E-Verify Program

Sales

• Lead the presentation of Aireon's ADS-B data services to new prospects and drive qualified Commercial Data Services (CDS) opportunities confidently and efficiently through the sales pipeline
• Actively seek out and nurture new CDS leads to ensure a constant flow of active opportunities that align with organizational objectives
• Measure and regularly present the performance of opportunities and accounts via key metrics
• Identify opportunities to expand new data services to existing clients
• Actively identify opportunities to create case studies and other marketing material based on closed deals, to showcase Aireon's services and inspire further growth via market proof
• Build and maintain strong long-term relationships with key prospects and industry contacts across the APAC region
• Act as the primary point of contact for top-tier accounts, ensuring high levels of customer satisfaction via responsive and knowledgeable communication and active problem solving
• Negotiate contracts, develop and manage client-specific pricing strategies, and drive renewals to maximize profitability
• Develop and maintain a thorough understanding of the content and structure of key client contracts and associated commercial arrangements
• Maintain a deep understanding of Aireon's ADS-B technology, data services, and applications
• Provide technical insights to clients, successfully bridging the gap between technical teams and non-technical stakeholders
• Collaborate with cross-functional teams (e.g., product, engineering, operations, legal, and sales ops) to deliver comprehensive solutions to new key customer accounts
• Keep up to date with new product developments — including the timeline of new releases and the content of new service offerings — and connect this knowledge to new sales opportunities
• Work with the CDS Sales Director and BD Lead to identify and prioritize target markets, customer segments, and industries for ADS-B data sales across the APAC region
• Monitor emerging trends, competitor activities, regulatory changes, and global aviation developments, and ensure feedback is shared with the product team to build and maintain Aireon's competitive edge
• Collaborate with Product, Sales Ops, and Marketing teams to guide offerings and associated material to meet the needs of customers and wider industry expectations
• Support and advocate for CDS products and services both internally and externally, contributing to a positive culture of open innovation and collaboration within and around the sales team
• Professionally represent the company at trade shows, conferences, and industry events across the APAC region and beyond, to enhance visibility, grow our network, and generate leads
• Contribute to the generation and development of industry white papers, presentations, and webinars to showcase the company's expertise in ADS-B data applications
• Identify and explore relevant industry memberships and partnerships to drive Aireon's profile and growth

Sales Manager, APAC – Commercial Data Services

Operations

• Identify and document escalated, recurring or complex system, process and workflow problems; identify trends, recommend solutions/alternatives and work to resolve issues
• Serve as a subject matter expert for employees’ inquiries and internal/external audits/projects around work process, procedures, products, and policies and provide support, testing, coaching or first level escalation, and research support as needed
• Provide cross functional support and departmental expertise to varied internal stakeholders
• Responsible for departmental reporting, tracking and/or data analysis as needed
• Perform quality reviews of inquiries to determine the accuracy of information provided and ensure employees are functioning at the expected level of service to enhance customer interaction
• Communicate the results of the reviews to improve individual and overall performance and make recommendations for coaching and training as necessary
• Process a variety of transactions that may include suspended claims, inquiries, adjustments, and/or correspondence
• Determine benefit eligibility on suspended claims for specific products by utilizing medical records, certificate/benefit provisions, and clinical knowledge
• Act as a point of contact for compliance and communicate compliance needs to management staff
• Make direct high volume outreach calls to targeted members utilizing effective engagement strategies and soft sales techniques to respectfully encourage members to engage in Case Management or Disease Management services
• May place outbound calls to various providers, customers or other outside contacts
• Coach, educate and guide members in case management and health program participation to increase enrollment and drive positive health outcomes for our members
• May include coordinating relevant mailings of educational or other company materials to members
• May support clinical staff through referrals, mailbox management, work assignment and relevant documentation
• May assist in the review and update of SOPs for Membership and key business partners
• May handle more complex problems of eligibility and documentation with producers
• May provide additional information to underwriting staff when submitting referrals for exception consideration

Operations Specialist

Software Engineer

• Leads small to medium scale, enterprise-wide Product Development initiatives as part of the annual Group Refresh project.
• Acts as a thought leader for the generation of ideas and carries through to product design, requirements definition, execution and launch to the market.
• Develops ideas from inception, through the different staged gates of product development and delivery, to the market launch of the offering
• Collaborates with Strategic Advisors to evaluate market offer opportunities to determine impact on the annual Group Refresh
• Collaborates and executes critical activities such as complex financial/qualitative analysis and thought leadership at a departmental and enterprise level
• Facilitates communication and presents information to both internal and external stakeholders at all levels, including senior-level leadership, to effectively drive programs/initiatives
• Assists in evaluating, as needed, strategic vendor partners to provide innovative and market differentiating capabilities and may participate in the assessment, selection, and contract negotiations of these partners/vendors
• Organizes and communicates progress towards the completion of overall work portfolio
• Manages projects and cross-functional teams working on significant business strategies and opportunities
• Works cross-functionally across the enterprise to define and develop proof of concepts, business cases, designs, business requirements, and functional specifications for assigned strategic initiatives
• Supports the development of business cases in collaboration with strategic teams buy-in for the initiative and detail delivery components. Identifies and obtains leadership buy-in for the pricing strategy in collaboration with actuarial resources
• Collaborates on the marketing/launch strategy by providing key information and knowledge on the product/offer.
• Reviews and approves external literature, training material, requirements, functional specifications, and test plans and results

Group Product Developer

Business Analyst

• Deliver provider‑ and practice‑level education on risk adjustment documentation and ICD‑10‑CM coding best practices using performance data, audit findings, and CMS guidance
• Translate complex risk adjustment analytics into clear, actionable insights for clinical and non‑clinical audiences
• Provide timely, objective feedback to providers and practice leadership, including recommended action plans when performance gaps or risks are identified
• Develop and maintain benchmarking, trending, and month‑over‑month performance reporting at the provider, practice, and departmental level
• Collaborate closely with internal partners including Risk Analytics, Quality, Cost of Care Consultants, Member Engagement, Coding Audit, and Chart Outreach
• Serve as a subject matter expert in risk adjustment coding and documentation, ensuring CMS‑compliant and audit‑defensible practices

Clinical Risk Management Analyst

Program Manager

• Develops project plans and recommendations in support of Departmental/Company objectives and leads implementation; tracks and reports on the status of the project
• Must ascertain, categorize and manage projects in relation to corporate priorities
• Negotiates for resources to staff projects effectively with appropriate skill sets, aligning skills to the needs of the project
• Delegates work as required and ensures a quality end product through close customer contact and assesses customer/client satisfaction through direct feedback/evaluation
• Coordinates development and implementation of policies and procedures as well as development of compliance measurements
• Controls and monitors project effectiveness; updates project plans as necessary
• Ensures compliance with necessary audit requirements
• Represents BCBSNC in meetings with external parties including consultants, vendors, and others and may include service delivery management of vendors
• Assists with analysis and development of business processes to ensure quality, cost effectiveness, timeliness of customer service, and regulatory requirements and mandates are met
• Develops escalation process to channel issues and concerns to appropriate parties
• Evaluates project risks, developing contingency plans and responding to change in risk as the project progresses
• Develops effective business process improvement initiatives and communication plans
• Performs analytic functions and coaches others in analytical production, technical and other areas
• Proposes a variety of solutions to business issues/problems utilizing appropriate analysis tools (i.e. Cost/Benefit Analysis, Flowcharting, etc.)
• Documents and presents project management results through the development of criteria, issue analysis papers and reports; ensures that projects established objectives such as financial goals, where applicable and creates an evaluation plan to assess project performance in relation to stated goals
• Develops and tracks budgets, operating plans and financial cost forecasts to support the objectives of the project
• Provides indirect reports, if applicable, with well-defined expectations, ongoing feedback, coaching/mentoring and/or training

Senior Program Manager, Medicare Engagement & Retention

Compliance

• Manages complex compliance-related projects to ensure regulatory requirements are achieved
• Supports enterprise projects to consult and advise on strategic directives, avoid compliance risk and exposure, and to determine regulatory impacts
• Analyze and interpret regulatory laws, guidance, and regulations to disseminate requirements to impacted areas, provide education, communicate critical timeframes, track status of implementation through completion
• Conduct FEP risk assessments to identify areas of compliance risk that could result in potential regulatory fines/sanctions/penalties
• Primary company liaison to external regulators including the NCDOI, CMS, BCBSA-FEPDO, OPM, etc.
• Manages regulatory relationships through audits (including negotiations of audit findings), reporting of compliance matters, regulatory filings, responding to compliance related complaints, and general compliance inquiries
• Supports compliance concerns which are chaired by business disciplines and the AVP of FEP, through reporting of key compliance metrics and issues
• Collaboration with Legal allows Consultants to provide information regarding compliance risk to help develop legal opinions which enable critical decisions to be made to impact the enterprise
• Serve as the audit lead or as audit support for the Compliance Program Effectiveness Audit

Principal Compliance Advisor

Salesforce Administrator

• Serve as a primary platform owner for Salesforce, accountable for production stability, reliability, and performance
• Lead advanced Salesforce administration activities including configuration, security model design, automation, data management, and environment strategy
• Proactively identify and remediate risks related to technical debt, scalability, performance, and security
• Partner with support, monitoring, and incident teams to meet SLAs and drive root - cause resolution for production issues
• Actively participate in and support Salesforce Design Authority / governance forums, ensuring solutions align to enterprise architecture and platform standards
• Review and influence solution designs, enforcing best practices around configuration vs. customization, data integrity, and long - term maintainability
• Define and evolve administrative standards, guardrails, and operating procedures across the Salesforce ecosystem
• Play a key role in release management, environment readiness, and deployment coordination in partnership with Release Managers and DevOps teams
• Ensure admin - owned changes are well - designed, tested, documented, and production - ready
• Support and mature DevOps, CI/CD, and backup/recovery processes as they relate to admin - managed components
• Serve as a technical leader and mentor for Salesforce Administrators and developers, raising overall platform maturity
• Lead knowledge - sharing sessions, working groups, and admin community forums
• Provide hands - on coaching to build admin capability across delivery teams and reduce single - points - of - failure
• Collaborate closely with Product Owners, Solution Architects, Developers, Data teams, and Business stakeholders to translate business needs into scalable platform solutions
• Support platform initiatives such as license optimization, app rationalization, new Salesforce feature adoption, and roadmap planning
• Evaluate new Salesforce capabilities and AppExchange solutions, providing recommendations grounded in enterprise impact and ROI

Principal Salesforce Administrator

General Counsel

• Directs the efforts of the legal staff and related support personnel while utilizing legal expertise to ensure the Company and its subsidiaries are in compliance with various laws and regulations that govern Privacy.
• Serves as the Privacy Officer for the Company, responsible for overseeing the development, implementation, maintenance, and enforcement of privacy policies and procedures in accordance with state and federal laws and regulations.
• Serves as primary point of contact for privacy-related matters, including regulatory inquiries, customer concerns, and internal escalations.
• Develops strategy to accomplish objectives and ensures the Company and its subsidiaries maintain a solid legal foundation upon which to conduct business.
• Advises and counsels Company Officers, senior management, and the Board of Directors on privacy laws that arise in the Company's business operations; researches and prepares legal memoranda and opinions applying technical legal knowledge to varying business situations and personnel issues; assists Company management with risk identification and management.
• Assists the Company with business transactions and the development of new products, services, and business relationships.
• Confers and negotiates with attorneys and management in other companies.
• Attends high-level conferences involving BCBSNC management and management in other companies or senior government positions.
• Writes legal opinions or otherwise provides legal advice that require extensive research of statutes, regulations, or court decisions in complex areas of law.
• Leads practice area team (e.g., corporate, health care plans).
• Supervises direct reports including performance management, coaching, conflict resolution, motivating and engaging.
• Manages growth and development of personnel, with career development, performance management and succession planning.
• Assigns projects to team members, coaches and mentors team members.
• Participates in development of, interprets, and improves Company policies.
• Assists the Company with implementing existing and new programs, policies, and procedures.
• Researches, interprets, and advises on statutory and case law, administrative rules, and regulations.
• Monitors legislative and regulatory proposals, evaluates such proposals, and assists Company management with formulating the Company's position of these matters.
• Performs management duties include hiring, training, coaching, counseling and evaluating performance of direct reports.
• Makes decisions regarding retention of outside counsel and manages substantial budget for external legal services.
• Performs other duties as assigned.

Director, Privacy Officer – Managing Counsel

Business Development Rep

• Identify business trends, requirements and opportunities for applications and data products supporting international defense market.
• Build customer and partner relationships.
• Coordinate with our marketing, product, contracts and sales operations teams to drive revenue growth.

International Business Development Manager

Actuary

• Synthesize cost, utilization, mix, and unit cost dynamics to identify emerging risks and opportunities impacting market and segment financial performance
• Translate complex medical cost dynamics into implications and recommendations that directly inform market strategy, pricing, and financial planning
• Proactively identify, size, and frame cost management opportunities using rigorous, transparent analytics
• Integrate insights across medical economics domains into a cohesive, market-specific narrative
• Responsible for maintaining continuing education requirements as set by the appropriate Actuarial governing body (i.e. Society of Actuaries)

Principal Actuary – Medicare Advantage

• Performs qualitative and quantitative analysis of data to support development of rating plans and pricing for programs and products.
• Evaluates moderately complex trend analysis.
• Supports the rating process by determining the need for and building actuarial model enhancements.
• Determines reasons for changes in calculated factors and communicates changes to internal stakeholders.
• Reviews and observe appropriateness of actuarial formulae.
• Transmits rate filings to regulatory agencies (NCDOI, CMS).
• Supports valuation by modifying and executing the ALR model.
• Distributes established reports and responds to inquiries.
• Investigates trends and anomalies.
• Supports resolution of control exceptions and maintains control documentation.
• Participates in requirements gathering for and serves as delegate or backup for corporate projects.

Senior Actuarial Analyst

Recruitment

• The Staffing Coordinator plays a crucial role in ensuring that staff is fully supported.
• Coordinates staff assignments to support patient care needs and provides scheduling support in accordance with staffing and scheduling guidelines.
• Utilizes staffing technology to allocate staff to meet the healthcare facility needs.
• Requests daily per diem agency staff as needed.
• Documents staff assignments and codes schedules to ensure timecard accuracy.
• Uses basic problem-solving skills to identify where staff are allocated to meet the staffing needs of units supported by staffing office.
• Uses critical thinking skills to anticipate staffing needs for the areas supported by the staffing office.
• Uses electronic communication system to communicate with staff on staffing changes, openings and scheduling adjustments.
• Uses bargaining unit contracts to understand how they affect the staffing process and policies.
• Forecasts staffing needs using applicable technology.
• Reports staffing status to house supervisors, and department leaders.
• Uses basic computer skills for data entry.
• Communicates regularly via phone with internal and external customers using polite and proper phone etiquette and communications.
• Orients new staff and others to the role or tasks if needed.
• Coordinates questions and problems to senior level staffing coordinators and other leaders, as appropriate.
• Attends and participates in staff huddles and department meetings.
• Other duties as assigned.

Staffing Coordinator

Manager

• Manage staff responsible for the development and execution of sourcing strategies in one or more technology categories.
• Direct and train staff in conducting sourcing events, including development of project work plan, category profile, category strategy, minimum requirements and evaluation criteria, solicitation.
• Guide staff in the development and implementation assorted bid documents and requests (i.e. RFP, RFI, RFQ); and manage status reporting and performance metrics of sourcing and category management activities.
• Understand, analyze and forecast complex market and industry dynamics and share subject matter expertise and industry knowledge within the established portfolio of products and services.
• Partner with stakeholders to develop business and sourcing strategy and source products and services using proven tools, processes, and analytics to drive and achieve business results.
• Coordinate the evaluation and analyses of sourcing results from a total cost of ownership perspective, and provide optimization recommendations.
• Lead cross-functional teams responsible for complex vendor negotiations, including those that require specialized subject matter expertise, nonstandard risk mitigation solutions, and coordination of multiple arrangements.
• Proactively establish and foster successful, positive working relationships with vendor personnel.
• Drive vendor engagement through formal and informal transactions.
• Manage contract management function and facilitate effective collaboration with Corporate Compliance, Legal, Audit and Risk Management and other internal stakeholders for compliance activities to ensure regulatory conditions are met.
• Develop new procedures, training, initiatives, specifications and recommendations for process or policy changes and improvements, as appropriate.

IT Category Management Manager

Accountant

• Prepare journal entries, account reconciliations, assist with the monthly close activities, prepare schedules and other general accounting functions.
• Coordinate and work cross functionally with the actuary team, pharmacy team, and others as needed to administer the accounting for pharmacy and medical rebates.
• Manage or perform functions related to accounting and or reporting on a GAAP/STAT basis.
• Participate in financial accounting issues resolution and process procedural changes.
• Provide leadership, coaching, support & problem solving assistance, and knowledge transfer to others.
• Research financial and operating data, prepares financial analyses and reports of findings and prepares recommendations to management.
• Initiate projects to improve processes/controls, partner with project teams to ensure resolution of project/post-project issues.
• Review financial statements and supporting documentation for GAAP/STAT monthly, quarterly, and annual reports for internal/external audiences.
• Assist with audits by providing requested information to auditors and resolve issues and draft resolutions.
• Maintain and enhance internal controls and perform self-testing.

Senior Accountant – Rebates and Other Liabilities

Analyst

• Identify business requirements and solutions
• Lead configuration and administration of the Packaged Software
• Serve as the subject matter expert
• Independently analyze business problems or opportunities
• Provide direction and assistance to junior staff members
• Perform key components of the System Development Life Cycle (SDLC)