Endurance

Vice President

• Serve as the application owner for the Guidewire Policy Center platform, overseeing its architecture, performance, and scalability to support Policy Submission and transaction processing
• Lead a high-performing development team in designing, developing, and delivering new Commercial Insurance products while ensuring system stability and availability
• Explore and implement cutting-edge technologies, including advancements in Guidewire and AI integration, to enhance policy processing efficiency, reduce overhead, and improve business outcomes
• Develop and enforce engineering standards around security, secure coding, logging, alerting, and automation
• Lead efforts to identify and address production-related issues, including managing Major Incident events during business and non-business hours, ensuring quick resolution and minimal business impact
• Troubleshoot availability and performance issues across multiple layers of deployment, including hardware, operating environments, networks, and applications
• Partner with cross-functional teams, including Project Management, Business Architecture, Product, Operations, and Testing, to scope, plan, and deliver projects
• Act as a key technical liaison for the Policy Center team, building strong relationships with business stakeholders, IT groups, and vendors
• Oversee the maintenance, support, and enhancement of the Guidewire Policy Center ecosystem, including integrations with financial systems, claim systems, portals, third-party vendors etc
• Ensure the platform operates in line with SLAs in production and non-production environments
• Automate deployments to test and production environments using robust release pipelines to improve efficiency, traceability, and quality
• Maintain and govern technical documentation, including architecture diagrams, sequence diagrams, deployment diagrams, and production runbooks
• Manage onshore and offshore teams, ensuring effective capacity planning, priority management, and adherence to development methodologies
• Foster a culture of continuous improvement by mentoring team members and encouraging technical upskilling.

AVP, Technical Manager