Enova International

Full-stack Engineer

• Take ownership of the development of our systems and applications.
• Team up with technical stakeholders to help build out AI tooling for the enterprise.
• Enhance our collaborative environment by supporting the engineers on your team through mentorship and knowledge sharing.
• Build and maintain tooling and solutions that address engineering challenges across our application platforms.

Senior Software Engineer – Platform

Account Manager

• Manage the day-to-day performance and execution of Account Managers and ISO Success Managers across OnDeck Products.
• Drive accountability to monthly sales targets, quotas, pipeline goals, and key performance metrics.
• Support team members with pipeline management, partner follow-up, policy questions, process guidance, and production needs.
• Monitor daily, weekly, and monthly funnel metrics at both the team member and ISO partner level to identify trends, risks, and growth opportunities.
• Lead team huddles, participate in sales meetings, and provide updates in leadership meetings as needed.
• Coach team members through regular feedback, performance check-ins, development conversations, and employee assessments.
• Partner with Business Development to support partner strategy, strengthen ISO relationships, and maximize activity across key accounts.
• Own and manage escalations to Operations, Underwriting, Fraud, and other internal teams to remove blockers and improve partner/customer experience.
• Roll out key product, process, policy, and HR-related updates to the team, ensuring clear communication and adoption.
• Optimize partner coverage and book management across Account Managers and ISO Success Managers.
• Maintain a strong sales culture built on accountability, urgency, teamwork, commitment, and partner success.
• Identify process gaps, partner friction points, and business opportunities that can support continued ISO channel growth.
• Serve as a subject matter expert on ISO partner management, relationship building, compliance expectations, and sales process execution.

Sales Manager, Partnerships

Financial Planning and Analysis

• Lead the development, implementation, and multi-year management and monitoring of the Bank’s CRA Strategic Plan. Ensure goals are measurable, attainable, and aligned with the bank’s business model.
• Provide quarterly reporting on performance against goals, emerging regulatory risks, and community impact.
• Maintain and update the CRA Policy and Public File, ensuring full transparency and compliance with applicable rules.
• Identify and manage high-impact relationships with Community Development Financial Institutions (CDFIs), non-profits, and government agencies to identify and facilitate Qualified Investments and Community Development Loans.
• Develop creative service opportunities for staff that leverage the Bank’s unique technology expertise to benefit Low-to-Moderate Income (LMI) individuals and small businesses and LMI communities.
• Conduct ongoing community needs assessments to ensure the Bank’s CRA activities are responsive to the specific needs of its Assessment Area.
• Lead the timely and accurate annual filing of CRA data in accordance with regulatory deadlines.
• Coordinate the administration of CRA examinations and serve as the primary point of contact for regulators.
• Coordinate with Internal Audit and third-party reviewers to proactively identify and remediate program weaknesses.

Community Reinvestment Act (CRA) Officer

IT Support

• Working a Hybrid schedule that changes based on business needs and on-call rotation
• Provide end-user support on Windows, macOS, Google Meets & other supported systems and applications
• Maintain and support conference room technology, including regular equipment health checks and providing on-site technical assistance for high-priority meetings and corporate events.
• Facilitate the technical onboarding of new hires, ensuring all accounts, hardware, and software are provisioned and ready for their first day.
• Manage the lifecycle of IT assets, including the issuance, receipt, and inventory tracking of hardware and peripherals.
• Develop and update Knowledge Base Articles (KBAs) to promote user self-service and improve first-contact resolution rates.
• Identify opportunities to automate processes to eliminate repetitive tasks and increase overall service desk efficiency.
• Provide multi-channel technical support (phone, email, chat) as the primary point of contact for resolving hardware, software, and network issues.
• Provision and deploy workstations from initial imaging to final delivery, ensuring all systems meet security standards and are pre-configured with necessary software.
• Serve as a critical link in the escalation chain, identifying high-priority or systemic issues and ensuring they are promptly transitioned to the appropriate engineering teams or leadership.
• Facilitate IT asset shipments by receiving and processing equipment deliveries, which includes the physical ability to lift and relocate packages up to 40 lbs as needed for inventory organization.
• Travel to the Chicago office for training.

Help Desk Associate

DevOps Engineer

• Directly manage a 5 person SRE team.
• 50/50 mix between technical and non-technical responsibilities.
• Balance and prioritize team activities, including operational tasks, projects, and reliability improvements.
• Oversee on-call rotations and incident management to ensure quick and effective resolution of issues.
• Monitor and report on team performance metrics to identify trends and drive improvements.
• Partner with Product Engineering and Business teams to develop and implement sound operational strategies.
• Promote operational best practices and establish scalable processes for system reliability and performance.
• Mentor and develop team members to foster a collaborative and high-performing environment.
• Lead recruiting efforts and support onboarding for new hires to build a cohesive team.

Site Reliability Engineer – Team Lead

People Operations

• Act as the first point of contact for employee concerns, independently diagnosing and resolving routine issues from beginning to end.
• Apply and interpret HR policies and procedures to provide clear, consistent guidance to employees and managers.
• Support managers through coaching on documentation, policy application, and conflict resolution.
• Proactively identify opportunities to streamline HR workflows and share insights to improve the employee experience.
• Maintain a solid understanding of HR functions and know exactly when and how to escalate complex issues to an HR Business Partner.
• Build professional credibility by collaborating with our Centers of Excellence (Compensation, Benefits, Talent Development) to ensure business needs are met.

People Resources Generalist

Marketing

• Manage day-to-day execution of consumer acquisition and portfolio Direct Mail programs, including data flows, performance reporting, campaign scheduling, and cost tracking.
• Implement and evaluate creative and targeting tests; clearly communicate insights and recommendations to stakeholders.
• Track and optimize campaign performance, recommending growth strategies and identifying data trends to inform decisions.
• Partner with external vendors (data providers, print partners) to ensure high-quality execution and continuous optimization.
• Collaborate cross-functionally with Business Intelligence, Data Science, and Marketing Analytics to improve reporting, unlock insights, and drive program performance.

Marketing Specialist – Direct Mail

• Customer Experience - Drive and own the creation of various customer life cycles by identifying the correct types of outreach and their frequencies.
• Campaign Management – Develop and implement automated direct marketing and email campaigns within a CRM platform to drive lead conversion, improve customer portfolio performance, and support product launches/changes.
• AI Strategy & Optimization - Utilize AI tools to supercharge marketing campaigns, data analysis, and process improvements.
• Reporting & Analytics – Report and monitor segment performance and campaign performance including audience, monthly trends, email metrics and conversion.
• Testing Programs – Develop robust A/B and multivariate testing programs to optimize portfolio performance (email, DM, SMS, etc.)
• Best Practices – Maintain clean email marketing lists to minimize occurrences of unsubscribes, bounce rates and spam reports.
• Communicate & Collaborate – Partner with internal departments (Legal & Compliance, Analytics, Creative Services, Business Intelligence, Data Services, and Tech) and marketing team members to execute projects and tests.

Lifecycle Marketing Specialist

Business Analyst

• Support the development of competitive intelligence capabilities across the organization, including managing internal/external data sources and maintaining the dashboard
• Monitor key competitors, emerging trends, and potential disruptors; contribute to competitive profiles, win/loss analyses, and market landscape assessments
• Assist in executing the organization’s consumer learning agenda, supporting research projects from design and questionnaire development through analysis and reporting
• Synthesize data from multiple customer sources (e.g., surveys, first-party data/customer analytics, secondary research) into clear insights with recommendations
• Apply a business-oriented mindset to uncover the “so what” behind the data and support brand growth initiatives
• Advocate for the voice of the customer by sharing insights across the organization
• Identify new customer and competitive AI insight capabilities for fresher data faster

Consumer Insights Analyst

Product Manager

• Own the product lifecycle for platform features, from discovery through delivery and iteration
• Partner with stakeholders across business, engineering, and analytics to identify opportunities and define product strategy
• Prioritize initiatives and manage a product roadmap aligned to business goals and platform evolution
• Elicit, document, and validate business requirements, partnering with engineering to ensure alignment with technical feasibility and scalable solutions.
• Drive alignment across cross-functional teams, ensuring clarity on priorities, scope, and timelines
• Collaborate closely with engineering teams throughout development, making tradeoff decisions as needed
• Measure and evaluate product outcomes, using data to inform decisions and continuous improvement

Platform Product Manager

Customer Support

• Respond to incoming customer calls, addressing their questions and providing service
• Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services
• Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience
• Uphold exceptional customer service standards through articulate and effective verbal and written communication
• Keep customer accounts meticulously updated with accurate information

Customer Service Representative

Sales

• Coach a team of Salesforce engineers and admins, fostering a culture of growth, autonomy, and high performance.
• Act as a force multiplier by removing roadblocks, clarifying decision-making, and refining execution processes.
• Partner with cross-functional leaders to align Salesforce investments with company-wide operating priorities.
• Oversee planning, estimation, and prioritization; balance "speed-to-market" with long-term architectural health and data quality.
• Ensure disciplined practices around design reviews, release readiness, and incident retrospectives.
• Serve as the escalation point for complex integrations and end-to-end solutions spanning Salesforce and adjacent systems.

Salesforce Team Lead

Business Operations

• Scope, plan, and execute end to end customer remediations due to system issues with an emphasis on root cause investigation, system fix implementation, redress action planning, and data analysis in a cross functional collaborative setting
• Take full ownership of the issue management lifecycle; ensure that gaps are not just flagged, but pursued until a permanent fix is implemented and tested
• Demonstrate a results-driven mentality by independently coming up with opportunities, validating hypotheses with stakeholders, and driving cross-functional solutions into reality
• Proactively identify production or compliance exceptions, assess their impact on the business and customers, and resolve them or escalate to the management team as necessary.
• Gain expertise in product offerings, brand, state compliance matrix, transactional logic, and funding/payment processes, and document this knowledge.
• Utilize your subject matter expertise to create and manage processes and monitoring systems that ensure compliance with internal and regulatory guidelines for products, technology, and processes.
• Analyze customer complaint data to identify trends, develop recommendations, and support the implementation of process improvements based on these insights.
• Assist with ad hoc data requests related to external and third-party business audits.

Business Operations Associate

Account Executive

• Engage with declined or non-fit applicants via phone, email, and SMS to understand the SMB’s business goals, needs, and financial profile.
• Deliver a transparent, consultative experience by curating a solution clearly and setting accurate expectations.
• Analyze credit files, business performance, industry type, and borrower needs to identify the appropriate product fit.
• Submit complete and accurate applications, and proactively manage lender requests and updates.
• Own daily pipeline execution: new declines, re-engagements, callbacks, doc request, offer presentation, and lender updates.
• Achieve monthly KPI targets related to assigned opportunities, volume funded, funded deals, revenue contribution

Lending Account Executive

• As a Senior Software Engineer on our Product Consumer team, you’ll be designing and implementing technical solutions to business problems.
• You’ll collaborate with other engineers to build the best systems for the problem at hand, learning from Lead Engineers and Architects, while mentoring junior developers.
• Most problems have multiple solutions and we need your expertise to figure out which one is best and drive to completion.
• In addition, you will work with Product Management, Analytics, and Operations to deliver business value.
• Our most successful Senior Engineers are able to tackle a variety of tasks from designing microservices, operational issues, production debugging, risk mitigation and management, and the ability to pair with others outside of your immediate team in order to accomplish any task.