Virtual Call Center Agent – Bilingual, Spanish/English

Dynata

Join Dynata as a bilingual part-time telephone interviewer. Conducting surveys in Spanish and English to assist clients in making informed business decisions.

Posted 7/9/2026part-timeRemote • Alabama, Idaho, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Wisconsin, Wyoming • 🇺🇸 United StatesMid-LevelSenior💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates bilingual proficiency in Spanish and English, with the ability to conduct surveys and accurately record responses. Capable of managing difficult calls professionally while maintaining a dedicated and distraction-free work environment.

Highest-signal resume keywords

Bilingual ProficiencySurvey Software ExperienceTyping Speed of 30 WPMProfessional Call HandlingDedicated Quiet Workspace

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Bilingual ProficiencySurvey AdministrationTyping Speed of 30 WPMData RecordingListening Comprehension

Soft Skills

ProfessionalismCommunication SkillsAttention to Detail

Tools & Technologies

Survey Software PlatformLaptopHeadsetWebcam

Industry Keywords

Outbound SurveysVirtual Call CenterCustomer SatisfactionPolitical Opinions

About the role

Key responsibilities & impact

Perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English
Collect and record opinions on topics from politics to customer satisfaction and beyond
Work as part of Dynata’s Virtual Call Center team as a bilingual part-time telephone interviewer

Requirements

What you’ll need

Must live and work in one of the following U.S. states: AL, AR, GA, IA, ID, IN, KS, KY, LA, MN, MS, NC, NH, NV, OH, OK, PA, SC, SD, TN, TX, UT, WI, or WY
Must be 18 years or older (16+ in SC, GA, and TX)
Ability to read and speak clearly in both Spanish and English
Ability to handle difficult calls in a professional manner
Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform
Typing speed of 30 wpm while maintaining accuracy is preferred
Ability to sit and type for majority of shift
Ability to provide own equipment (laptop, headset, webcam etc.)
Have a dedicated, quiet working space that is free of distractions to conduct business

Benefits

Comp & perks

Work remote from the comfort of your home
Flexible shifts within our operating hours