Field Service Technician

Diebold Nixdorf

Field Service Technician providing technical maintenance for hardware and software products at customer locations. Responsible for inspections, repairs, and customer satisfaction in service delivery.

Posted 7/17/2026full-timeRemote • Mississippi • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical maintenance and troubleshooting of hardware and software products, ensuring customer satisfaction through effective communication and service delivery. Possesses a valid driver's license and meets fleet requirements for field service operations.

Highest-signal resume keywords

Field Services ExperienceTechnical MaintenanceTroubleshooting SkillsCustomer ServiceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical MaintenanceTroubleshootingProduct InspectionMinor RepairsService Scheduling

Soft Skills

Written CommunicationVerbal CommunicationCustomer Satisfaction

Certifications & Qualifications

Driver's License

Industry Keywords

Field ServicesCustomer PremisesService DeliveryProduct Functionality

About the role

Key responsibilities & impact

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Requirements

What you’ll need

Education or equivalent work experience required.
Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
Good written and verbal communication skills.
Driver's license and driving record that satisfies DN's fleet requirements.

Benefits

Comp & perks

Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.