Diebold Nixdorf

Field Engineer

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
• Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Field Service Technician

• Installs, debugs and provides technical maintenance for product and component hardware and software.
• Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
• Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
• Schedules services and completes all required paperwork.

Associate Field Service Technician

• - Gains familiarity with Field Service Technician practices and procedures.- With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.- Performs hardware repairs on a component level.- Cleans and adjusts mechanical components.- Configures and installs applicable software.- Preventive Maintenance: Performs routine checks according to documented procedures.- Refills consumables as directed.- IMAC/R: Installs, moves, adds, changes and removes hardware and software products.- Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.- Participates in regular hardware and software trainings (on the job, classroom and web based).- Participates in the implementation of measures to achieve agreed KPIs.- Assists with special projects as assigned.

• Installs, debugs and provides technical maintenance for product and component hardware and software.
• Provides scheduled inspection, cleaning and other services and performs minor product repairs.
• Inspects products for correct operation and resolves noted issues and/or escalates according to established procedure.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

• Installs, debugs, and provides technical maintenance for product and component hardware and software.
• Provides scheduled inspection, cleaning, and other services and performs minor product repairs.
• Inspects products for correct operation and resolves noted issues.
• Schedules services, completes required paperwork, and works with customers on service delivery.

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
• Inspects products for correct operation and resolves noted issues and/or escalates according to established procedure.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

• Installs, debugs and provides technical maintenance for product and component hardware and software.
• Provides scheduled inspection, cleaning and other services and performs minor product repairs.
• Inspects products for correct operation and resolves noted issues and/or escalates according to established procedure.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery.

• Assist with the installation, maintenance, and basic troubleshooting of technical equipment on major retailer POS & IT equipment
• Learn to diagnose and resolve issues under the guidance of experienced engineers
• Provide friendly, professional on-site support to customers
• Develop practical IT and hardware knowledge through structured training and real-world experience
• Configures and installs applicable software
• Performs routine checks according to documented procedures
• Assists with special projects as assigned

Field Service Technician

Associate Field Service Technician

Field Service Technician

Field Service Technician

Field Service Technician

Field Service Technician

Field Service Technician

Field Service Technician

Associate Field Service Technician

Associate Field Service Technician

Field Service Technician

Field Service Technician

Field Service Technician

Field Service Technician

Junior Field Service Technician