Field Service Technician

Diebold Nixdorf

Field Service Technician installing, troubleshooting, and repairing Diebold Nixdorf banking and retail technology. Supporting customers through maintenance, software configuration, training, and service delivery.

Posted 8/20/2026full-timeRemote • Colorado • 🇺🇸 United StatesJunior💰 $21 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, troubleshooting, and maintaining hardware and software products while ensuring customer satisfaction through effective communication and training. Proficient in performing preventive maintenance and repairs within a designated territory.

Highest-signal resume keywords

Field Services ExperienceHardware InstallationSoftware ConfigurationTroubleshooting SkillsCustomer Training

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technical MaintenanceComponent-Level Hardware RepairsDiagnostic ToolsPreventive MaintenanceScheduled Inspections

Soft Skills

Written CommunicationVerbal Communication

Certifications & Qualifications

Driver's License

Industry Keywords

Customer SatisfactionService SchedulingKPI InitiativesField Services

About the role

Key responsibilities & impact

Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises.
Perform scheduled inspections, cleaning, minor product repairs, and preventive maintenance within an assigned territory.
Inspect products for correct operation, resolve issues, and escalate according to established procedures.
Schedule services, complete required paperwork, and work with customers to ensure service satisfaction and product understanding.
Troubleshoot hardware and software failures using diagnostic tools.
Perform component-level hardware repairs; clean and adjust mechanical components.
Configure and install applicable software.
Refill consumables as directed.
Install, move, add, change, and remove hardware and software products.
Instruct and train customers on installed hardware and software usage.
Participate in hardware and software training, KPI initiatives, and special projects.

Requirements

What you’ll need

Education or equivalent work experience required.
Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
Good written and verbal communication skills.
Driver's license and driving record that satisfies DN's fleet requirements.

Benefits

Comp & perks

Health, Dental, and Vision Insurance
Life Insurance
Critical illness, Accident, and Hospital Indemnity Insurance
401(k) Savings Plan
Health Savings Account
Leave of Absence Benefits
Paid Time Off