Virtual Call Center Agent – Bilingual, Spanish/English

Dynata

Bilingual part-time telephone interviewer for Dynata conducting outbound surveys from home. Collecting and recording responses in Spanish and English to inform client business decisions.

Posted 7/9/2026part-timeRemote • Idaho, Louisiana, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates bilingual proficiency in Spanish and English for effective communication and survey administration, while utilizing strong typing skills and attention to detail to accurately record respondent answers. Capable of managing difficult calls professionally and maintaining a distraction-free work environment.

Highest-signal resume keywords

Bilingual Proficiency in Spanish and EnglishTyping Speed of 30 WPMSurvey Software ProficiencyAbility to Handle Difficult CallsDedicated Quiet Working Space

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Typing SpeedSurvey AdministrationData RecordingBilingual Communication

Soft Skills

ProfessionalismListening SkillsComprehension

Tools & Technologies

Windows 10Mac OSChrome BrowserLaptopHeadsetWebcam

Industry Keywords

Virtual Call CenterOutbound SurveysRespondent OpinionsBusiness Decisions

About the role

Key responsibilities & impact

Join Dynata ’s Virtual Call Center team as a bilingual part-time telephone interviewer
Perform outbound surveys from home with respondents
Accurately record their answers in both Spanish and English
Collect and record opinions of respondents to help clients make informed business decisions

Requirements

What you’ll need

Must live and work in one of the following U.S. states: AL, AR, GA, IA, ID, IN, KS, KY, LA, MN, MS, NC, NH, NV, OH, OK, PA, SC, SD, TN, TX, UT, WI, or WY
Must be 18 years or older (16+ in SC, GA, and TX)
Ability to read and speak clearly in both Spanish and English
Ability to handle difficult calls in a professional manner
Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform
Typing speed of 30 wpm while maintaining accuracy is preferred
Ability to sit and type for majority of shift
Ability to provide own equipment (laptop, headset, webcam etc.)
Have a dedicated, quiet working space that is free of distractions to conduct business
Equipment Requirements: Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS
8 GB of RAM
64 bit Operating system
1.8GHz CPU or faster with at least 2 cores
Most recently updated version of Chrome browser
10 Mbps download internet access speed, 5 mbps upload speed or higher

Benefits

Comp & perks

Work remote from the comfort of your home
We will train the right candidate
Flexible shifts within our operating hours