignment with Euna's Implementation Methodology, adapting approach to client complexity and maturity
• Configure client instances of Euna Grants based on documented business requirements; develop and maintain comprehensive configuration documentation
• Demonstrate deep knowledge of the grant lifecycle — from pre-award through close-out — and articulate the specific role Euna Grants plays at each stage
• Conduct UAT, document issues, create support tickets, and monitor resolution to closure
• Lead client trainings across a range of audiences — from end users to agency leadership — in virtual and written formats
• Support requests for client training, troubleshooting, and project-related work as needed
• Proactively identify and escalate project risks to Project Management
• Ensure client feedback requests contain sufficient detail for successful execution before routing for action
• Identify and document system functionality gaps; partner with Product and Development on enhancement opportunities
• Participate in cross-functional activities including requirements gathering and business process modeling
• Play a meaningful role in onboarding new hires and contributing to team knowledge-sharing

Implementation Manager – ECP, Grants

• Directly manage all PM team members — Program Managers, Project Managers, Technical PM, and Project Coordinator — including performance, development, and accountability.
• Conduct structured 1:1s, set SMART goals, and maintain a consistent coaching cadence across the team.
• Identify skill gaps, support career growth, and make staffing and leveling recommendations to the Senior Director.
• Lead hiring for open PM team roles: define the candidate profile, partner with recruiting, and make final hiring decisions.
• Build a team culture grounded in accountability, transparency, and continuous improvement — where feedback flows both directions and people grow.
• Maintain active visibility into all state implementation portfolios — Illinois, Arizona, Connecticut, Indiana, Rhode Island, and new clients as they onboard.
• Own portfolio-level risk management: identify cross-project risks early, ensure mitigation is in motion, and escalate to the Senior Director when warranted.
• Allocate PM team resources across the portfolio — matching people to projects based on complexity, capacity, and development goals.
• Review and approve project plans, milestone commitments, and SOW deliverables before they go to clients or leadership.
• Monitor delivery health indicators across the portfolio and hold the PM team accountable to timelines, quality standards, and client commitments.

Portfolio Manager – ECP, Grants

Project Manager

• Lead enterprise-level Euna Grants implementation projects from initiation through closure, maintaining clear ownership of scope, schedule, budget, and quality
• Develop and maintain project charters, schedules, risk registers, RAID logs, and decision registers in alignment with ECP standards and state agency governance requirements
• Facilitate project meetings, executive briefings, and steering committees with state-level sponsors and decision-makers
• Monitor project performance against established baselines — identify risks and issues early, drive mitigation, and escalate to the Portfolio Manager when warranted
• Ensure all project activities comply with Euna's Code of Ethics, security standards, and applicable public sector regulations
• Apply ECP's delivery frameworks and methodology consistently across your engagement — adapting where needed without abandoning standards
• Serve as the primary point of contact for your assigned state agency clients — building trust, managing expectations, and maintaining transparency throughout the project lifecycle
• Partner with customer project managers and agency leads to establish shared milestones, delivery responsibilities, and readiness activities
• Conduct executive-level reporting for client steering committees and provide regular status updates that are accurate, clear, and stakeholder-appropriate
• Navigate complex multi-agency relationships with professionalism — you can hold a difficult conversation without damaging the partnership
• Coordinate delivery across ECP's Implementation, Technical Solutions, and OCM workstreams — keeping shared timelines, dependencies, and risks visible to the right people
• Partner with the Project Coordinator to maintain documentation accuracy, meeting cadences, and action item follow-through
• Contribute to lessons-learned reviews and continuous improvement efforts — flagging patterns or gaps that the PMO Lead or Portfolio Manager should know about
• Participate in scoping conversations for new engagements when PM input on your state's portfolio or related work is helpful; review SOW commitments that affect your projects before they are finalized
• Play a meaningful role in onboarding new hires and contributing to team knowledge-sharing
• Actively adopt and embed AI tools into your daily work — whether drafting documentation, accelerating analysis, preparing for client meetings, or identifying workflow improvements
• Perform other job-related duties as assigned.

Project Manager – ECP, Grants

• Lead client discovery sessions to understand current-state business processes, grant program structure, stakeholder roles, and system requirements
• Facilitate working sessions with agency staff, program managers, and technical contacts to surface configuration requirements and identify gaps
• Produce and maintain discovery documentation, requirements matrices, and process maps that serve as the foundation for configuration and training
• Deliver implementations in full alignment with Euna's Implementation Methodology, adapting approach to client complexity and maturity
• Configure client instances of Euna Grants based on documented business requirements; develop and maintain comprehensive configuration documentation
• Conduct UAT, document issues, create support tickets, and monitor resolution to closure
• Lead client trainings across a range of audiences — from end users to agency leadership — in virtual and written formats
• Proactively identify and escalate project risks to Project Management
• Participate in cross-functional activities including requirements gathering and business process modeling

• The Portfolio Manager leads ECP's Project Management team — delivering enterprise-scale Euna Grants implementations for state government clients.
• Manage day-to-day delivery health across a multi-state portfolio.
• Conduct structured 1:1s, set SMART goals, and maintain a consistent coaching cadence across the team.
• Lead hiring for open PM team roles and build a team culture grounded in accountability, transparency, and continuous improvement.
• Maintain active visibility into all state implementation portfolios.
• Own portfolio-level risk management and serve as the escalation point for client delivery issues.

Administrative Assistant

• Own the daily operations of the Oakville office — from facilities and vendors to supplies, safety, and everything in between
• Drive continuous improvement by identifying operational gaps, building the business case, and leading the fix
• Manage vendor relationships and service delivery, including quotes, negotiations, and performance oversight
• Partner with IT to keep meeting rooms, technology, and collaboration spaces running without a hitch
• Plan and coordinate office events, onboarding logistics, and employee engagement initiatives
• Serve on the Joint Health & Safety Committee (JHSC) and champion a safe, compliant workplace
• Support budget tracking and make smart, cost-conscious decisions on behalf of the office

Solutions Consultant

Site Reliability Engineer

Implementation Manager – Grants

AI Security Engineer

Senior Software Architect

Alliance Manager

Associate Software Developer

Senior Agentic Systems Developer

Implementation Manager – 1 Year Contract

Implementation Manager – ECP, Grants

Portfolio Manager – ECP, Grants

Project Manager – ECP, Grants

Implementation Manager – ECP, Grants

Portfolio Manager – ECP, Grants

Office Manager