ELVTR

Account Executive

• Outbound Sales Outreach: Proactively reach out to potential clients via calls, email, and other approved channels to generate interest and book qualified sales conversations.
• Pipeline Development: Build and maintain a healthy outbound pipeline through consistent prospecting and follow-ups.
• Sales Conversion: Qualify prospects, present ELVTR’s high-ticket educational offerings, and close deals.
• CRM Management: Accurately log all outreach activities, conversations, and outcomes in the CRM system.
• Performance Tracking: Monitor personal sales metrics and continuously work toward exceeding targets.
• Cross-Team Collaboration: Work closely with marketing and sales leadership to align outreach strategies and messaging.
• Market Feedback: Share insights from outbound conversations to help improve messaging, targeting, and product positioning.

Outbound Sales Representative

Project Manager

• Coordinate Course Production: Handle all aspects of online course production, including conducting market research, curating course objectives, defining target audiences, and collaborating closely with instructors.
• Manage Timelines and Budgets: Keep projects on track by managing production timelines and ensuring everything is completed on time and within budget.
• Collaborate with Teams: Work closely with our instructional design, marketing, creative, and sales teams to ensure our course content aligns with educational goals and meets the needs of our learners.
• Partner with Instructors: Build strong relationships with instructors, guiding them to prepare and rehearse course material.
• Ensure Quality & Relevance: Review course content, marketing copy, and sales materials for accuracy, clarity, and learner value.
• Problem-Solve with Ease: Tackle any challenges that arise during the production process with creativity and a positive attitude.
• Stay Innovative: Keep up-to-date with the latest educational trends and technology.

E-Learning Project Coordinator

• Workload distribution: Assign tasks across designers, copywriters, and creators to maintain balanced capacity.
• Deadline control: Track timelines, manage priorities, and prevent delays.
• Requestor communication: Receive briefs, clarify requests, present results, and collect feedback.
• Project coordination: Prepare tasks, organize revisions, and ensure brand consistency across deliverables.
• Process management: Maintain task trackers and keep projects organized in Asana.
• Risk management: Identify bottlenecks early and propose solutions to keep projects on track.

Creative Project Manager – Part-time

Recruitment

• Follow the developed sourcing strategies to identify potential instructors via LinkedIn and other sources.
• Establish initial contact with potential instructors,
• Collaborate with the pre-production team members to understand requirements and execute established sourcing strategies.
• Keep a well-organized record of potential candidates and maintain regular communication.

Talent Sourcer

• Connect with potential clients through phone and online communications to understand their educational needs and recommend the best course options.
• Apply consultative selling techniques to comprehend client goals and customize solutions that fit our offerings.
• Keep a well-organized pipeline of leads and efficiently track your sales progress using our CRM system.
• Surpass monthly sales targets while positively impacting the overall success of the sales team.

Sales Representative

Customer Success Manager

• - Handle refunds and transfer requests on a day-to-day basis, providing an excellent experience to customers and retaining a high percentage of saved students.
• - Handle chargeback cases promptly, providing necessary documentation and resolutions.
• - Maintain the Refunds Report and Monthly KPI report to improve refund-related processes.
• - Assist students with billing-related questions, payment issues, and account clarifications.
• - Collect overdue payments ensuring timely follow-ups and adjusting the payment plans.
• - Maintain accurate, up-to-date customer records in CRM systems and related databases to support reporting and optimization.
• - Assist with additional operational tasks as needed, ensuring smooth workflows and team efficiency.
• - Work closely with Sales, Tech, Finance, and Support teams to resolve complex cases.
• - Improve internal processes and offer solutions.**

Customer Success Specialist – Refunds, Billing

Research Analyst

• - **New Product & Course Validation:** Conduct market gap analyses, evaluate industry demand, and assess the viability of potential new courses.
• - **AI-Driven Research:** Use advanced AI tools and prompting techniques to gather insights, map trends, and support product discovery.
• - **Predictive Analytics:** Analyze behavioral and market data to forecast trends, learner demand, and product performance.
• - **Audience & Competitor Analysis:** Create detailed audience segments using AI, and perform comprehensive competitive landscape assessments.
• - ** Insight Communication:** Translate complex findings into clear insights, product briefs, and recommendations for internal teams.

Outbound Sales Representative

E-Learning Project Coordinator

Outbound Sales Representative

Creative Project Manager – Part-time

Talent Sourcer

Sales Representative

Customer Success Specialist – Refunds, Billing

Market Research Analyst