Dynata

Account Executive

• Master Dynata products, services, pricing, and how to apply these to satisfy client needs
• Leverage data to analyze, plan and forecast assigned accounts
• Manage assigned accounts and utilize knowledge to support the customer with Dynata products
• Conduct discovery calls with decision makers and influencers
• Qualify accounts to determine fit for the business and effective use of company resources
• Work closely with Sales leadership to ensure account strategy is aligned with company goals and objectives

Account Director

Learning and Development

• Manage the learning through effective facilitation processes
• Use up-to-date knowledge and skills associated with the content being delivered
• Access and collaborate with other expert resources to deliver training
• Work with global L&D partners and regional leaders to align learning deliverables with strategic business needs
• Assess performance and curriculum and delivery effectiveness
• Work with managers to support trainees' transfer of learning to the workplace
• Conduct needs analyses to create the optimal learner experience
• Provide input to the Learning and Development strategy
• Build content to deliver on our vision of the learner experience
• Participate with the global L&D team in the development of learning practices, tools, technology, and learning solutions
• Design and create activities and learning content to support the curriculum
• Determine audience needs and flex program delivery

Learning and Development Facilitator

• Manage the learning through effective facilitation processes that enable efficient delivery of curriculum and a training environment conducive to learning
• Use up-to-date knowledge and skills associated with the content being delivered
• Access and collaborate with other expert resources to deliver training
• Work with global L&D partners and regional leaders to align learning deliverables with strategic business needs
• Assess performance and curriculum and delivery effectiveness
• Work with managers to support trainees' transfer of learning to the workplace
• Conduct needs analyses to create the optimal learner experience
• Provide input to the Learning and Development strategy
• Build content to deliver on our vision of the learner experience
• Participate with the global L&D team in development of learning practices, tools, technology, and learning solutions
• Design and create activities and learning content to support the curriculum
• Determine audience needs and flex program delivery to be most effective, training sessions, self-paced, hands-on application

Instructional Designer – Facilitator

Call Center Representative

• Perform outbound surveys from home with respondents and accurately record their answers.
• Collect and record opinions on various topics including politics and customer satisfaction.
• Help clients make informed business decisions through data collection.

Call Center Agent

Research Analyst

• Responsible for designing, managing, analyzing and delivering research insights
• Partner with Sales in efforts to increase acquisition and retention among clients
• Participate in client meetings/calls and presenting final deliverable to clients
• Ensure excellent delivery and customer service in collaboration with internal teams
• Review research objectives and oversee project deliverables