Director, Innovation – PMO

Empower Pharmacy

Director of Innovation & PMO at Empower Pharmacy responsible for marketing program management and integrating AI tools. Driving revenue, customer experience improvements, and operational excellence.

Posted 7/27/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Build and manage the Marketing PMO from the ground up.
Own the full lifecycle of marketing initiatives—from brief through post-launch review.
Translate CMO directives and marketing strategy into time-bound, cross-functional roadmaps with clear ownership, milestones, and escalation protocols.
Serve as the integration point across Marketing disciplines and key stakeholder functions including Sales, Product, Customer Success, Legal, Regulatory, and Medical.
Build and steward the Marketing experimentation pipeline. Identify, evaluate, and advance ideas that improve revenue generation, customer acquisition, retention, or brand performance.
Lead the identification and adoption of AI tools that make the Marketing team faster, more effective, and higher quality in their output.
Establish the operating rhythms, tools, and norms that enable the Marketing team to execute with consistency and speed.

Requirements

What you’ll need

Bachelor's degree required; MBA or advanced degree preferred. 7+ years in B2B or B2C marketing, marketing operations, or strategy roles, with at least 3 years at a Manager level or above in a high-growth or regulated environment.
Demonstrated experience building or managing a marketing PMO, program governance function, or operational marketing structure. Hands-on experience deploying AI tools in a marketing or operational context, with specific examples of tools implemented and outcomes achieved.
Experience in a regulated industry required. Healthcare, specialty pharma, compounding, telehealth, or life sciences backgrounds prioritized. Track record of designing and running structured marketing experiments that produced measurable, scalable outcomes.
Proven cross-functional collaborator with experience working alongside Sales, Product, Customer Success, Legal, Regulatory, and Medical teams.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
401(k) matching
wellness perks
IV therapy
compounded medications