E-Verify Program

Client Services Representative

• Supports Sales, Account Management, and Leadership by managing new business, renewals, reporting, RFPs, and issue resolution.
• Enhances sales capacity, improves data accuracy, and strengthens collaboration across Dental, Vision, and Ancillary lines of business.
• Acts as a liaison among Sales, Underwriting, Medical Support, Marketing, and Operations.
• Ensures accurate, timely, and compliant execution of activities that drive growth and retention.
• Assists with large and complex RFP requests, including monitoring, tracking, and managing related reporting.
• Partners with medical internal teams to obtain product/client specific disruption, carryover, geo-access, and other required reporting.
• Manages high-level escalated issues related to benefits, products, and claims—ensuring timely resolution and communication.
• Works with Healthcare and National Accounts teams to secure quarterly reporting for group reviews.

Senior Client Service Advisor

Financial Planning and Analysis

• Lead the development, refinement and monitoring of strategic plans within the Health Plan
• Provide consultation and resources to shape and impact the planning process
• Ensure planning activities across the Health Plan are structured, transparent, and aligned to enterprise strategy
• Track, analyze, tools, and communicate planning efforts for the enterprise strategy
• Partner with business and financial planning resources for strong alignment
• Translate Health Plan Strategy into action planning assumptions, priorities, and execution roadmaps
• Consult with Strategy leadership on Strategic Planning efforts
• Encourage professional development within the Strategic Planning team
• Develop and maintain planning resources that support the cascade of strategic direction
• Collaborate with Shared Services and Enterprise Strategy to ensure planning consistency
• Act as a proactive planning resource to identify opportunities, risks, and trade-offs

Manager, Strategic Planning, Health Plan Strategy

Administrative Assistant

• Oversee Leader’s workflow including mail, calendar, correspondence, and telephone calls.
• Support Leader and other staff by scheduling, planning, and attending meetings as necessary.
• Provide support to include expense reporting and travel planning.
• May act as coordinator of departmental projects.
• Exercise considerable discretion and independent judgment.

Senior Administrative Assistant, Specialist

Full-stack Engineer

• Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document software applications
• Ensure that technical software development process is followed on the project according to internal and industry best practices for software development and operational support
• Document and present design documents for project approval
• Develop and perform unit and integration testing and document results
• Perform peer code reviews
• Define measures and KPI’s
• Utilize key components of Aireon’s cloud ecosystem for the integrated products we launch and operate
• Perform analysis and troubleshooting of processing errors and data inconsistencies and provide solutions
• Software Development Life Cycle (SDLC)
• Understand Data Flows and Common Data Model
• Participate in daily scrum meetings and weekly status meetings to provide a status report of work in progress or accomplished, as well as issues encountered
• Track and maintain task activities using Azure DevOps tool
• Support implementation of CI/CD pipelines and test automation, as well as automate operational procedures (DevOps)
• Support creation of environments, set up cloud and on-prem infrastructure, and perform integration during product integration, deployments, and system testing
• Help troubleshoot and monitor production systems, and help fix performance issues and/or bottlenecks
• Create and maintain technical documentation following Aireon’s policies and procedures for software engineering
• Adapt and work with team members of various experience levels and locations

Software Engineer

Data Scientist

• Investigating events related to system performance or system outages
• Supporting development of ML models to extract insights from the data or forecast events and trends
• Assisting in data visualization to support requests from other departments
• Developing tools to process and analyze data
• Assist in algorithm development to support system enhancements

Data Science Intern

• Responsible for financial claims expense invoicing, reporting, analysis and forecasting
• Develop, analyze, interpret, report, and present historical and/or forecasted financial claims expense and stop loss coverage information
• Prepare claims expense financials, estimated claim expense and financial forecasts
• Prepare financial and business-related analysis and research
• Coordinate and direct the preparation of stop loss coverage for employer groups or stop loss vendors

Client Financial Analyst

Program Manager

• Manage/ administer smaller programs or a phase of a larger program to ensure that prescribed activities are carried out in accordance with program objectives
• Assess needs and coordinate resources to enhance existing programs
• Monitor the progress of program components to ensure the overall goals, schedules, and benefits of the program will be met
• Document and present program results through operational reports, outcomes studies, presentations and publications
• Prepare program reports for superiors
• Recommend and/or implement program and process changes as needed to achieve program goals and objectives
• Serve as a liaison between teams to collect updates and integrate input effectively
• Track surface issues requiring escalation and ensure follow through on action items
• Assist with planning, process updates, and development of simple frameworks, templates, and documentation

Project/Program Manager

Analyst

• Identifies, analyzes, and determines medical necessity, pre-existing conditions, benefit eligibility and/or individual consideration reimbursement allowances for novel and complex medical management related claims
• Acts as a member advocate to promote and coordinate the delivery of quality, cost-effective healthcare services based on medical necessity and contractual benefits
• Ensures that review and determinations meet all requirements per line of business by Regulatory and Accrediting bodies
• Identifies, documents, and escalates system and process problems
• Through analysis, determines root cause and recommends possible solutions
• Reviews physician-submitted and member-submitted claims for specified services, utilizing professional knowledge and developed criteria
• Refers cases that do not meet criteria to the Medical Director with appropriate clinical analysis and summaries
• Issues denials according to department protocols
• Documents outcome of reviews
• Maintains confidentiality of all PHI in compliance with state and federal laws
• Recognizes, documents, and reports inappropriate billing patterns or utilization trends of professional and institutional providers to appropriate business owner
• Identifies situations in which claims filing/coding guidelines are not being followed by providers
• Communicates with members and providers to obtain additional information
• Informs members, providers, and internal customers of claims status and determinations
• Performs post adjudication review of claims related to coding, billing and reimbursement

Medical Review Analyst

DevOps Engineer

• Administer multiple Kubernetes clusters and other infrastructure software components, performing install, user management, troubleshooting, upgrades, etc.
• Support software developers to create development environments, setup cloud and on-prem infrastructure, and perform integration during product integration, deployments, and system testing.
• Support production environments and products and assist customer onboarding and management. Some after-hours support may be required which may include on-call support.
• Support a unified set of practices and tools, ensuring infrastructure changes are safe, consistent, and reusable.
• Improve automation and resolve operational issues as they arise.
• Manage infrastructure performance improvements.

Procurement

• Join the Procurement Excellence team to support procurement analytics, market intelligence, and process optimization initiatives
• Collaborate with cross-functional stakeholders while gaining hands-on experience working with data and enterprise tools
• Contribute to meaningful improvements that support internal teams and the communities we serve.

Procurement Excellence Intern

Systems Engineer

• Provide technical knowledge and support in operational system/application and procedural issues to the Medicare claims business and IT.
• Work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment.
• Support problem resolution, data analytics, testing, software upgrades, and related projects to enhance system performance and user experience.
• Coordinate testing plans with Business area and IT.
• Analyze and verify testing results for accuracy, relevance and completeness.
• Configure and maintain moderately critical system tables and data elements across multiple system environments.

Business Systems Analyst

Business Operations

• Provide operational, analytical, and coordination support to the Health Plan Governance & Performance Management team
• Facilitate planning of strategic goals and development of departmental/divisional operational plans
• Coordinate, plan and facilitate various departmental/divisional events
• Aid in the adoption of standard operating procedures and processes for the department
• Lead change management work to support business and process improvements
• Handle special projects for the department/division/segment as assigned
• Track initiatives/projects for the department/division/segment
• Consolidate and standardize data analysis and reporting for relevant business operations
• Support the preparation and coordination of Health Plan reviews and planning sessions
• Provide support for leadership’s public speaking engagements and/or industry Board and Committee meetings.

Business Operations Advisor

Communications

• Support a variety of corporate communications initiatives across the organization
• Assist with reputation management, helping monitor public sentiment
• Contribute to proactive storytelling that strengthens the company’s brand
• Play a key role in issues management, supporting rapid response communications needs
• Draft messaging, and help track emerging issues
• Contribute to provider communications, helping develop materials tailored to strengthen the workforce.

Communications Intern

Payroll

• Execute payroll calculation processing procedures from start to finish for each pay period
• Responsible for ensuring overtime, shift payments, sales commissions, bonuses, deferred compensation, benefits, tax withholdings; deductions are calculated, taxed and paid as intended for each pay period
• Reconcile and resolve payroll variances that occur within the bi-weekly payroll process
• Primary responsibility for loading payroll input files
• Processes various data related tasks within the payroll tax organization such as registrations, tax notices and filings
• Assist in the testing, configuration and maintaining of the payroll system including updating tax rates and tax codes
• Assist with financial reporting and audit requests
• Monitors and manages payroll legislation compliance
• Maintains and creates payroll procedures and employee communications
• Case inquiries and follow up via Salesforce or email support ensuring and documenting resolution

Payroll & Tax Analyst

• The Aireon Internship Program is an opportunity for students to be a part of the Aireon teams that are making groundbreaking advancements in global air traffic surveillance.
• As an intern, you’ll begin making an impact on real projects from day one.
• Come prepared to grow, develop, and learn alongside a team and the leaders of our company.
• Interns will have the opportunity to provide valuable support to an Aireon department on a project or important work assignment.
• Support the Product Engineering Team in developing and refining tools to optimize internal procedures for our "Product Machine" process.
• Learn the software development process, including Azure DevOps, the workflow from high-level requirements through testing and deployment, and the development of supporting documentation.
• Engage and learn in several areas that support product development, including data analysis, prototype and mockup development, customer interactions, managing and validating all of our CI/CD Pipelines for code quality.