Counselor

• Provide therapeutic services to clients at three residential treatment program locations, ensuring high-quality care in alignment with program goals.
• Conduct one 45-60-minute session per day at each location.
• Collaborate with supervisors and program directors to optimize client outcomes.
• Check-in and check-out with the Operations Manager.
• Facilitate group counseling sessions addressing addiction recovery, coping mechanisms, and relapse prevention in therapy sessions.
• Maintain accurate documentation and submit promptly to maintain compliance with legal and organizational requirements.

Addictions Counselor

Account Executive

• Respond to inbound leads and conduct initial client consultations via phone, email, or video.
• Qualify client needs, timelines, and service requirements using structured intake procedures.
• Clearly explain available services and pricing parameters to clients.
• Identify projects that can be quoted remotely versus those requiring an on-site assessment.
• Prepare preliminary estimates and proposals for projects that can be quoted without a site visit.
• Coordinate with the Operations Manager, Construction Department Supervisor, and Maintenance Department Supervisor for projects requiring in-person inspections.
• Maintain clear documentation and communication across teams to prevent misquoting or service delays.
• Track leads, consultations, estimates, approvals, and closed contracts in the CRM system.

Project Sales Consultant

Medical Billing and Coding

• Review clinical documentation to confirm required elements are present prior to billing (signed notes, treatment plans, service dates, units, provider credentials)
• Assign accurate CPT, ICD-10-CM, and applicable HCPCS codes based on documentation
• Enter charges accurately into the EHR or billing system
• Submit claims timely and in compliance with payer-specific requirements
• Verify patient demographics, insurance information, and payer details prior to claim submission
• Identify and correct claim rejections, coding errors, and data entry issues
• Support denial resolution activities by correcting coding or documentation issues as directed
• Ensure all services rendered are captured and billed; escalate suspected missed charges
• Maintain organized, audit-ready billing records and supporting documentation
• Adhere to workflows, quality standards, and productivity expectations established by the Team Lead
• Communicate documentation gaps, authorization issues, or system barriers promptly to the Team Lead

Medical Biller & Coder

• Provide advanced billing, coding, and revenue cycle oversight services for outpatient mental health center clients
• Ensure documentation supports services rendered and billable services are captured and submitted
• Perform continuous analysis of billing and payment activity, identifying gaps and coordinating resolution
• Collaborate with operational management of client companies to ensure alignment across authorization, documentation, billing, and reimbursement

Medical Billing and Coding Analyst

• Provide advanced billing, coding, and revenue cycle oversight services for outpatient mental health center clients
• Ensure documentation supports services rendered, and all billable services are captured and submitted
• Perform continuous analysis of billing and payment activity, identify gaps, and coordinate timely resolution
• Collaborate with the Prior Authorization Unit, Accounts Receivables leadership, and operational management of client companies

Medical Billing and Coding Analyst 2

• Provide advanced billing, coding, and revenue cycle oversight services for outpatient mental health center clients.
• Ensure documentation supports services rendered, all billable services are captured and submitted, and claims are accurately adjudicated and paid.
• Perform continuous analysis of billing and payment activity, identify gaps, and coordinate timely resolution.
• Collaborate with the Prior Authorization Unit, Accounts Receivables leadership, and operational management of client companies to ensure alignment across authorization, documentation, billing, and reimbursement.
• Oversee claim submission processes to ensure timely, accurate, and compliant claim filing.
• Conduct routine quality assurance reviews of team output.

Medical Billing and Coding Analyst 3

• Provide advanced billing, coding, and revenue cycle oversight services for outpatient mental health center clients
• Ensure that documentation supports services rendered, all billable services are captured and submitted, and claims are accurately adjudicated and paid
• Perform continuous analysis of billing and payment activity, identify gaps (missing documents, missed charges, denials, underpayments, no-pay claims), and coordinate timely resolution
• Collaborate with the Prior Authorization Unit , Accounts Receivables leadership , and operational management of client companies to ensure alignment across authorization, documentation, billing, and reimbursement

EMS

Addictions Counselor

Project Sales Consultant

Medical Biller & Coder

Medical Billing and Coding Analyst

Medical Billing and Coding Analyst 2

Medical Billing and Coding Analyst 3

Medical Billing and Coding Analyst 4

Medical Biller & Coder, Level 2

Medical Biller & Coder, Level 3