Claims Specialist

Endurance

Claims Specialist managing low-to-moderate severity casualty claims for Sompo’s US insurance operations. Analyzing coverage, setting reserves, managing counsel, and resolving litigated claims.

Posted 9/2/2026full-timeAlpharetta • New Jersey, New York, North Carolina, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing insurance casualty claims, including coverage analysis, risk assessment, and effective communication with stakeholders. Proven ability to drive claims to optimal outcomes while maintaining compliance with industry standards.

Highest-signal resume keywords

Insurance Casualty Claims ManagementCoverage AnalysisClaims Systems ProficiencyStrong Written And Verbal CommunicationRisk Transfer Assessment

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims TriageCoverage AnalysisClaims ManagementExpense Control StrategiesReserve EstablishmentNegotiationFile ManagementRisk AssessmentClaims Drafting

Soft Skills

Strong Communication SkillsRelationship BuildingTask PrioritizationAutonomous WorkTeam Collaboration

Tools & Technologies

MS WordMS ExcelMS OutlookClaims Systems

Industry Keywords

Liability ClaimsExcess ClaimsClaims Inventory ManagementClaims ComplianceInsurance Industry Expertise

About the role

Key responsibilities & impact

Review newly reported claims for potential exposure and route claims according to triage/routing rules
Follow up to investigate and obtain needed information
Maintain an inventory of low severity primary and excess liability claim files and moderate complexity coverage files
Analyze coverage and potential exposures, including liability and damages
Establish appropriate reserves
Communicate appropriate responses to management and underwriters on new losses
Support underwriters and actuaries
Manage assigned counsel
Develop and execute strategies to control expenses and resolve litigated claims
Represent the company’s interests in meetings and negotiations
Proactively manage correspondence and claim files
Maintain a current diary in compliance with company standards
Maintain claim and industry-related expertise and communicate significant issues and relevant changes to team members

Requirements

What you’ll need

College degree required
2-3 years insurance casualty claims experience
Proven record managing a high volume of low to moderate severity claims, including coverage analysis and drafting coverage letters
Early recognition of potential exposure
Experience assessing and pursuing risk transfer opportunities
Ability to drive claim files to best outcomes
Strong written and verbal communications skills
Ability to establish and expand working relationships with other departments
Experience handling excess claims
Technical skillsets in commonly used claims systems and general office software (MS Word, Excel, Outlook)
Strong ability to efficiently prioritize tasks and work autonomously as well as within a team

Benefits

Comp & perks

Incentive awards based on Company and individual performance
Two medical plans, including Traditional PPO and Consumer Driven Health Plan with Health Savings Account and competitive employer contribution
Pharmacy benefits with mail order options
Dental benefits including orthodontia benefits for adults and children
Vision benefits
Health Care & Dependent Care Flexible Spending Accounts
Company-paid Life & AD&D benefits, with option to purchase Supplemental life coverage for employee, spouse & children
Company-paid Disability benefits with salary continuation payments
401(k) Retirement Savings Plan with competitive employer contributions
Paid time off programs, including company-paid holidays
Parental Leave Benefits & Adoption Assistance program
Employee Assistance Program
Tax-Free Commuter Benefit
Tuition Reimbursement & Professional Qualification benefits