Endurance

Business Development Rep

• Achieves insurance sales by establishing and maintaining working relationships with independent insurance agents within a specified region.
• Serves as the primary point of contact for agents.
• Responsible for servicing a book of business which meets growth, maintenance, and profitability goals year over year.
• Supports the company’s profitable market share approach.
• Assists in forging relationships with new and existing crop insurance agents with the goal of both maintaining and attracting profitable business.
• Works with peers and agents as a primary resource by helping interpret government regulations associated with the Federal Crop Insurance Program.
• Works as part of a larger team which may span across territories and/or regions.
• Executes established training programs to both peers and agents.
• Researches agent concerns and provides timely, professional follow-up resolutions.
• Assists in the development and implementation of strategic marketing plans and forecasts.
• Assists in reviewing and analyzing agents’ business, production and results.
• Monitors and collects required agent/agency compliance documents.
• Responsible for building and maintaining effective business relationships with internal and external customers and coworkers.

Business Development Representative

Vice President

• Ownership of pre-bind and post-bind processes for multinational business pertaining to Issuing Office activities
• Assist in development and maintenance of underwriting guidelines and processes for U.S. and Canadian underlier policies within multinational A&H programs
• Assists in the document management and recording of multinational transactions to ensure consistent policies and procedures are followed for consistent handling of global business
• Liaise with local and foreign Underwriters and Producing Office teams to ensure adequate and compliant pricing for US risks across the relevant lines of business
• Execute the issuance of local policy and invoice documentation
• Communicate with local US brokers on account-bearing matters including but not limited to pre-bind activities, expectation settings on deliverables, as well as status updates to ensure alignment and a high level of overall account servicing
• Represent the Issuing Office in high-level and service meetings with A&H network partners, building and maintaining strategic relationships to advance business objectives
• Work with internal Finance and Collection teams to ensure premium flow – resolving discrepancies between expected and remitted premium
• Keep stakeholders updated on uncollected premium and escalate where appropriate
• Liaise with local Regulatory and Product teams to ensure the Issuing Office is concurrent with form alignment and changes in risk requirements or coverage details
• Participate and/or lead account specific meetings with Producing Office and UW teams to ensure optimal workflow
• Take ownership of financial reporting for the North American results of multinational A&H programs, tracking revenue generation, cost management, and profitability analysis
• Understand pricing strategies and provide financial performance reporting to senior leadership

AVP, Multinational Issuing Office

Risk

• Work alongside the most experienced insurance teams in the industry to gain in-depth knowledge of our business units, underwriting and risk control philosophy
• Directly work on property risk analysis, reporting and estimating probable loss expectancies
• Participate in rigorous curriculum including training in negotiation, risk analysis and relationship management
• Conduct loss control surveys, analyze loss trends, and provide risk control products/service to help reduce losses
• Engage in professional designation courses covering technical knowledge of insurance operations and industry practices

Trainee, Risk Control

Underwriter

• Provide support to Underwriters in the areas of underwriting operations, procedures and policies.
• Build strong relationships with and provide prompt customer service to all internal and external customers
• Complete associated business processes such as Guidewire data entry, eDocument platforms (Image Right), Excel forms updates, sanctions checks and others
• Provide support to and conduct regular quality checks on tasks assigned to and completed by the offshore team
• Responsible for accurate issuance of policy documents including policy schedules, policy wording, endorsements, invoices and certificates of insurance to the broker or customer in collaboration with Policy Administration Team
• Collaborate with multinational team and provide support incl. processing of multinational programs
• Establish process to effectively monitor work on hand and set priorities to complete tasks within turnaround time.
• Handle complex work items including investigation of issues and to apply problem solving skills which entails effective collaboration with other departments and colleagues where required to achieve win-win resolutions to identified issues.
• Serve as the liaison for underwriters and brokers in order to track, manage, and prioritize insurance applications and other services
• Ready to provide cross-training to fellow Underwriting Assistants for other BUs to reduce key man dependency as well as to receive cross-training by fellow

Underwriting Assistant

Project Manager

• Manage the full end to end project delivery lifecycle and deliver added value to the business
• Collaborate with senior management and other business stakeholders ensuring robust delivery processes and availability of resources needed to achieve project objectives
• Define a project´s scope and goals and ensure strategic alignment
• Lead the planning and implementation of projects and support program managers in developing roadmaps and operating plans for large transformation programs
• Analyze the needs of the business to define mandatory project deliverables and ensure delivery in time, in budget and in quality (Re-)Design management, support & operational processes
• Create and execute User Acceptance Testing Strategies and approaches
• Create comprehensive change management strategies to ensure stakeholders and business are properly prepared for any change emerging from our projects
• Distribute regular status reports on project´s progress and provide transparency on relevant management KPIs
• Engage with multiple Workstream leaders and provide guidance on approach and delivery
• Establish governance processes and protocols complying with all applicable laws and regulations and ensure usage of project management standards & best practices
• Ensure solutions delivered via projects are conform to laws, regulations and guidelines
• Actively manage project risks, issues and dependencies and work on mitigation actions
• Manage project administration, including relevant documentation and ensuring to have a proper audit trail in place
• Look for synergies, simplification options and conduct regular lessons learned sessions to continuously improve
• Make assessments of effectiveness of program or project management processes allowing for improved delivery and agile adoption
• Champion adoption of project management systems, tools & processes where appropriate

Compliance

• Assist with maintaining and enhancing the existing corporate compliance program in the EU region and ensuring Sompo International is in compliance with local laws and regulations and help building out policies, processes and procedures to align with Sompo International standards.
• Help ensure the Sompo International local country entities maintain ongoing regulatory compliance with applicable laws, rules and regulations, including the maintenance, development and or harmonisation of necessary policies and procedures.
• Support the Head of Compliance with internal reporting, regulatory filings, notifications, and correspondence;
• Contribute to governance bodies, risk committees and Board discussions;
• Assist in updating of the annual compliance plan.
• Support compliance with AML/CFT, and regulatory obligations
• Respond to compliance queries from Company branch offices.
• Respond in a timely fashion to sanctions queries from underwriting colleagues
• Support the Product Oversight Group in assessing new products for compliance including in reviewing target market
• Manage and report on complaints, prepare management information as necessary
• Manage periodic reporting to Japanese Head Office on compliance matters
• Assist with regional compliance training.
• Collaborate closely with the Sompo International European-based Legal team, global Legal & Compliance Department and other business units (Management, Underwriting, Multinational Team, etc.) on cross-jurisdictional and international projects

Compliance Officer

• Provide support to Underwriters in the areas of underwriting operations, procedures and policies
• Build strong relationships with and provide prompt customer service to all internal and external customers
• Complete associated business processes such as Guidewire data entry, eDocument platforms (Image Right), Excel forms updates, sanctions checks and others
• Provide support to and conduct regular quality checks on tasks assigned to and completed by the offshore team
• Responsible for accurate issuance of policy documents including policy schedules, policy wording, endorsements, invoices and certificates of insurance to the broker or customer in collaboration with Policy Administration Team
• Collaborate with multinational team and provide support incl. processing of multinational programs
• Establish process to effectively monitor work on hand and set priorities to complete tasks within turnaround time
• Handle complex work items including investigation of issues and to apply problem solving skills which entails effective collaboration with other departments and colleagues where required to achieve win-win resolutions to identified issues
• Serve as the liaison for underwriters and brokers in order to track, manage, and prioritize insurance applications and other services
• Ready to provide cross-training to fellow Underwriting Assistants for other BUs to reduce key man dependency as well as to receive cross-training by fellow