Equinix

Technical Program Manager

• Drive strategic roadmap initiatives for new product offerings
• Collaborate with cross-functional teams to ensure effective execution of programs
• Oversee delivery of high-complexity enterprise-level technology programs
• Communicate project progress and manage cross-functional issues

Principal Technology Program Manager

Product Marketing

• Conduct analysis to identify GTM challenges across functions and regions, providing data-driven recommendations.
• Support the development of solutions and transformation plans in alignment with CRO priorities.
• Collaborate with GTM stakeholders to ensure strategy connects effectively with tactical execution.
• Convert strategic objectives into project plans with clear milestones, timelines, and tracked KPIs.
• Ensure project deliverables are aligned with CRO OKRs and intended transformation outcomes.
• Monitor and report on day-to-day execution of initiatives across Sales, Marketing, and Customer Success teams.
• Coordinate the activation of Sales Plays, ensuring field readiness and tracking adoption metrics.
• Support GTM planning activities, including data analysis for segmentation and prioritization efforts.
• Partner with Enablement and GTM Ops to help integrate initiatives into frontline workflows.
• Work with cross-functional partners to identify dependencies across strategy, systems, and processes.
• Prepare updates and materials for leadership communications and business reviews.
• Facilitate consistent communication loops to ensure team alignment and feedback gathering.
• Track and report on KPIs to measure the impact of strategic programs.
• Analyze performance data to identify opportunities for optimization and process adjustments.
• Assist in updating playbooks, tools, and processes based on field feedback and performance data.
• Collaborate with team members to share best practices and strengthen collective execution.
• Contribute to a culture of agility, transparency, and collaboration.

GTM Strategy – Execution Manager

Software Engineer

• Own creation of customer-specific ROI models, TCO analyses, and business cases
• Translate customer environments into clear value narratives
• Produce Excel-based models and value justification packs
• Lead customer-facing workshops and presentations
• Apply deep experience in digital transformation to shape value frameworks
• Build structured, repeatable tools and methodologies

Senior Manager, Industry Value Engineering

• Analyze GTM challenges across functions and regions.
• Support design of solutions and transformation plans aligned with CRO priorities.
• Collaborate with GTM leadership to connect strategy with tactical execution.
• Translate objectives into actionable programs with clear milestones and KPIs.
• Ensure alignment between CRO OKRs and transformation outcomes.
• Drive execution across Sales, Marketing, and Customer Success teams.
• Assist in design and activation of Sales Plays, ensuring readiness and tracking.
• Contribute to GTM planning activities such as segmentation and prioritization.
• Partner with Enablement and GTM Ops to embed initiatives into frontline rhythms.
• Work with GTM leaders to align dependencies across strategy, systems, and processes.
• Provide insights and updates for leadership communications and reviews.
• Maintain structured communication and feedback loops for alignment.
• Monitor KPIs to measure impact of strategic programs.
• Use data and insights to optimize execution and inform adjustments.
• Support improvement of playbooks, tools, and processes based on feedback.
• Mentor team members to strengthen execution and strategic thinking.
• Promote a culture of agility, transparency, and collaboration.

Senior GTM Strategy & Execution Manager

Operations

• Shape the narrative for the DCOO and DIO LT—strategy updates, operational readouts, and business reviews.
• Drive clarity and structure in executive discussions to accelerate decisions and alignment.
• Lead the annual strategy cycle for DIO, ensuring enterprise direction is translated into clear operational goals, KPIs, and prioritized bodies of work.
• Drive rollout, enablement, and change management to ensure new processes are adopted consistently across teams.
• Convert ambiguous, high-stakes initiatives into clear, executable programs with defined scope, ownership, governance, and measurable outcomes.

Senior Director, Digital Strategy & Operations

Director

• Design, lead, and sustain the enterprise improvement system
• Ensure improvement efforts are outcome-oriented and embedded in leadership behaviors
• Provide senior-level guidance on improvement work initiation, leadership, and sustainment
• Coach enterprise leaders on leading effective efforts and translating strategic priorities into actionable change
• Lead targeted, high-impact improvement efforts, partnering closely with HR on cultural foundations

Senior Director, Enterprise Improvement System – Enablement

Business Operations

• Partners with Sales, Commercial, and CRO leadership to identify and prioritize high-impact GTM process improvements aligned to revenue objectives
• Helps define and refine scalable operating models across core Lead-to-Cash process areas
• Develops lightweight business cases and ROI assessments to inform prioritization decisions
• Collaborates cross-functionally to translate strategic initiatives into clear process, policy, and system requirements
• Leads design and documentation of global process standards across key GTM domains (e.g., qualification, opportunity management, pricing, approvals, renewals)
• Defines roles, responsibilities, stage criteria, and handoffs across functions to eliminate ambiguity and friction
• Establishes governance structures and ensures consistent global adoption of standardized processes
• Drives continuous improvement by identifying breakdowns, root causes, and opportunities for simplification
• Partners with CRO and cross-functional teams (Sales, CS, Commercial, Finance, Legal, Technology) to execute prioritized initiatives
• Translates business needs into actionable requirements and collaborates with digital/technology teams through implementation
• Supports rollout of new processes and ensures alignment with enablement and communication plans
• Measures impact of changes using defined success metrics and drives iterative refinement
• Acts as a trusted advisor to Sales and CRO leaders on GTM process effectiveness and scalability
• Works closely with CRO and Technology teams to ensure process, policy, and system alignment
• Considers up- and downstream impacts of process changes across the full customer lifecycle

Senior GTM Business Process Architect

Solutions Engineer

• Position the Global Platform Lead strategic platform discovery and qualification for major enterprise opportunities, establishing trusted advisor status with senior and C-level stakeholders across multi-region accounts.
• Champion the platform promise of reach, reliability, and interconnection, positioning Equinix’s differentiated advantage across data center, digital services, and managed services portfolios.
• Translate complex platform and ecosystem capabilities into compelling, outcome-oriented narratives tailored to executive and business personas.
• Own the technical win end-to-end: whiteboarding, high-level discovery, and comprehensive technical account plan development.
• Drive stakeholder relationship management across the sales team, leading the technical engagement process and channeling product feedback to improve portfolio outcomes.
• Go into every customer engagement fully prepared: personas, research, desired outcomes, and disciplined AE partnership.
• Articulate the full value of Equinix’s interconnection portfolio, including Equinix Fabric and cross-connects, to senior technical and business stakeholders across enterprise accounts.
• Position ecosystem value and differentiated interconnection advantage across multiple personas and lines of business.
• Develop and document reference architectures and strategic use cases that drive measurable customer outcomes and expand platform adoption.
• Own end-to-end architecture strategy for assigned enterprise accounts, delivering consistent, comprehensive, and accurate technical account plans.
• Drive global technical strategy across complex, multi-stakeholder engagements, coordinating across supporting GTM teams to deliver a unified and superior customer experience.
• Lead customer workshops, executive briefings, and whiteboard sessions for transformational technology decisions spanning hybrid and multi-cloud modernization journeys.

Principal Solutions Architect

• Manage the creation of a regional sales strategy and annual operational plan
• Act as a trusted advisor to senior leadership within the sales leadership team
• Ensure operational plan aligns with overall CRO sales growth strategy
• Utilize data analytics and advanced insights to monitor sales productivity
• Identify and lead regional and global initiatives to innovate and streamline global sales processes
• Establish, evolve and monitor KPIs for sales and sales operations
• Champion the voice of sales ensuring that sales feedback informs operational strategies

Senior Director, Sales Strategy and Operations

GTM Business Process Architect – Manager

Human Resources

• Partner with the Risk, Policy & Compliance team on ER strategy and translate it into actionable aspects.
• Lead, develop, and performance-manage a global team of 10–12 ER 'Advisors', building depth of expertise, consistent decision-making, and strong professional standards.
• Provide oversight and guidance on complex, sensitive, or high-risk ER cases, ensuring quality, consistency, and defensibility of outcomes across jurisdictions.
• Act as a senior advisor to HR leadership, Legal and global investigations, and business executives on employee relations risk, trends, and critical matters.
• Balance global standards with local legal and cultural requirements, working closely with Legal teams to ensure compliant and pragmatic solutions.
• Leverage ER data and trend analysis to identify systemic issues, inform policy and process improvements, and provide actionable insight to senior leadership.
• Oversee engagement with external counsel where required, supporting legal teams with litigation strategy, settlement decisions, and cost-effective resolution of disputes.
• Assess, interpret, and apply employment law and regulatory requirements to employee relations matters, providing practical, risk-aware advice to managers and People partners.
• Drive preventative ER approaches through leader education, guidance, and tooling.

Director, Employee Relations

• Lead creation and delivery of executive‑level materials, including board presentations, investment proposals, strategy documents, and quarterly business reviews
• Drive cross‑functional coordination of real estate initiatives across Global Real Estate, Design and Construction, Finance, Legal, Operations, and external partners
• Support executive decision‑making by synthesizing complex data into clear, compelling narratives and actionable recommendations
• Build and maintain advanced real estate financial models, portfolio analytics, and enterprise‑wide scenario analyses
• Conduct deep market research on global data center markets, power and land availability, competitive dynamics, and regulatory landscapes
• Create clear, high-quality communication materials for internal and external audiences, including GRE leadership, cross-functional teams, and senior executives.

Director, Real Estate

• Design and implement comprehensive tax strategies aligned with the company’s REIT structure and business objectives.
• Advise senior leadership on tax implications of strategic initiatives, including mergers, acquisitions, JV structures, and new products and systems.
• Lead tax planning efforts to support operational efficiency and shareholder value.
• Evaluate and implement tax credits and incentives relevant to technology and data center operations.
• Address emerging tax issues related to AI, cloud infrastructure, and data center investments.
• Support international expansion and cross-border transactions with appropriate tax planning.
• Identify and mitigate tax risks through proactive planning and audit readiness.
• Review tax provisions and related memos for US GAAP purposes.
• Review and as needed manage external audits and financial disclosures.
• Oversee management of all aspects of tax compliance, including federal, state, local, and international filings.
• Oversee the maintenance of internal controls to ensure compliance with SOX and other regulatory requirements.
• Recruit, lead and develop a high-performing tax team, fostering a culture of excellence and continuous improvement.
• Collaborate with finance, legal, real estate, and operations teams to integrate tax considerations into business decisions.
• Manage relationships with external advisors, including tax consultants, legal counsel, and regulatory agencies.

VP, Tax

• Install and configure network devices which include rack and stack of equipment such as routers, servers, switches, and firewall of different brands such as Cisco, Juniper, F5, Super micro, HP, Microsoft, and Oracle etc.
• Install software updates and security patches for customer equipment
• Install cross-connects Unshielded Twisted Pair (UTP) and Fiber and patch cables
• Provide remote technical support via phone call, email communication, web application (Cisco WebEx and Team viewer) etc. for emergency network outages and troubleshooting of network equipment, switches, and servers
• Monitor network activities such as alert reports, error reports and network performance statics; report to ensure uptime and efficient resolution of issues
• Assess and recommend customers of a better way to enhance network operations and integrated hardware/ software
• Prepare and maintain documentation of customer network inventory, troubleshooting procedure and resolution to the issues
• Maintain proper record of work operations, events, and logs to produce concise reports to company management
• Upgrade network equipment such as fan, Dual In-Line Memory Module (DIMM), motherboard, Small Form-factor Pluggable (SFP), Redundant Array of Independent Disks (RAID) controller, blade servers, hard drive etc.
• Perform tape backup to protect important customer information
• Perform layer three ping and traffic testing using JDS Uniphase (JDSU), Optical Time Domain Reflectometer (OTDR) to locate fault on fiber network
• Advanced usage of Fluke Network testers for certifying Unshielded Twisted Pair (UTP) and fiber cables
• Supports the operations and security and critical facilities personnel team for breaks or other activities, when necessary

Data Center Customer Operations Engineer II

• Serve as GTM lead for assigned products, solutions, or strategic initiatives
• Define target markets, customer journeys, sales motions, channel/partner strategy, and success metrics
• Collaborate with Product, Product Marketing, Sales, Customer Success, Finance, Operations, and regional teams
• Lead the annual strategic planning process in conjunction with key stakeholders
• Partner with Revenue Operations, Finance, and Marketing to define, track, and analyze GTM KPIs
• Monitor enterprise and hyperscale customer priorities and translate insights into value propositions