Endurance

Claims Specialist

• Manage a casualty claims portfolio focused on Construction Defect, Job Site Bodily Injury, OCIP/CCIP, and New York Labor Law matters , including coverage analysis, exposure assessment, reserving, and claim resolution.
• Communicate loss assessments and recommendations to management and underwriting teams and provide written analysis of high-exposure claims and loss trends.
• Direct litigation strategy and oversee defense counsel to control expenses, achieve favorable outcomes, and resolve claims through negotiation and mediation.
• Analyze loss and expense trends, support improvement initiatives, and ensure timely, accurate documentation of claim activity, correspondence, and diary management.
• Represent the company's interests in meetings, negotiations, and mediations while collaborating with underwriters and actuaries throughout the renewal process.
• Maintain technical expertise in casualty claims handling, provide guidance on industry developments, and consult on policy and endorsement drafting as needed.

Senior Claims Specialist

Support Engineer

• Contribute to enhancing the design, development, and maintenance of our in-house Sompo Reserving Platform reserving system and tools.
• Execute data controls and validation processes.
• Collaborate with actuaries to maintain, enhance, and implement robust reserving methodologies within SRP workbook.
• Work within the Reserving Technical team to manage and compile the data sets used in the reserving process.
• Ensure that data queries and issues are duly recorded, effectively resolved, and clearly communicated.
• Carry out and enhance where appropriate quarterly reserving data controls and validation processes.
• Work with the Reserving Function to refine reserving segmentations and update reserving parameters as required.
• Execute and reconcile GLSU topsides in collaboration with the Finance Department.
• Sustain and optimize the central reconciliation process for SRP for both SQL and PowerBI interface, while actively seeking opportunities to enhance operational efficiency.
• Maintain and produce quarterly Solvency II report for UK regulatory reporting.
• Produce a range of core and regulatory reports to support the reserving process.

Technical Analyst

Risk

• Implement and support the Global Third Party Risk Management (TPRM) framework across North America, ensuring alignment with enterprise policies, standards, tools, and reporting requirements
• Oversee third-party governance activities across the full lifecycle, including onboarding, due diligence, ongoing reviews, renewals, and terminations
• Monitor regional third-party compliance with internal policies, governance standards, and applicable regulatory requirements, escalating operational, compliance, contractual, or vendor risks as needed
• Maintain governance trackers, dashboards, and reporting to provide visibility into the regional third-party portfolio, risk status, compliance obligations, and key milestones
• Partner with business owners, contract owners, and cross-functional teams including Legal, Compliance, Risk, Finance, Procurement, IT, and Operations to ensure timely documentation, performance monitoring, and issue resolution
• Identify process improvement opportunities, strengthen controls and documentation, and support training, audit, regulatory, and stakeholder communication activities related to third-party oversight

Third Party Risk Management Lead

• Handle Sompo Casualty claims (primary and/or excess) and related systems and processes
• Provide technical oversight and guidance to TPA claim handlers and supervisors
• Adherence to client-specific claim handling guidelines, providing coverage and analytical analysis of potential exposures
• Manage counsel where assigned; develop and execute strategy to control expenses and resolve litigated claims
• Establish appropriate reserves; Analyze loss and expense trends on a portfolio of claims and assist in the development and implementation of plans to improve results
• Ensure that all claim information is reviewed and accurately and timely recorded; proactively manage correspondence and claim files and maintain a current diary in compliance with company standards
• Effectively represent the company’s interests in meetings and negotiations; maintain a high level of claim and industry related expertise in order to assure technical competency and communicate to team members regarding significant issues and relevant changes
• Support underwriters and actuaries during the renewal process, communicating with and supporting underwriting and other functional groups within the organization

Senior Technical Specialist – General Liability Claims

Analyst

• Open, track, assign and monitor Risk Management Agency (RMA) Regional Compliance Office Cases
• Communicate with RMA Compliance personnel and other stakeholders (agents, UWs, field claims), and drafting formal responses to RMA Compliance Cases
• Research and Interpret policy provisions to provide formal written responses to RMA Regional Compliance Offices
• Assist with process and system improvements
• Assist in the continuous monitoring and the reporting processes as required by the SRA
• Monitor HyDRA (data mining reports) – the reports are downloaded, tracked, and assigned by analyst
• Other duties as assigned such as Quality Control reporting

Senior Quality Control Analyst

Actuary

• Develop, run, validate, and implement premium rating, reserving, and risk models for Sompo's agricultural insurance programs globally
• Build satellite-based yield prediction models (NDVI/remote sensing) and product funding models in R to support pricing, funding, and risk selection
• Lead and contribute to R&D predictive analytics projects that advance the team's modeling and risk-assessment capabilities
• Perform actuarial pricing (experience and exposure rating), analyze program performance and loss costs, and assess capital requirements through stochastic and financial modeling
• Support new product development and collaborate across underwriting, product, and analytics teams
• Meet with external clients and partners, and perform other duties as assigned

AVP, Actuary

Account Manager

• Build and manage relationships between claim operations, clients, brokers, and business partners to support strong service delivery and collaboration
• Support business development by preparing competitive sales proposals, participating in client and broker presentations, and assisting Underwriting with marketing and claims-related needs
• Oversee client service execution, including timely contract completion and resolution of contract, billing, and funding issues
• Manage client claim file review meetings and establish claims handling preferences, reporting protocols, infrastructure, and electronic claim handling instructions
• Monitor claims activity, data integrity, and coding accuracy to ensure adherence to client protocols and effective service delivery
• Analyze claims trends, act as a key claims contact for aligned brokers, contribute to continuous improvement initiatives, and travel as needed

AVP, Claims Account Manager

Life Underwriter

• Support the Head of Life Science in launching a Life Science product, focusing on Casualty, Property, Professional Indemnity and Cyber lines
• Lead external engagement and business development within the Life Science sector
• Prioritization and evaluation of new and renewal submissions to identify those accounts that provide the greatest opportunity for profit consistent with the business plan and corporate profit objectives
• Set appropriate terms and conditions per the Company underwriting strategy and guidelines to quote qualified risks
• Attend client/broker meetings, lunches, dinners and other social outings as applicable
• Exercise proper underwriting pricing and discipline to meet profitability goals, complying with underwriting guidelines, systems and procedures
• Expand existing portfolio of business by developing existing relationships and new prospective clients
• Supports our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture
• Emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite
• Conducts individual account underwriting audits as needed

Life Science Development Underwriter

Vice President

• Review submissions and financial requirements to assess risk acceptability in line with underwriting guidelines and standards
• Evaluate applicants’ financial stability, creditworthiness, capacity, and related financial information to determine bond obligation risk and overall credit quality
• Apply pricing components, rating methodologies, predictive modeling tools, and underwriting disciplines to price risk appropriately and minimize exposure
• Prepare and analyze underwriting decisions, rate appeals, requirements, status updates, and declinations to support results across the assigned territory
• Manage the assigned portfolio to achieve goals for premium, profitability, retention, product mix, new business, and overall portfolio performance
• Build and manage producer and client relationships by prioritizing resources, developing distributor plans, strengthening pipeline opportunities, and driving profitable growth

Assistant Vice President, Surety

Full-stack Engineer

• Provide day to day management of the Worker’s Compensation claims team and related systems and processes
• Develop, implement and drive effective oversight practices ensuring best in class handling of Workers’ Comp claims for Sompo insureds
• Ensure timely and accurate reporting of matters to Underwriting and Senior Management
• Work closely with Actuary, Cede Re, Underwriting, Operations, Finance to ensure timely reporting on trends, reserves, various claim metrics, etc.
• Communicate with and support underwriting and other functional groups within the organization
• Other duties as required by management
• Some travel as required

VP, Claims Technical Lead, Workers Comp

Business Development Rep

• Build and strengthen relationships with new and existing crop insurance agents to retain and grow profitable business.
• Serve as a trusted resource to agents and internal partners by helping interpret Federal Crop Insurance Program regulations and requirements.
• Partner with a cross-territory team to ensure agents and customers are effectively trained on business processes and tools, including web-based, mobile, and mapping platforms; attend and/or present at trainings and meetings.
• Deliver established training programs to agents and peers and provide feedback to the Training team on development needs.
• Investigate agent questions and concerns and provide timely, professional resolutions.
• Support the development and execution of strategic marketing plans and forecasts aligned to product and growth objectives.
• Review agent performance and results, and recommend or implement corrective actions as needed, including agreement changes or agency appointment cancellations.
• Evaluate market and competitive trends and adjust strategies accordingly, including recommendations on products, services, education, and new ideas.
• Collect and track required agent/agency compliance documentation.
• Build and maintain strong relationships with internal teams and external partners (e.g., grower/commodity groups, trade associations, legislators) to support retention and profitable growth.
• Other duties as assigned; responsibilities may vary based on business needs.

Crop Insurance Business Development Representative

Insurance

• Build and maintain professional relationships with the Regional Leadership team (Regional Vice President, Regional Claims Manager, Regional Operations Manager and Regional Marketing Manager) and other departments (Compliance, Underwriting, Accounting, Agents, etc.) to ensure open and effective communication between departments in order to process claims efficiently and correctly.
• To stay abreast of and understand growth and growth potential.
• Compile and provide information to the Regional Claim Manager to ensure their awareness of claims related developments which will be used by Management in various scenarios (e.g. budgetary decisions, staffing decisions, claims processing, etc.).
• Ensure efficient use of resources in the management of budget, e.g. track and analyzing number of claims worked by adjusters to ensure appropriate staffing levels.
• Track claim productivity data, including days from Assigned to Adjuster to First Contact with Insured, from Signed status to In Office status and Adjuster Notes usage, for use in performance management and various business decisions.
• Identify training gaps/needs for area claims staff and forward to RCM and Claims Training to ensure the established service levels are met or exceeded.
• Work with staff to ensure claims are being closed and paid within the established service level goal; ensuring issues are taken care of before exceeding service level goal.
• Provide guidance and serve as an informational resource for adjusters (e.g. routinely audit adjuster’s work to ensure consistency and accuracy, follow regulatory and company rules, policies and procedures).
• Oversee staffing and job development activities (hiring, training, employee performance management, task delegation, coaching, promotions, corrective actions, terminations, etc.); develop, communicate, and manage individual staff performance expectations that align with company goals.
• Exhibit qualities consistent with company philosophies, to ensure exemplary levels of service to all parties.
• Other duties as assigned.

Crop Insurance Area Claims Supervisor

General Counsel

• Manage a full caseload of Professional Liability claims, primarily Lawyers Professional Liability matters
• Make substantive claim decisions
• Review loss notices, claims documents, and policy language to determine coverage, liability, exposure, and appropriate reserves
• Provide complex coverage, liability, and damages analysis for Lawyers Professional Liability claims and other lines of business as needed
• Identify claim trends and emerging exposures, and report them accurately and timely to underwriting and management
• Support underwriting and other internal teams through legal review, policy drafting, and cross-functional communication
• Contribute to the Global Claims Team through collaboration on projects, industry engagement, complex claims support, and travel as needed

Senior Claims Counsel, Lawyers Professional Liability

QA Engineer

• Work with different IT teams to assess the performance and quality, both actual and perceived, of software products against specified exit criteria and standards
• Manage and organize the QA team to work closely alongside business analysts and developers throughout the software development lifecycle, ensuring requirements are clearly understood, testing is effectively planned and executed, and quality standards are consistently met
• Coordinate QA resources, assign priorities, and provide guidance to team members to support project goals and delivery timelines
• Design and execute test scenarios, requirements traceability matrices, and test cases; develop and document application test plans based on software requirements and technical specifications
• Write, maintain, and/or automate software testing
• Identify, analyze, and document defects, programming errors, and operational characteristics that are inconsistent with stated requirements and design specifications
• Record and document results of test execution, including distribution of defect tracking reports
• Ensure compliance with general quality assurance best practices, accepted industry standards, and standards set forth by upstream sources
• Operate and maintain test environments and test data
• Perform impact analysis and risk assessment
• Track quality assurance metrics such as defect densities and open defect counts
• Suggest and implement improvements in test planning and execution

IT QA Manager

Financial Planning and Analysis

• Responsible for supporting the development of the finance transformation strategy within Finance Change and leading cross-functional projects.
• Serving as a key member of project team and work with cross-functional business partners to analyze, design, and implement end to end Finance processes solutions that drive standardization, efficiency, and effectiveness / quality of processes to meet business requirements, compliance with statutory government regulations, and accounting.
• Leading process walkthroughs for the appropriate functional area to ensure business understanding, and drive adoption of the solution.
• Ensuring global processes are standardized and consistent to leading practice.
• Providing advice when deviations from the standard global process are required.
• Identifying and tracking risks, define mitigation and contingency plans, identify resources to mitigate and communicate.
• Providing input into development of technical solutions to support and automate processes.
• Supporting the implementation of the E2E process through, analysis of change impact, building business readiness, tracking readiness though implementation and working with the appropriate delivery organization to ensure implementations are anchored.
• Providing specific input to the development and review of testing and training materials and delivery.
• Partnering with change management to ensure process and change messages are consistent and clear.