General

• Lead care, support progress, and help clients stay connected to treatment
• Provide weekly clinical support to assigned clients
• Assist with assessments, treatment planning, and progress monitoring
• Coordinate care with therapists, psychiatric providers, PRP staff, case managers, and community providers
• Track referrals for services such as PRP, housing, substance use treatment, primary care, and community resources
• Support client engagement, care transitions, and continuity of care
• Maintain accurate and timely documentation in the electronic medical record
• Ensure documentation meets agency, payer, and regulatory standards
• Review treatment activity for alignment with client goals and service needs
• Participate in supervision, audits, trainings, and quality improvement activities
• Serve as Treatment Team Lead for assigned clients
• Provide coaching, feedback, and support to treatment team members
• Help resolve barriers related to access, communication, documentation, or service delivery

Treatment Coordinator

Program Assistant

• Assist in the planning, coordination, and execution of wellness programs, workshops, and community
• Maintain and update participant records, databases, and program
• Support communication efforts including participant outreach, email correspondence, and social media
• Prepare program-related materials such as presentations, reports, and informational handouts.
• Provide logistical support for internal meetings (e.g., scheduling, agenda creation, and note-taking).
• Offer on-site support for client interactions, including program intake and
• Collaborate with staff, volunteers, and community partners on special projects and
• Track and report program metrics, participation levels, and client
• Assist with filing, recordkeeping, and compliance-related administrative
• Research best practices, community trends, and relevant health data to inform program
• Conduct post-event follow-ups, including compiling survey responses and participant
• Monitor inventory and order supplies for program activities as
• Contribute to the development of promotional content and
• Support grant writing efforts by gathering data, drafting summaries, or compiling background
• Shadow staff during client sessions and team meetings to learn about clinical and programmatic operations.

Program Assistant Intern

Sales

• The Recovery Services Sales Specialist will work remotely within the United States and will be responsible for contacting assigned prospective clients, converting qualified leads into signed client agreements, maintaining accurate CRM documentation, and supporting the recovery services workflow in accordance with company policies, compliance standards, and performance expectations.
• The Recovery Services Sales Specialist serves as the primary point of contact for prospective clients identified through company research and is responsible for converting qualified leads into signed, complete, and operations-approved client files.
• This position educates prospective clients regarding the Company's contingency-based recovery services, builds trust through professional communication, addresses questions and objections, secures required agreements and authorizations, and facilitates a seamless transition of client files into the document collection and claims-processing workflow.
• The Recovery Services Sales Specialist is responsible for maintaining accurate records of all prospect interactions within the Company's customer relationship management (CRM) system, ensuring timely follow-up, protecting confidential information, and conducting all client communications in accordance with approved sales practices, compliance standards, and company policies.
• Meet established productivity, conversion, quality assurance, documentation, and customer service performance standards.

Recovery Services Sales Specialist

Business Operations

• Responsible for managing the full operational workflow of the company’s recovery services business
• Overseeing team members who identify potential claims, contact clients, sell recovery services, collect documents, and process claims
• Ensuring leads are properly assigned and prospects contacted in a professional and compliant manner
• Managing people, systems, reporting, and accountability for the company's operations

Operations Manager

Performance Marketing

• Responsible for the strategic planning, execution, and optimization of TikTok advertising campaigns for U.S.-based client accounts
• Conduct structured intake to understand client offers, audience profiles, and KPIs
• Design campaign frameworks aligned with lead generation or revenue goals
• Launch campaigns using controlled budget allocation frameworks
• Develop structured creative testing plans
• Identify and script effective hooks (first 3 seconds critical)
• Monitor creative fatigue and performance decay
• Ensure accurate TikTok tracking implementation

TikTok Ads Performance Specialist

Human Resources

• Support payroll coordination, salary and wage adjustments, and employee benefits administration
• Ensure that employee data in HRIS is accurate and processes compensation actions according to procedures and laws
• Help employees understand benefits, track enrollment deadlines, resolve payroll discrepancies
• Collaborate with HR, finance, and third-party providers

Compensation & Benefits Specialist 3

Recruitment

• Sourcing, screening, and onboarding qualified candidates to support staffing needs
• Developing and maintaining recruitment pipelines for various positions
• Collaborating with department heads, HR staff, and hiring managers for workforce needs
• Contributing to strategic workforce planning and process improvements in talent acquisition
• Posting job openings and managing applicant tracking systems
• Conducting phone screens, candidate assessments, and interview coordination
• Creating and maintaining candidate pools for key roles
• Managing onboarding and offboarding processes for recruits
• Maintaining a centralized list of approved staffing agencies and coordinating with them
• Supporting payroll unit during onboarding and termination processes

Talent Acquisition Specialist

Operations

• Support the daily operations, service fulfillment, internal coordination, client follow-up, task tracking, and operational accountability of Enterprise Management Solutions LLC.
• Coordinate work across assigned agents and supporting departments, including sales agents, receivables personnel, administrative support, and vendors.
• Maintain daily operational task lists and trackers.
• Monitor open assignments, pending service items, and overdue tasks.
• Track client service requests, internal assignments, and leadership directives.
• Follow up with assigned agents and departments to ensure work is completed.
• Help coordinate fulfillment of services and ensure client-facing deliverables are completed on schedule.
• Track leads, referrals, inquiries, and service requests received through company channels.

EMS