Empower Pharmacy

Infrastructure Engineer

• Define Vision: Lead the formulation of a comprehensive cloud strategy aligning with corporate goals, emphasizing AI integration to enhance decision-making and operational efficiency.
• Architecture Leadership: Spearhead architectural decisions for cloud adoption, focusing on performance, scalability, and resilience.
• Performance Monitoring: Establish robust monitoring frameworks using AI tools for real-time insights into cloud performance.
• Code Standards: Develop and enforce Infrastructure-as-Code best practices, ensuring consistent and efficient deployment across environments.
• AI Integration: Lead initiatives to embed AI and machine learning capabilities within the infrastructure.
• Scalability Solutions: Architect solutions that ensure infrastructure scalability aligns with business growth.
• Mentor Talent: Build and nurture a high-performing engineering team, providing guidance and fostering professional growth.
• Set Objectives: Define clear objectives and performance metrics aligned with organizational goals.
• Ensure Compliance: Oversee the implementation of security measures and compliance protocols across cloud infrastructure.
• Risk Management: Develop comprehensive risk management strategies, leveraging AI to predict and mitigate potential threats.
• Drive Innovation: Champion a culture of continuous improvement, encouraging the exploration of emerging technologies and AI advancements.
• Strategic Partnerships: Establish and nurture strategic partnerships with cloud service providers and technology vendors.
• Future-Proofing: Ensure the cloud infrastructure is adaptable to future technological advancements and market changes.

Principal Cloud Infrastructure Architect

Account Manager

• Develop and execute strategic account plans to drive growth and revenue within the portfolio.
• Cultivate strong, long-lasting relationships with key stakeholders across client organizations.
• Conduct comprehensive market analysis using advanced AI analytics.
• Implement and refine account management processes to enhance efficiency and effectiveness.
• Harness AI-powered data analytics to inform decision-making and strategic planning.
• Ensure all client interactions and processes comply with industry regulations and company policies.
• Lead and mentor a high-performing account management team.
• Drive cross-functional collaboration to align product development, marketing, and sales efforts with account goals.
• Oversee team performance metrics and implement AI-enhanced feedback systems.

Administration

• plays a strategic, hands-on role in advancing Empower’s enterprise digital workplace experience
• optimization and expansion of collaboration tools, identity and access management, AI-powered productivity solutions, and intelligent automation
• leads a team of administrators while personally driving high-impact initiatives across Microsoft 365, Microsoft Entra ID, Microsoft 365 Copilot, and legacy business systems
• ensures seamless integration, scalable adoption, secure access, and continuous innovation
• combines direct technical ownership with people leadership
• embeds responsible AI capabilities, automation, and Zero Trust security principles into everyday workflows
• helps build a high-performing team and a flexible, secure, productive, technology-enabled environment

Manager, Platform – Identity Administration

Data Analyst

• Develop and implement data analytics strategies that integrate AI to enhance predictive analytics capabilities, improve data quality, and support strategic decision-making across the organization.
• Lead the exploration and adoption of cutting-edge AI technologies to drive innovation in data analytics processes.
• Ensure data analytics initiatives align with Empower’s business goals and regulatory standards.
• Provide leadership and mentorship to the data analytics team, fostering a collaborative and high-performance environment.
• Oversee team performance, setting clear objectives and key results (OKRs) aligned with organizational goals.
• Optimize data analytics processes to improve efficiency and effectiveness, leveraging AI to streamline operations.
• Establish and maintain strong relationships with key stakeholders across the organization.

Manager, Data Analytics

• The Head of Telehealth Partnerships / Channel Sales owns telehealth partner and channel revenue end-to-end, driving scalable, compliant growth across Empower’s 503A/503B environment.
• This role carries the full sales cycle—from demand generation and partner sourcing through qualification, deal structuring, and closing—positioning Empower’s compounding and fulfillment capabilities to telehealth platforms, digital health companies, and provider groups.
• The leader builds and converts a durable pipeline, deepens existing partner relationships to expand share, and diversifies the partner book beyond GLP-1 into the broader compounded portfolio.
• Operating in a highly regulated, high-throughput market, this leader pairs commercial rigor with fluency in the compounding regulatory landscape, and uses AI-assisted forecasting and CRM discipline to improve pipeline visibility and predictability.

Head of Telehealth Partnerships – Channel Sales

Executive Assistant

• Manage executive calendars with precision, balancing competing priorities, minimizing disruptions, and aligning engagements with strategic objectives.
• Plan and coordinate complex travel itineraries, ensuring seamless execution of multi-leg trips and adapting quickly to last-minute changes.
• Represent the executive with professionalism and poise, acting as an extension of leadership in communications and interactions with internal and external stakeholders.
• Protect time for strategic focus by thoughtfully structuring schedules to allow for deep work and decision-making.
• Proactively manage long-term priorities, projects, and commitments to ensure the executive remains prepared for upcoming opportunities and demands.

Director

• Own organic discoverability across every surface where patients and providers search
• Build and execute an answer engine optimization (AEO) strategy that positions Empower as the authoritative source
• Build a scalable search architecture—on-page, off-page, and technical
• Architect paid media strategy across search, social, programmatic, and AI-native platforms
• Own multi-million-dollar paid budgets with full ROI accountability
• Build an AI-augmented creative testing engine that generates and deploys ad variations at scale
• Own paid social strategy and execution across Meta, TikTok, YouTube, LinkedIn, Pinterest, and emerging platforms
• Translate multi-channel performance into executive-ready insights connecting digital activity to revenue, CAC, and LTV
• Design and refine a multi-touch attribution model reflecting true channel contribution across a complex customer journey

Director, Search & Social Performance

QA Engineer

• Drives quality performance, regulatory compliance, and inspection readiness across Empower’s 503A and 503B operations.
• Owns quality systems, audit governance, supplier quality, validation oversight, and compliance execution supporting patient safety and business growth.
• Leverages AI-enabled analytics, predictive monitoring, and digital quality systems to improve decision-making, compliance visibility, and execution consistency.
• Leads Quality Assurance operations ensuring compliance with FDA regulations, cGMP requirements, and industry standards.
• Directs inspection readiness, including preparation, execution, and response management for audits.
• Oversees internal audit programs that assess quality systems and compliance.
• Directs supplier quality programs, including qualification, monitoring, and auditing across vendors.
• Provides leadership for validation activities including equipment, process, and system validation.
• Ensures adherence to FDA regulations, USP standards, and cGMP practices.
• Oversees deviations, investigations, CAPAs, and change controls.
• Leads risk management efforts to identify compliance vulnerabilities and operational gaps.
• Partners cross-functionally to integrate quality requirements into business processes.
• Establishes KPIs to monitor quality performance and compliance trends.
• Drives initiatives improving quality systems and operational efficiency.
• Builds high-performing quality teams that foster accountability and continuous improvement.
• Aligns quality priorities with executive and cross-functional teams.
• Provides updates on quality performance and compliance risks.

Director, Quality Assurance

Chief Marketing Officer

• Own product marketing strategy, value proposition development, pricing architecture, launch execution, and competitive market intelligence
• Build and execute therapy-specific go-to-market launch plans across Empower’s full portfolio
• Develop therapy-area-specific value propositions and product positioning for each category
• Serve as the connective tissue across all functions that touch a product’s commercial lifecycle
• Build an AI-powered market intelligence capability aggregating competitive signals
• Monitor the full compounding and functional medicine competitive landscape
• Run a voice-of-customer program capturing prescriber, telehealth partner, and patient insights
• Define and continuously improve the end-to-end experience for patients and providers
• Establish Empower as the authoritative voice across its therapy areas through clinical case studies
• Equip the Sales team and telehealth partner network with the product knowledge, materials, and tools they need to convert at the point of prescription
• Recruit and lead a high-performance marketing team

Director, Product Marketing

• Build and manage the Marketing PMO from the ground up.
• Own the full lifecycle of marketing initiatives—from brief through post-launch review.
• Translate CMO directives and marketing strategy into time-bound, cross-functional roadmaps with clear ownership, milestones, and escalation protocols.
• Serve as the integration point across Marketing disciplines and key stakeholder functions including Sales, Product, Customer Success, Legal, Regulatory, and Medical.
• Build and steward the Marketing experimentation pipeline. Identify, evaluate, and advance ideas that improve revenue generation, customer acquisition, retention, or brand performance.
• Lead the identification and adoption of AI tools that make the Marketing team faster, more effective, and higher quality in their output.
• Establish the operating rhythms, tools, and norms that enable the Marketing team to execute with consistency and speed.

Director, Innovation – PMO

Customer Success Manager

• Drive measurable customer outcomes by owning the complete post-sale lifecycle...
• Serve as the single accountable owner for assigned customer relationships...
• Develop, execute, and continuously refine customer success plans...
• Build trusted relationships through proactive communication, consultative guidance...
• Lead onboarding, education, and ongoing customer coaching...
• Collaborate closely with Customer Service, Pharmacy Operations, Manufacturing...
• Monitor customer adoption, utilization, engagement, adherence, and operational performance...
• Capture customer feedback, operational observations, and engagement trends...
• Continuously evaluate customer health indicators, engagement patterns...
• Contribute to scalable operational excellence by documenting best practices...

Compliance

• Coordinate and track cross-functional compliance initiatives
• Support the implementation and maintenance of compliance programs
• Maintain current awareness of applicable Federal and State regulations
• Support inspection readiness activities by coordinating mock audits
• Monitor employee licensure and certification statuses

Compliance Coordinator

Art Director

• Own the full creative production pipeline from concept to completion
• Use generative AI to produce static images, motion graphics, dynamic ad variants, short-form and long-form video, and educational content
• Apply FDA, FTC, and HIPAA advertising guidelines to every creative asset
• Rapidly reformat master creative assets for each platform’s native conventions
• Own end-to-end AI video production — from script through final export
• Produce educational content at scale
• Develop and maintain repeatable production systems for educational and long-form content