Customer Onboarding Operations Manager

E-Verify Program

Customer onboarding operations manager accelerating revenue for MultiTech’s solution-sales organization. Building scalable onboarding, pricing, quoting, and customer-health operations across Sales and Customer Success.

Posted 8/15/2026full-timeMounds View • Minnesota • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in revenue operations and customer onboarding, with a strong focus on process improvement, data analysis, and metrics-driven decision-making. Proficient in managing customer experience metrics and contract workflows to enhance profitability and operational efficiency.

Highest-signal resume keywords

Revenue OperationsCustomer OnboardingAnalytical SkillsCRM Systems FluencyProcess Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

End-to-End Process DesignData AnalysisMetrics ReportingScorecard DevelopmentContract Management

Soft Skills

Cross-Functional CollaborationProblem-SolvingCommunication

Tools & Technologies

CRM SoftwareCustomer Success PlatformsContract Management Tools

Certifications & Qualifications

Valid Passport

Industry Keywords

B2BHardwareIoTComplex SalesCustomer Success Operations

Tech Stack

Tools & technologies

IoT

About the role

Key responsibilities & impact

Own and continuously improve the end-to-end customer onboarding process to reduce time-to-revenue
Drive day-to-day quoting and systematize quote generation, governance, and exception management
Support larger bid packages and supporting documentation with Sales
Contribute to contract management workflows and standardize terms and documentation
Build and maintain onboarding scorecards tracking progress, surfacing risk, and accountability
Define and report onboarding and customer experience metrics for commercial decision-making
Connect customers, Sales, and Operations by translating recurring needs into scalable process improvements
Lead pricing management and governance for direct and channel customers
Contribute to customer profitability analysis during key customer QBR cycles

Requirements

What you’ll need

5–8+ years in revenue operations, customer onboarding, customer success operations, or a related commercial/operations function
B2B experience, ideally in hardware, IoT, or technical/complex-sale environments
Strong analytical and reporting skills
Ability to build and maintain scorecards and dashboards and translate data into leadership narratives
Track record of designing or overhauling end-to-end processes and proving impact with metrics
Experience coordinating contract or deal-desk workflows is a plus
Systems fluency with CRM, customer success platforms, and contract management tools
Process documentation/mapping experience preferred
Ability to lift up to 25 pounds
Ability to sit for periods of time and occasionally stand
Ability to use hands to finger, handle, or feel
Requires travel using all modes of transportation
Requires a valid passport
Must use required manufacturing safety equipment, including safety glasses, hearing protection, wrist and shoe straps, and ESD smock

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account E-Verify Program Website LinkedIn All Job Openings 501 - 1000 employees 🏛️ Government 👥 HR Tech 📋 Compliance Government
HR Tech
Compliance E-Verify Program is an online employment-eligibility verification system operated by the U. S. Department of Homeland Security (USCIS/DHS). It enables enrolled employers to electronically confirm that newly hired employees are authorized to work in the United States by comparing information from Form I-9 against federal government records. The program provides employer enrollment and verification tools, E-Verify+ and myE-Verify services, web services for employer agents, guidance for federal contractors, compliance resources, employee rights information, reporting tools, and ongoing enhancements and training (webinars, manuals, and videos). Customer Onboarding Operations Manager Job not on LinkedIn 🔥 4 minutes ago 🏢🏡 Mounds View – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🚀 Onboarding Specialist Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own and continuously improve the end-to-end customer onboarding process to reduce time-to-revenue
Drive day-to-day quoting and systematize quote generation, governance, and exception management
Support larger bid packages and supporting documentation with Sales
Contribute to contract management workflows and standardize terms and documentation
Build and maintain onboarding scorecards tracking progress, surfacing risk, and accountability
Define and report onboarding and customer experience metrics for commercial decision-making
Connect customers, Sales, and Operations by translating recurring needs into scalable process improvements
Lead pricing management and governance for direct and channel customers
Contribute to customer profitability analysis during key customer QBR cycles 🎯 Requirements
5–8+ years in revenue operations, customer onboarding, customer success operations, or a related commercial/operations function
B2B experience, ideally in hardware, IoT, or technical/complex-sale environments
Strong analytical and reporting skills
Ability to build and maintain scorecards and dashboards and translate data into leadership narratives
Track record of designing or overhauling end-to-end processes and proving impact with metrics
Experience coordinating contract or deal-desk workflows is a plus
Systems fluency with CRM, customer success platforms, and contract management tools
Process documentation/mapping experience preferred
Ability to lift up to 25 pounds
Ability to sit for periods of time and occasionally stand
Ability to use hands to finger, handle, or feel
Requires travel using all modes of transportation
Requires a valid passport
Must use required manufacturing safety equipment, including safety glasses, hearing protection, wrist and shoe straps, and ESD smock Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score View More Onboarding Specialist Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs